Total 6 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

33%

4

Stars

50%

3

Stars

17%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

MR

Melvin R.

Wholesale, 51-100 employees

More than a year

5.0
June 2020

Great software for multi-route management

Pros

Order entry is smoothly integrated into our system and the service quality is also excellent. In short everything works efficiently now.

Cons

While every product has room for improvement, the integration with our system was smooth and hassle-free.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

9

TR

Tammy R.

Consumer Goods, 101-500 employees

More than a year

5.0
January 2019

Quick Reports, Wish We Bought This Tool Sooner!

Pros

The best thing about it is that reports are easy to export and can be quickly imported into our inventory system saving us time and effort.

Cons

No issues so far just wish we had bought it earlier.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

WR

Wilberto R.

Consumer Goods, 51-100 employees

More than a year

4.0
November 2018

Simple Interface with good features

Pros

MultiRoute interface is super simple to use and all the features work smoothly without any issues.

Cons

I think the Commtroller should be turned into a Windows service instead of a program allowing Merchandisers to sync directly with the server for a smoother experience.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

MS

Mario S.

Retail, 101-500 employees

More than a year

4.0
October 2018

Smooth ERP Integration But It Needs Simpler Implementation

Pros

It easily integrates with ERP applications reducing the need for manual data transfers and saving us time.

Cons

The implementation process needs to be more simple. Also it should allow for different units of measure in item sales. For example I should be able to sell snacks either by the case or by the pack.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

7

VR

Verified Reviewer

Food & Beverages, 101-500 employees

More than a year

3.0
October 2018

Quick Installation and Setup

Pros

Installation and setup are quick and easy especially after Multisystems customizes it to fit our company's needs.

Cons

Transaction history is saved locally and it's lost when the phone is reset or updated which I hate. Also the Web Manager can be a bit confusing at times.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

5

AP

Argelis P.

Food & Beverages, 11-50 employees

More than a year

4.0
October 2018

Real-Time Tracking

Pros

It is user-friendly and we can track all transactions in real-time making everything transparent and easy to monitor.

Cons

The thing I like the least is the desktop site. As I'd prefer to see it updated to a more modern look. It feels outdated right now.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

9