Last Updated
Overview
Pool Brain Specifications
- Work Order Management
- Scheduling & Dispatching
- Mobile Access
- Customer Relationship Management (CRM)
Pros And Cons of Pool Brain
Pros
Provides detailed customer service information
Automates payments, schedules, and chemical calculations
Customizable alerts and reporting
Increases work efficiency and reduces administrative tasks
Cons
Limited ability to send emails to specific customers, according to some software users
Mass uploading of customers is not possible without QuickBooks
Pool Brain Reviews
Total 25 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars96%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars4%
Share your experience
Keri L.
Consumer Services, 1-10 employees
“Friendly and knowledgeable team”
Pros
Whenever something feels off or I don't get it I jump into the help chat and get a quick friendly response. It honestly feels like someone's right there to guide me. If they can't solve it themselves they make sure it reaches the right people who can.
Cons
I can't really point to any downsides because whenever something comes up I message the help chat and they jump in to help me sort it out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mike
Consumer Services, N/A employees
More than a year
“Designed by experts with powerful features”
Pros
This software is definitely the best pool maintenance software I have used. For starters, one of the most standout things for me was the customer support which is second to none. Also it is clear that it was created by someone with real experience in running a pool business. Plus, personally by my experience, I found the user interface is extremely user friendly and overall I noticed that the software has a lot powerful features like excellent route optimization as well as helping me by generating reports and setting alarms to help me remember important reminders I've set. So for me, managing several of my businesses has never been simpler.
Cons
Nothing negative to say from my side. It does take some time to configure properly but once I set it up, onboarding both technicians and customers was incredibly smooth and pretty easy.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Kevin N.
Consumer Services, 500+ employees
“top-notch support”
Pros
I use it for both routine maintenance and service work which has been really helpful. The support team puts in real effort to meet the needs of our owners. Moving over from our previous system went smoothly and without stress.
Cons
I still feel like it's missing a few things for renovation and construction work. Also I don't see a DocuSign option for contracts right now.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9



