PoolStack
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Overview
Hero SectionPoolStack helps pool management businesses run pool service, construction, route optimization, billing and payments in one system. Companies needing on-premises deployment or enterprise-scale features may find it limiting. Nonetheless, its guided checklists and Gantt scheduling help businesses keep service visits and pool builds on track.
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Starting Price
$79
per month
PoolStack Specifications
- Scheduling & Dispatching
- Mobile Access
- Customer Management
- Invoicing & Billing
What Is PoolStack?
PoolStack, formerly Pooly, is pool service and pool construction software for companies that maintain, build, or remodel pools. On the service side, it covers route optimization, recurring visits, water chemistry, and equipment records. The construction side covers Gantt scheduling, daily logs, permits and inspections, bids, change orders, and milestone draws. Both sides share a single customer record, so a build history and later service visits sit in one place. The platform runs in a browser on a desktop, tablet, or phone, and the technician app is available on iPhone and Android.
What Is PoolStack Best For?
PoolStack stands out for its guided visits, which give technicians a checklist for every pool service stop. Businesses can set the steps technicians need to follow. This includes skimming, emptying baskets, testing the water, dosing chemicals, and taking photos. Readings are checked against target ranges, and each dose is logged with its chemical cost. When the stop is finished, the customer receives a service report with notes, checklist, and photos.
How Much Does PoolStack Cost?
PoolStack pricing starts at $79/month for early adopters, and the tier includes every feature, both service and construction. The price does not increase per pool, per customer, or per technician.
The vendor offers a 30-day free trial with the whole product. During the trial, PoolStack imports customers, routes, service history, and chemical readings, so companies can run it alongside their current software.
Card processing is a separate cost on the payments and is not part of the subscription. Processing fees can change with 30 days’ notice.
Disclaimer: The pricing is subject to change.
PoolStack Integrations
The platform integrates with QuickBooks Online, sending customers, paid invoices, and payments to the accounting system automatically.
How Does PoolStack Work?
Here’s how pool companies can access PoolStack and use it to run service routes, construction projects, and billing:
- Log in through the web app on a desktop, tablet, or phone
- Set up customer records with service locations, bodies of water, and equipment, including warranty end dates
- Create recurring service schedules and build routes with route optimization and dispatch
- Have technicians follow a guided checklist at each stop
- Start a new build, remodel, or replaster from its own project template, then link each job to the one it waits on in the Gantt schedule
- Log daily site notes and photos with weather, site access, and delays, and publish updates to the homeowner through the customer portal
- Track permits and inspections, send bid requests to subcontractors, and price change orders for homeowner approval
- Sync customers, paid invoices, and payments to QuickBooks Online
- Review reports and the dashboard for earnings, amounts owed, today’s routes, open quotes, and overdue invoices
Who Is PoolStack For?
PoolStack is built for small and medium-sized businesses in the pool service and construction industry. Its ideal customers are:
- Pool service managers
- Pool builders
- Pool remodel companies
- Pool replaster companies
PoolStack Use Cases
Based on our analysis of PoolStack’s current capabilities, the platform is a good fit for the following scenarios:
1. Pool Service Companies Standardizing Technician Visits Across Service Routes
When several technicians cover different routes, service quality can vary from one visit to the next. PoolStack gives technicians a consistent checklist for each stop, covering all essential steps of pool service. They record free chlorine, pH, alkalinity, and cyanuric acid readings, then log each chemical dose and its cost. Route optimization and dispatch help organize the week’s stops, while equipment records and scheduled filter cleans keep recurring maintenance on track.
2. Pool Service Companies Automating Recurring Billing And Managing Card Fees
Monthly service billing can leave companies chasing invoices and absorbing card processing fees. PoolStack lets companies schedule 'Auto Pay' collections for a chosen day, while customers can also pay online through the customer portal. It has a dual-pricing feature which displays the card price on quotes and invoices. The customers paying by bank, cash, or check see the regular price and their savings before paying. Paid invoices and payments sync with QuickBooks Online, reducing duplicate data entry for the office.
3. Pool Construction Companies Coordinating Pool Construction Phases, Inspections, And Payments
Pool construction moves through excavation, steel, gunite, tile, and plaster, with inspections between phases and payments tied to milestones. The platform maps these stages onto a ‘Gantt Schedule’, linking each job to the work that must be completed first. Builders can track permit details, inspection dates and results, and any required re-inspections alongside the project schedule. Draws become ready for billing when their associated phases are complete. Homeowners can follow progress, pay draws, and approve change orders through their portal.
