MARKUS

MARKUS software is a cloud-based field service platform designed for property, gas, electrical, and refrigeration/air conditioning maintenance companies that offers a complete job management solution. It allows for real-time monitoring of jobs from logging to completion, enhances information accuracy through mobile working, and reduces duplication with integration to client systems. The platform's reporting and dashboards provide visibility into job performance, and job control helps improve operational efficiency. It also reduces reliance on paper job sheets and saves time on calls and emails, minimizing the back-and-forth between office and field teams. 

What Is MARKUS Best For? 

1. Property Maintenance Contractors Juggling High Volumes Of Repair Jobs 

Things like responsive repairs, void works and planned maintenance add up quickly, particularly when combined with SOR codes, material costs and multiple client contracts. MARKUS integrates scheduling, sales orders, and staff diaries, so contractors don't have to switch between spreadsheets to determine what is billable and what is not. 

2. Gas Technicians Managing LGSR Compliance At Scale 

MARKUS helps gas technicians manage landlord gas safety record (LGSR) compliance by scheduling inspections, sending SMS reminders, and generating safety certificates. Its recordkeeping and access tracking features help engineers document missed visits, maintain inspection records, and keep compliance documentation organized. It also helps engineers identify outstanding inspections and follow up on properties where access could not be gained. 

3. Electrical Contractors Recording Certificates Straight From The Field 

For electric companies, it's a matter of having the results accurately recorded at the time of the job, whether it's PAT testing, EIC certificates or emergency light checks. The MARKUS Mobile enables the technicians to complete and submit certificates on site, without waiting for paperwork to arrive later in the back office for the record-keeping and KPI tracking. 

4. Refrigeration And AC Teams Balancing Repairs With F-Gas Reporting 

During peak periods, refrigeration and AC teams must balance urgent repairs with routine maintenance and F-gas compliance. MARKUS helps teams schedule reactive call-outs alongside planned maintenance. It also centralizes asset records and F-gas tracking to keep information organized. This helps engineers maintain accurate records while responding to service demands. By reducing manual recordkeeping, MARKUS supports more consistent compliance management. 

Is MARKUS Right For You? 

MARKUS is designed for property, gas, electric, and refrigeration/AC maintenance contractors working multiple work sites who require the office staff and technicians to have the same data in real time. MARKUS brings job scheduling, billing, and compliance management together in one platform, helping teams replace paper job sheets, manual call-backs, and disconnected systems. 

It's a practical fit for contractors undertaking compliance-driven jobs such as LGSR certificates, EICR reports, or F-gas tracking, where it is a risk to lose a record. It is also operated under formal GDPR data processing guidelines, important for those who work in housing or facilities and have tenant or client data. 

Still not certain if MARKUS is right for you? Contact our team at (661) 384-7070 for further guidance.