Yannick T.
Not Specified, N/A employees
Less than a year
“guided sales”
Pros
It comes with several strong points, such as renewal management, guided selling and a workflow designer.
Cons
The per-user pricing is about average.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
9
Alex B.
Not Specified, N/A employees
Less than 6 months
“Estimate-free scheduling boost”
Pros
This tool is a huge asset for our business. We're no longer wasting valuable time and money just to provide free estimates and that has helped us keep our schedule filled with more work. It also saves potential clients time since they don't have to set up an appointment for an estimate and then wait again to book a cleaning.
Cons
No significant issues to report at this time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Jeff K.
Not Specified, N/A employees
“instant pricing boosts sales”
Pros
Past six months have shown me how much this software can benefit my business. It has saved me money by reducing the time I spend driving out for estimates and has also helped increase our year-to-date sales through its instant pricing feature. A lot of people today want pricing immediately and the simple interface lets them answer a few questions, get a quote right away and book the job on the spot if the price works for them. In a fast-moving market, this helps my company stay ahead of competitors while keeping costs down since I no longer need to visit basic homes that do not require an on-site estimate. Another reason I prefer it over other online estimators is the control it gives me over the questions customers answer and the pricing tiers I set. The value has been well worth the cost and the developer has been extremely helpful with setup, getting everything running correctly and answering our questions.
Cons
The overall experience has been positive with no notable concerns.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
8
Ken T.
Not Specified, N/A employees
“Flexible quoting”
Pros
After comparing several online bidding tools, only two seemed like a good fit for my window cleaning business. I tested the other one first since it's well known and popular in the industry but it didn't give me the level of customization I needed. With this software, I can change all of the customer questions, pricing and photos. I was able to dial in my prices very quickly, exactly the way I wanted which I couldn't manage with the other service even after trying for a couple of months. As of August 2015, quteflare doesn't offer much in the way of back-end management or CRM features and customer follow-up has to be done manually. The other program was much stronger in that area but it also cost a lot more. This one does its core job extremely well. We use it on our website for customer self-serve quotes and booking though not scheduling and our staff also uses it for door-to-door estimates. I currently have three different packages set up and that can be adjusted as well. The estimates are live so customers can simply click the service they want and I get notified of a booking. I've had a little trouble reaching support a couple of times but when I do get through the support quality is excellent so I'd still rate it above other online services I use.
Cons
So far I haven't noticed any major limitations.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
9
Loren D.
Not Specified, N/A employees
“helpful support and real growth”
Pros
When we launched our new business venture, we came across this program and decided to give it a try. The team at it was incredibly helpful while getting our account set up and that kind of live, person-to-person support is something you rarely get with online-based companies. As for the software itself, we honestly couldn't be happier with how it has worked out. It gives us the flexibility to bid on every job, whether we end up winning it or not. On top of that, it allows current and potential customers to request a quote on their own, without feeling any pressure. Because our company has done so well and this tool has become such an important part of the business, we're now planning to grow into additional territories. it has played a major role in making that expansion possible.
Cons
I haven't found any notable limitations so far.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Brett W.
Not Specified, N/A employees
“Huge boost for our services”
Pros
Since adding this program to our business, we've saved a huge amount of time on phone calls and cut office labor costs significantly. It has also helped us sell services we weren't fully taking advantage of before. The system is very simple to use and I'm really glad we chose to make it part of our operation. Last year, we clearly saw the impact it had on our window cleaning and pressure washing services and this year we're planning to use those same benefits across several more services we want to promote. I wasn't sure at first how much it would really affect the business but I honestly couldn't be happier with the results. Thank you so much!
Cons
Overall, there are no major issues to mention at this point.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10