Last Updated
Overview
Miracle Service handles scheduling, contracts, inventory, and invoicing for equipment service providers. Some users have noted limited support responsiveness. Nonetheless, its technician portals, automated data entry for sales orders, and flexible contract billing make it effective for managing complex service operations.
Overall Rating
Based on 1 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Miracle Service Specifications
- Work Order Management
- Scheduling And Dispatching
- Mobile Access
- Customer Management
What Is Miracle Service?
Miracle Service is field service management software designed for companies that install, maintain, or repair equipment. It centralizes scheduling, contracts, inventory, and invoicing to streamline service operations. Technician portals enable real-time updates from the field, reducing manual handoffs, while automated sales order entry minimizes errors and saves administrative time. Contract management tools handle complex billing scenarios, ensuring accurate and timely invoicing for recurring services.
Miracle Service Pricing
Miracle Service price plans include a one-time licensing option:
- Basic: CA$3,495/user (one-time payment)
Disclaimer: The pricing is subject to change.
Miracle Service Integrations
The software supports integration with multiple systems and platforms, such as:
- QuickBooks
- Sage 50
- MAS 90
- USFleetTracking
- Microsoft Excel software
- Microsoft Word
Who Is Miracle Service For?
Miracle Service software is ideal for a wide range of industries and sectors, including:
- Office equipment
- Medical equipment
- Fire protection
- Scale and measurement
- Restaurant equipment
- Banking equipment
- Security systems
Is Miracle Service Right For You?
Companies in the equipment service industry that need precise scheduling, contract billing flexibility, and real-time technician updates may find Miracle Service well-suited to their workflows. Its mobile portals and automated sales order entry reduce administrative tasks, while inventory controls help prevent stockouts. These capabilities make it a strong option for businesses managing complex service operations.
Still doubtful if Miracle Service is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Miracle Service Features
Technician Scheduling
Scheduling tools ensure technicians arrive prepared with the right parts and updated customer details. Real-time access to service notifications and suggested parts helps reduce callbacks, speed up booking, and improve the overall customer experience, while keeping service call processes organized and efficient.
Service Contract Management
Contract management capabilities store terms, inclusions, and maintenance schedules in one place. Automated tracking and billing based on contract rules help prevent missed charges, ensure accurate invoices, and make it easier for service teams to manage recurring commitments for multiple customers without manual oversight.
Billing And Invoice Management
The billing system generates accurate invoices linked to contracts, equipment, and special pricing. Month-end invoicing can be processed in bulk, and exports to accounting packages eliminate duplicate data entry, reducing administrative workload and maintaining consistency between service and financial records.
Preventative Maintenance
Preventative maintenance scheduling allows service teams to plan equipment checks before failures occur. By tracking due dates, parts, and historical service data, the system minimizes unexpected downtime, extends asset lifespan, and ensures contractual maintenance obligations are met efficiently and on schedule.
Inventory Management
Miracle Service features inventory tools that track parts across warehouses, trucks, and service calls. Usage monitoring helps prevent stockouts, while integrating parts consumption with service tickets ensures accurate billing. Visibility into current levels and trends supports better purchasing decisions and uninterrupted operations.
Pros And Cons of Miracle Service
Pros
Easy to use and intuitive
Technician portals enable real-time updates
Contracts handle complex billing scenarios
Cons
Some complaints about support responsiveness
Interface feels dated for some users
Miracle Service Reviews
Total 1 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
IT, 51-100 employees
Less than 6 months
“Great software for MPS businesses”
Pros
Miracle Service is very easy to use as even new users can get up and running in just a few hours. The service module is powerful and keeps all service tasks organized while the technician web portals give our team real-time access to calls. Techs can update notes, parts and close calls right from their phones which saves a lot of time. Plus creating toner and sales orders is effortless just enter the Unit ID and most of the info fills in automatically. The contracts module is also really flexible, letting you set up almost any billing scenario you need. Overall I would say it is a fantastic tool packed with useful features.
Cons
Nothing to mention when it comes to cons.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does Miracle Service offer an API?
The official website does not publish public API documentation.
What language does Miracle Service support?
Miracle Service is available in English.
What types of pricing plans does Miracle Service offer?
Basic: CA$3,495/user/one time pricing. For a custom Miracle Service cost, contact us.
Does Miracle Service have a mobile app?
Yes. Mobile access is available on Android and iOS.
What level of support does Miracle Service offer?
Miracle Service offers customer support via phone and email.
Who are the typical users of Miracle Service?
Common users include service providers in office equipment, medical equipment, fire protection, scale and measurement, restaurant equipment, banking equipment, and security systems.
What other apps does Miracle Service integrate with?
Examples include QuickBooks, Sage 50, MAS 90, USFleetTracking, Microsoft Excel, and Microsoft Word.