ProTeams

ProTeams

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Claimed

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Overview

ProTeams replaces group chats and paper logs with a manager portal and staff mobile app designed for commercial cleaning teams. Although customer support response times may vary, its issue logs, delivery requests, and timestamped photos give managers a clear record of site activities and completed visits.

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Starting Price
$79

per month

ProTeams Specifications

  • Work Order Management
  • Scheduling & Dispatching
  • Mobile Access
  • Customer Relationship Management (CRM)

What Is ProTeams?

ProTeams is commercial cleaning and janitorial management software for coordinating field operations across multiple worksites. The platform provides a centralized operations dashboard that displays employee schedules, shift statuses, and service issues in real time. Managers can reassign missed shifts and receive SMS alerts for late arrivals and no-shows.

The software uses GPS-verified check-ins and check-outs to record employee attendance at each site. It then captures timestamped photographs of completed cleaning tasks to create a service audit trail.

The platform also provides site-specific task lists, client portals, and real-time reporting. It supports English and Spanish across team communications and operational workflows, serving over 1,000 commercial doors.

What Is ProTeams Best For?

One of ProTeams' most notable capabilities is its use of AI agents for operational automation. Each agent handles a defined responsibility, such as answering platform questions, managing bookings, identifying staffing gaps, or qualifying leads. This helps cleaning businesses coordinate recurring activities with less manual intervention.

How Much Does ProTeams Cost?

ProTeams pricing starts with $79/month for Launch plan. It also offers three additional plans as well, including:

  • Free: $0/month
  • Growth: $199/month
  • Scale: $349/month

The software also offers an Enterprise plan for businesses managing 60 or more sites or franchise operations, with custom pricing, a dedicated success manager, multi-location reporting, and white-glove onboarding.

The price range below is an estimate for budgeting purposes only:

  • Implementation And Onboarding: $500–$2,500/one-time - Configuring cleaning workflows, recurring schedules, employee roles, site assignments, and management dashboards
  • Data Migration And Setup: $200–$1,000/one-time - Importing employee records, client information, cleaning locations, service schedules, and existing operational data
  • Integrations And API Configuration: $300–$2,000/one-time - Connecting accounting, payroll, communication, or other business systems where supported
  • Advanced Reporting And AI Automation: $500–$3,000/year - Budgeting for advanced analytics, automated client communications, AI-assisted scheduling, and additional workflow customization where available
For accurate pricing based on your organization’s needs, it’s recommended to ProTeams cost request a customestimate.

Disclaimer: The pricing is subject to change.

ProTeams Integrations

The vendor has not provided details about third-party integrations for this software.

How Does ProTeams Work?

Here's how you can get started with the software by following the steps below:

  • Log in to the web portal to access the central operations dashboard
  • Review scheduled appointments, employee availability, and active service issues
  • Create cleaning schedules and assign crews to specific client locations
  • Designate crew leads and add site-specific task lists to each shift
  • Monitor employee attendance through real-time shift statuses and GPS-verified check-ins
  • Review timestamped photos and service records to verify completed cleaning tasks
  • Manage client information, track service issues, and communicate with field teams through the platform
You can also book a free ProTeams demo to understand its features.

Who Is ProTeams For?

ProTeams software caters to the following industries:

  • Office cleaning
  • Janitorial cleaning
  • Commercial cleaning
  • Floor cleaning
  • Carpet cleaning
  • Window cleaning

ProTeams Use Cases

Based on our analysis of ProTeams's capabilities, we have identified key scenarios where the platform is commonly used:

1. Managing Recurring Cleaning Schedules Across Corporate Offices

A commercial cleaning contractor servicing multiple corporate office buildings may need to coordinate daily cleaning, weekly maintenance, and monthly deep-cleaning visits across different sites. When schedules are managed manually, overlapping assignments and missed appointments can leave buildings without their contracted cleaning crews. ProTeams' Scheduling and Dispatch feature allows managers to create recurring and one-time appointments, assign crews to specific worksites, and attach site-specific task lists to shifts. Managers can then monitor GPS-verified check-ins and receive alerts when a crew misses its scheduled start, allowing them to reassign coverage.

2. Preventing Supply Shortages Across Multiple Facilities

A janitorial contractor servicing several commercial facilities may struggle to keep cleaning chemicals, consumables, and equipment available at each site. Without location-specific inventory visibility, managers may discover shortages only after crews arrive and cannot complete their assigned work. ProTeams' Supply Management feature provides a centralized view of supplies across sites, while allowing employees to submit requests through the mobile app. Managers can review and approve requests, monitor stock levels, and track replenishment to keep crews equipped.

3. Documenting Completed Cleaning Services For Contract Accountability

A commercial cleaning contractor managing recurring contracts across office buildings, retail properties, and other facilities may face disputes when clients question whether scheduled cleaning visits were completed. Paper checklists and verbal confirmations provide limited evidence of on-site work, making service verification difficult. ProTeams' Proof of Service feature captures GPS-tagged, timestamped photos according to client-specific verification rules. Managers can share these records through the client portal, giving clients documented evidence of completed services for contract reviews and dispute resolution.

