Pool Brain

Pool Brain

Claimed

Claimed

Last Updated

Overview

Pool Brain stands out as comprehensive, enterprise-level pool company software platform designed by industry experts to manage and optimize everything to give you more time, more money and less stress

Pool Brain Specifications

  • Work Order Management
  • Scheduling & Dispatching
  • Mobile Access
  • Customer Relationship Management (CRM)

Pros And Cons of Pool Brain

Pros

  • Provides detailed customer service information

  • Automates payments, schedules, and chemical calculations

  • Customizable alerts and reporting

  • Increases work efficiency and reduces administrative tasks

Cons

  • Limited ability to send emails to specific customers, according to some software users

  • Mass uploading of customers is not possible without QuickBooks

Pool Brain Reviews

Total 25 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

96%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

4%

Share your experience

KL

Keri L.

Consumer Services, 1-10 employees

5.0
October 2025

“Friendly and knowledgeable team”

Pros

Whenever something feels off or I don't get it I jump into the help chat and get a quick friendly response. It honestly feels like someone's right there to guide me. If they can't solve it themselves they make sure it reaches the right people who can.

Cons

I can't really point to any downsides because whenever something comes up I message the help chat and they jump in to help me sort it out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mike

Consumer Services, N/A employees

More than a year

5.0
September 2025

“Designed by experts with powerful features”

Pros

This software is definitely the best pool maintenance software I have used. For starters, one of the most standout things for me was the customer support which is second to none. Also it is clear that it was created by someone with real experience in running a pool business. Plus, personally by my experience, I found the user interface is extremely user friendly and overall I noticed that the software has a lot powerful features like excellent route optimization as well as helping me by generating reports and setting alarms to help me remember important reminders I've set. So for me, managing several of my businesses has never been simpler.

Cons

Nothing negative to say from my side. It does take some time to configure properly but once I set it up, onboarding both technicians and customers was incredibly smooth and pretty easy.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

KN

Kevin N.

Consumer Services, 500+ employees

5.0
September 2025

“top-notch support”

Pros

I use it for both routine maintenance and service work which has been really helpful. The support team puts in real effort to meet the needs of our owners. Moving over from our previous system went smoothly and without stress.

Cons

I still feel like it's missing a few things for renovation and construction work. Also I don't see a DocuSign option for contracts right now.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Frequently Asked Questions

Does Pool Brain offer an Open API?

Yes, Pool Brain provides Open API access.

What language does Pool Brain support?

Pool Brain supports the English language.

Does Pool Brain offer a mobile app?

Yes, Pool Brain offers a dedicated mobile app for iOS and Android devices. When techs are in the field, no connection is required for them to complete their work. The mobile app automatically syncs when it detects a signal/connection available.

What apps and platforms does Pool Brain integrate with?

Pool Brain is integrated with QuickBooks Online, WaterGuru, LaMotte Spin Touch, Orenda Calculator (LSI) and Heritage Pool Supply.

What types of pricing plans does Pool Brain offer?

$55 per technician per month. $10 per month for all admin users (unlimited admin users, only $10 per month total for all admins). All features included. No hidden fees.

Who are the users of Pool Brain?

Pool Brain was built by pool industry experts for medium to large businesses to solve the needs of pool companies at scale from day one. The largest companies in the U.S. trust and use Pool Brain.

What kind of support does Pool Brain offer?

Pool Brain offers support through chat and a Help Center. The Pool Brain customer support team members also have pool company experience and are considered the best in the industry.