
Miracle Service Reviews
Total 1 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Steve L.
IT, 51-100 employees
Less than 6 months
“Great software for MPS businesses
Pros
Miracle Service is very easy to use as even new users can get up and running in just a few hours. The service module is powerful and keeps all service tasks organized while the technician web portals give our team real-time access to calls. Techs can update notes, parts and close calls right from their phones which saves a lot of time. Plus creating toner and sales orders is effortless just enter the Unit ID and most of the info fills in automatically. The contracts module is also really flexible, letting you set up almost any billing scenario you need. Overall I would say it is a fantastic tool packed with useful features.
Cons
Nothing to mention when it comes to cons.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10