ProBase

What Is ProBase?

ProBase is a field service management platform for lawn care and pool service businesses running 1 to 5 crews. It offers customer management tools that keep a record of each property's service history and job details. The software also includes quote and estimate features, so operators can put together pricing after a site visit and send it to the customer for approval. Together, these tools help small operations keep organized records and turn quotes around faster.

What Is ProBase Best For?

ProBase is best known for its AI service notes for lawn care and pool service technicians. It is particularly known for its ability to convert plain-language job notes into two separate outputs, internal records and a customer-facing summary. The software is a strong fit for those moving away from manual, form-based note-taking, or those managing recurring routes across many properties.

How Much Does ProBase Cost?

ProBase is priced at $0/month, so businesses do not pay a subscription fee for the software. If a business chooses to accept jobs through the ProBase marketplace, the company takes a percentage of the earnings from those jobs. The marketplace is optional, so those using ProBase only for their own customers do not pay this percentage. Even without a subscription fee, there are still a few potential costs worth considering:

• Data Migration: Usually costs $0–$500, although self-serve imports are free and ProBase manually loads customer lists within 24 hours at no charge, so any expense usually comes from the time needed to prepare and organize your existing data
• Payment Processing: Typically costs 2.6%–3.5% + $0.30 per transaction, which is the standard card processing fee charged when customers pay invoices rather than an additional fee from ProBase
• Marketplace Commission (Optional): Estimated at 10%–20% per marketplace job, as ProBase only takes a percentage from jobs accepted through its marketplace, so you will not incur this cost if you work exclusively with your own customers

Disclaimer: The pricing is subject to change.

ProBase Integrations

The software supports integration with multiple systems and platforms, such as:

• Google Maps
• Apple Maps

How Does ProBase Work?

Log in to your ProBase account to access the platform and follow the given steps to benefit from its features:

• Add customers and properties to build a record of service locations, contact details, and job history
• Set up service types and schedules by selecting from built-in templates or configuring recurring jobs for each customer
• Build and assign routes by organizing the day's stops and optimizing drive order for each crew
• Complete jobs in the field by logging notes in plain language, which the system turns into internal and customer-facing records
• Send invoices and collect payments through a link that lets customers pay, rate the service, and add a tip
• Track service history by reviewing past visits and notes for each property over time

Who Is ProBase For?

ProBase is suitable for the following businesses, professionals, and teams:

• Lawn care business owners
• Pool service operators
• Small landscaping crews
• Solo operators

ProBase Use Cases

Based on our analysis of ProBase's current capabilities, we have identified key scenarios where this software is a good fit for lawn care, landscaping, and pool service businesses:

1. Solo Operators Running The Full Business Alone

Independent lawn care and pool service operators usually manage every part of the business without additional staff. They do the physical work and also track customer details and account activity. This gets hard to manage once the schedule includes dozens of recurring accounts. ProBase may suit solo operators who want customer records, scheduling, and invoicing in one system they can access from a phone.

2. Small Crews Coordinating Daily Routes On Multiple Properties

Lawn care and landscaping businesses running two to five crews plan routes covering dozens of properties, each with a different service frequency. Building an efficient stop order by hand can take real time before a crew even leaves for the first job. ProBase could help owners and dispatchers assign routes and set drive orders, which gives each crew a clear view of its stops for the day.

3. Pool Service Technicians Documenting Recurring Visits

Pool technicians return to the same properties on a regular basis and need a consistent way to record chemical readings, maintenance work, and anything else worth noting. Manual, form-based note taking gets slow when it is repeated at many stops in one day. ProBase might help technicians log details in plain language, and the system turns that into separate internal and customer-facing service records.

4. Operators Formalizing Payment Collection After Job Completion

Businesses that still rely on cash, checks, or manual invoices tend to run into delays and inconsistent follow-up on unpaid jobs. Keeping track of who has paid gets messier as the account list grows. ProBase moves that process into a structured flow, sending a payment link the moment a job wraps up, so the customer can pay and add a tip right there.

5. Businesses Referencing Long-Term Property Service Records

An operator with customers going back months or years will eventually need to pull up a property's past visits, an old quote, or how a service request changed along the way. That gets difficult when the records live in scattered notebooks or old text threads. ProBase could help businesses with an established customer base by keeping job history and quotes organized and searchable by property.

Is ProBase Right For You?

If you are running a lawn care or pool service business and want to manage scheduling, routes, estimates, customer records, and invoicing from one mobile app, ProBase could be a strong fit. Its AI-generated service notes are particularly useful for documenting recurring visits without relying on manual forms. The team behind the platform previously scaled home service operations to over 500,000 customers, and that experience shows in how the tool handles daily field work.

Still unsure about ProBase? Connect with us at (661) 384-7070 for further guidance.