4. Pool Repair And Construction Companies Managing Pool Construction and Service On One Customer Record
Companies that build pools and later maintain them can end up entering the same customer details into separate construction and service systems. The software helps keep estimates, construction projects, recurring service, water chemistry, equipment records, and monthly billing tied to one customer record. Once construction is complete, the pool can move into recurring service, with visits assigned to a route and payments collected through Auto Pay. This continuity reduces duplicate data entry and gives the office a connected view of the customer's history.
Is PoolStack Right For You?
The platform is a good fit for pool companies that maintain, build, or remodel pools and want all their data in a single system. This makes PoolStack especially relevant for companies that do both service and construction work. It runs on Amazon Web Services, which handles the hosting and infrastructure of PoolStack. Clerk manages sign-in and account security, and Finix processes payments. The platform draws on OpenAI and Anthropic to power its AI features.
On security side, it encrypts data in transit with TLS 1.2 or higher and at rest with AES-256, and customer card data is tokenized and never stored on PoolStack servers. Access is controlled through owner, office, tech, and view-only roles. Users can set permissions per route, customer, and report, with an audit log recording all the access events.
Still not sure if PoolStack is right for your pool business? Contact us at (661) 384-7070, and we will help you make the right decision.
PoolStack Features
Route Optimization
PoolStack draws every route on one map, so the office can build the week and drag stops between technicians and days. When a technician calls out, it can rebuild the route instead of reworking it stop by stop. Weekly stops schedule themselves, and the office and each technician’s phone stay in step. It helps pool companies cover the same stops with fewer miles.
Chemical Tracking
The platform records every water reading against its target range and shows what the chemicals cost. It calculates the saturation index (LSI) from the readings on every visit and suggests a dose based on the readings, the pool’s size, and its history, which the technician checks. Pool, spa, and fountain sit on one customer account, each with its own readings. It helps companies see both water balance and chemical spending per pool.
Permits And Inspections
Each permit is recorded on the build with its number, dates, and status, and each inspection is scheduled with its result and any re-inspection. Builders can see what has been approved and what comes next. It keeps the approvals that gate each phase of a build in one place instead of scattered across emails and paperwork.
Billing And Payments
Builders set up a payment plan for the build and bill it by milestone, with each draw tied to a phase of the schedule. The platform shows which draws are paid and which are still outstanding, and customers pay draws online by card or bank. This feature helps builders keep payments in step with build progress.
Payment Scheduling
Companies pick the billing day for each recurring service, and invoices go out on their own. Auto Pay collects on that day, and customers pay online by card or bank. Paid invoices go to QuickBooks Online automatically. It reduces the time spent chasing checks at the end of the month.
Custom Client Quotes
Companies price a job three ways on one quote, and the customer compares the options on their phone and approves the one they want. The approved quote becomes the job without retyping, and the price book keeps the company’s items and prices ready to quote. This functionality works for both service and construction jobs.
Customer Portal
Every customer gets a portal where they can see their visits, invoices, and build, and pay online. Homeowners follow a build phase by phase, with the photos the builder publishes and the next payment due. Service customers receive a text when the technician is on the way. It cuts down on phone calls for payment and progress updates.
Pros And Cons of PoolStack
Pros
Good/Better/Best quotes let customers pick a tier and approve by phone
Customer portal and on-my-way texts cut inbound calls to the office
Guided checklists log chemical cost per stop
Route resequencing uses past data to cut drive time between stops
Dual pricing passes card fees to card payers, cutting processing costs
Cons
No on-premises deployment option
Features depth may not fit the needs of enterprise users
Offers limited third-party integration options
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Frequently Asked Questions
Does PoolStack have a mobile app?
Yes. The technician app is available on iPhone and Android through the App Store and Google Play.
Does PoolStack mobile app work offline?
PoolStack does not state whether its technician app works offline. Companies that service pools in areas with weak signal should confirm offline support with the vendor during a demo.
Is PoolStack better suited for solo pool operators or large construction firms?
The pricing and feature depth of PoolStack suits solo pool operators and small-to-mid sized businesses well. However, companies with large or complex operations should confirm fit through a demo.
Can users move their existing data into PoolStack?
Yes. During the 30-day free trial, PoolStack imports customers, routes, service history, and chemical readings. Companies can keep their current software running alongside PoolStack until they are ready to switch.
Is the construction module in PoolStack an extra cost?
No. Gantt scheduling, daily logs, permits and inspections, bids, change orders, and milestone draws are included with the service side features at the same price. A company that services and builds pools runs both in one account.