4. Coordinating Specialized Floor Care Services Across Multiple Sites

A floor care contractor servicing multiple commercial properties may perform daily maintenance, weekly scrubbing, and monthly stripping and waxing, each with different scheduling requirements. Managing these service frequencies manually can result in missed visits, overlapping crew assignments, or equipment being sent to the wrong location. ProTeams' Scheduling and Dispatch feature allows managers to create recurring and one-time appointments for individual sites, assign crews, and attach task lists to shifts. GPS-verified check-ins and timestamped photo documentation also help maintain a record of completed visits.

Is ProTeams Right For You?

Are you looking to reduce scheduling gaps, improve service accountability, and keep clients informed? ProTeams helps commercial cleaning businesses coordinate crews, track site activity, and manage client relationships from one platform.

Its mobile app extends these operations to field teams, providing real-time schedules, GPS-verified attendance, task instructions, and team messaging. Employees can also submit photo evidence, request supplies, and report site issues directly from their phones, keeping managers informed across multiple worksites.

Trusted by commercial property and facility management companies, including Cooper Real Estate Management and CJ Building Maintenance LLC.

Still not sure if ProTeams is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision.

ProTeams Features

Scheduling And Dispatch

ProTeams lets cleaning businesses create one-off and recurring schedules across multiple worksites, assign crews, and attach site-specific task lists to shifts. Managers can adjust schedules through drag-and-drop controls, monitor GPS-verified check-ins, receive alerts when crews miss scheduled starts, and reassign coverage to prevent service gaps.

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Client Management

The software centralizes client contracts, worksites, contacts, and service history in one place. Its client portal provides access to service reports, completed checklists, and issue updates. Managers can automate branded report delivery, assign contact roles, record site-specific notes, and track client issues through resolution to support ongoing account management.

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Supply Management

ProTeams lets field crews request supplies and uniforms directly through the mobile app, with each request linked to its worksite. Managers can approve orders, track delivery status from request to arrival, and keep order-related messages in one place. Client-specific rules help control which uniforms employees can request and how often.

See How It Works
Reports And Analytics

The platform provides standard and advanced reports covering site coverage, employee attendance, completed checklists, proof of service, and issue resolution. Managers can review performance across worksites and date ranges, export reports in PDF or XLS formats, and email them to clients or team members to support operational reviews and contract renewals.

See How It Works

Pros And Cons of ProTeams

Pros

  • Helps prevent staffing gaps across worksites

  • Keeps client records and service history organized

  • Gives clients visibility into completed cleaning work

Cons

  • Documentation gaps may hinder user workflows

  • Support responsiveness may vary across scenarios

ProTeams Pricing

Free

Launch

Growth

Scale

  • Scheduling (30 days)

  • Create & manage issues

  • Proof of service

  • Real-time team chat

  • Download verified photos

  • Contract reminders

  • Email notifications

  • Standard team modules

  • Mobile app (iOS & Android)

  • Self-help knowledge base

  • Scheduling + GPS check-in / check-out

  • Proof-of-service (photo + geo)

  • Create & manage issues

  • Internal issue escalation

  • Client portal access (limited)

  • Real-time chat + private channels

  • Email & push notifications

  • Supplies management (basic)

  • Standard reports (full)

  • 24-hour support response

  • Everything in Launch, plus:

  • Issue escalation to client portal

  • Public web page for issues

  • Auto-delivered client reports

  • Full client portal access

  • One-touch shift reassignment

  • Custom dashboard & check-in rules

  • Periodic task scheduling

  • Advanced analytics

  • SMS alerts — 500/mo included

  • Everything in Growth, plus:

  • Predictive analysis

  • Multi-manager role access

  • Role-based access by client/site

  • 12-month photo & service history

  • Clothing & custom supply rules

  • SMS alerts — 1,000/mo included

  • Priority support (3-hour response)

  • Dedicated onboarding specialist

Disclaimer: The pricing details were last updated on Oct 12, 2026 from the vendor's website. Please contact us for a tailored pricing list.

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Frequently Asked Questions

Can ProTeams automatically send clients proof-of-service reports after each shift?

Yes, ProTeams automatically delivers a branded report after every shift, combining the crew's GPS-timestamped check-in, completed checklist, and on-site photos, so clients receive a service record without requesting it from the contractor.

Can ProTeams AI help employees navigate software workflows?

Yes, Proti answers questions about using ProTeams, locates records, and guides new hires through tasks. It provides assistance with platform workflows without requiring users to search menus manually.

Does ProTeams retain crew communication history when an employee leaves?

Yes, ProTeams keeps conversation history with the company rather than an individual employee, allowing managers to refer back to crew discussions, including messages related to site and contract coordination.

What triggers automatic reminders in the ProTeams field app?

ProTeams sends automatic reminders for upcoming shift starts, incomplete tasks, and check-ins that have not been logged. These notifications help alert field employees when scheduled activities or required actions need attention.

What customer support response times do ProTeams plans offer?

ProTeams lists a 24-hour response time for Launch, 12 hours for Growth, and three hours for Scale. Scale also includes priority support and a dedicated onboarding specialist.