Pool Brain Reviews

“so many useful features

Pros

Managing routes has become much simpler for me since using Poolbrain. There are so many helpful tools that it's hard to pick just one.

Cons

No drawbacks. Whenever I run into an issue their team responds fast and actually considers new ideas.

“Helpful alert feature

Pros

The alert tools are extremely important for our business. I can keep an eye on pool stats as they happen including water chemistry and equipment. This helps us fix issues early instead of reacting later. Tracking stop times and chemical costs also gives me a clearer picture of where time and money go which I can review daily or weekly.

Cons

I really wish it connected with Stripe. It would give me more flexibility for invoicing, setting customers on subscriptions and issuing cards to employees.

“user-friendly system

Pros

We can handle everything through one system. It's quite user-friendly as well.

Cons

When I was first setting it up and trying to understand everything, it felt a bit overwhelming at times.

“Gives me peace of mind

Pros

As a customer I really enjoy how my pool company uses Poolbrain to stay connected. I now get weekly email updates about my pool, needed repairs and chemical balance. even when I'm away, I know my pool is being looked after and when someone is on my property. No more soggy paper notes this feels like a huge step forward.

Cons

My only complaint is that it didn't exist earlier. I've dealt with so much stress trying to call in for updates on my pool, wondering what chemicals were used and finding out about repairs way too late. That's not happening anymore and it feels like a huge relief.

“well laid out interface

Pros

I love how simple it was to get started. It's well laid out and has customer feedback tools. Support has also been very professional.

Cons

I've had no issues. Getting started felt easy for me and using it day to day has been simple too.