Total 1 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SL

Steve L.

IT, 51-100 employees

Less than 6 months

5.0
March 2020

Great software for MPS businesses

Pros

Miracle Service is very easy to use as even new users can get up and running in just a few hours. The service module is powerful and keeps all service tasks organized while the technician web portals give our team real-time access to calls. Techs can update notes, parts and close calls right from their phones which saves a lot of time. Plus creating toner and sales orders is effortless just enter the Unit ID and most of the info fills in automatically. The contracts module is also really flexible, letting you set up almost any billing scenario you need. Overall I would say it is a fantastic tool packed with useful features.

Cons

Nothing to mention when it comes to cons.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10