Last Updated
Overview
MultiRoute software streamlines field operations by providing mobile personnel with direct access to essential business data, enabling them to complete transactions efficiently. Though some may find the back-office UI less modern, its powerful and reliable integration with key ERPs ensures data integrity and accelerates the entire order-to-cash cycle.
Overall Rating
Based on 6 users reviews
4.2
Rating Distribution
Positive
83%
Neutral
17%
Negative
0%
Starting Price
Custom
MultiRoute Specifications
- Work Order Management
- Scheduling & Dispatching
- Mobile Access
- Customer Management
What Is MultiRoute?
MultiRoute is a mobile workforce automation platform that centralizes transactions for field sales and delivery personnel. It empowers mobile teams by providing tools for on-the-go order entry, payment collections, and route optimization to eliminate manual data entry. For businesses aiming to streamline field operations, the software helps accelerate the order-to-cash cycle and improve customer service. In this regard, it links field activities directly to their core ERP system, solving key operational pain points for medium to large enterprises.
MultiRoute Pricing
The MultiRoute cost ranges in the following three custom plans:
- Standard
- Pro
- Enterprise
Disclaimer: The pricing is subject to change.
MultiRoute Integrations
The software integrates with various third-party platforms, including:
- NetSuite
- QuickBooks
- Microsoft Dynamics GP
- Sage 50
- Sage 100
Who Is MultiRoute For?
MultiRoute is ideal for a range of industries, including:
- Wholesale
- Retail
- Food and beverages
- Consumer goods
- Healthcare
Is MultiRoute Right For You?
MultiRoute is an excellent fit for businesses seeking to extend their existing ERP capabilities directly to their mobile workforce. The platform’s standout capability is its proven and transactional integration that synchronizes field activities, from order entry to payment collection, with back-office systems in real time. This focus on creating a seamless connection ensures data accuracy and operational reliability. Moreover, its long-standing presence and established customer base underscore its stability and scalability, making it a reliable choice for complex and high-volume field operations.
Still not sure about MultiRoute? Contact our support team at (661) 384-7070 for further guidance.
MultiRoute Features
Collections And Bank Deposits
This feature accelerates cash flow by empowering field staff to manage financial transactions on-site. It provides access to aged accounts receivable, facilitates collections, generates digital receipts, and even allows for capturing images of bank deposit slips for reconciliation.
Visit Scheduler Management
The software optimizes field team productivity with a visit scheduler. This tool helps managers create and assign daily route schedules for sales reps. It ensures efficient customer visits and reduces time spent on manual planning, which helps lower overall operational costs.
Real-Time Inventory
This functionality provides your field sales force with a key advantage by giving them access to live inventory levels from the warehouse. It facilitates reps for confirming product availability at the point of sale so they can prevent overselling and improve customer satisfaction.
GPS Route Tracking
MultiRoute includes a geo-locating system that allows managers to track every stop, including the time spent and productivity of each visit. The platform provides real-time GPS tracking of field personnel, enhancing visibility and accountability for all mobile operations.
Mileage Reporting
It helps businesses track and manage travel expenses for their mobile workforce. This tool automates the recording of distances traveled by field personnel. Overall, it simplifies reimbursement processes and provides valuable data for cost analysis and operational planning.
Pros And Cons of MultiRoute
Pros
Real-time GPS tracking of sales reps
Geo-locating system tracks visit productivity
Access to historical customer purchase data
Cons
No cloud-based backup for transaction history
Frequent software updates can be disruptive
MultiRoute Reviews
Total 6 reviews
4.2
All reviews are from verified customers
Rating Distribution
5
Stars33%
4
Stars50%
3
Stars17%
2
Stars0%
1
Stars0%
Share your experience
Wholesale, 51-100 employees
More than a year
“Great software for multi-route management”
Pros
Order entry is smoothly integrated into our system and the service quality is also excellent. In short everything works efficiently now.
Cons
While every product has room for improvement, the integration with our system was smooth and hassle-free.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Consumer Goods, 101-500 employees
More than a year
“Quick Reports, Wish We Bought This Tool Sooner!”
Pros
The best thing about it is that reports are easy to export and can be quickly imported into our inventory system saving us time and effort.
Cons
No issues so far just wish we had bought it earlier.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Consumer Goods, 51-100 employees
More than a year
“Simple Interface with good features”
Pros
MultiRoute interface is super simple to use and all the features work smoothly without any issues.
Cons
I think the Commtroller should be turned into a Windows service instead of a program allowing Merchandisers to sync directly with the server for a smoother experience.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Frequently Asked Questions
Who are the typical users of MultiRoute?
The typical users of MultiRoute features are field sales representatives, delivery drivers, and merchandisers in industries like wholesale, retail, food and beverage, and consumer goods.
Does MultiRoute have a mobile app?
Yes, MultiRoute offers a mobile app for Android devices.
What language does MultiRoute support?
MultiRoute is primarily available in English and Spanish.
Does MultiRoute offer an API?
Yes, MultiRoute offers an API.
What types of pricing plans does MultiRoute offer?
The MultiRoute price ranges in three custom plans: Standard, Pro, and Enterprise. So, request a personalized MultiRoute pricing quote for your business.
What level of support does MultiRoute offer?
MultiRoute provides support through a contact form, email, phone, and an online help documentation portal.
What other apps does MultiRoute integrate with?
MultiRoute integrates with various third-party platforms, including Oracle NetSuite, SAP, Sage 50, etc.