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Overview
Real-Link is an extensive Field Service platform that offers real-time GPS tracking and photo reporting to increase field visibility and provide client proof. While the platform’s performance can be slow under extensive load, its cloud-based back office with full asset history centralizes records and enables ad-hoc job allocation.
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Starting Price
Custom
Real-Link Specifications
- Scheduling & Dispatching
- Mobile Access
- Customer Management
- GPS Tracking
What Is Real-Link?
Real-Link software is a cloud-based Field Service platform that provides RFID-based scanning to log employee visits to assets and equipment, creating real-time location and job records. It captures photo reports and job details via a mobile app that shows daily job lists and asset-specific instructions. The platform sends all data in real time over mobile networks or Wi-Fi to a cloud back office. It also stores full assets and work history and paperless exportable records for audit and monitoring.
Real-Link Pricing
Real-Link Integrations
Who Is Real-Link For?
Real-Link is suitable for the following businesses:
- Hotels
- Takeaways and QSRs
- Pubs and bars
- Restaurants and cafes
- Schools and universities
- Nightclubs, members clubs, and entertainment venues
Is Real-Link Right For You?
Real-Link software is a comprehensive Field Service system suitable for businesses aiming to gain precise field-level visibility, verify on-site work, and maintain complete asset histories for audit and client reporting. It enables scheduled and ad-hoc job allocation, instant photo reporting, and GPS-based location logs to confirm attendance and task completion.
Still in doubt if Real-Link is right for you? Contact our customer helpline at (661) 384-7070 for further guidance.
Real-Link Features
Contract Cleaning
Real-Link manages contract cleaning staff via NFC enabled phones and RFID tags to prove attendance with time, location, and duration at client sites. It sends staff site instructions and captures details such as products used or issues encountered during cleaning.
Time And Attendance
The software tracks clock-in, clock-out, arrival, and departure via RFID ID cards, NFC mobile phones, or unique PINs with photo and signature verification. It sends all attendance data in real time via mobile network or Wi-Fi to cloud-based back office for monitoring.
Field Service Tracking
The platform logs employee visits to fixed assets using pre-positioned RFID tags and NFC scans to identify who, which asset, where, and when. It enables job lists, asset-specific instructions, photo reporting, and GPS tracking tied to each job and asset.
Digital Forms
The system provides forms or reports on mobile devices to record incidents, maintenance issues, staff no-shows or equipment faults. It sends completed forms immediately to the relevant department or person based on location, report type, and user.
Pros And Cons of Real-Link
Pros
Offers NFC and RFID scanning for asset identification and timestamped visits
Delivers mobile job lists with asset-specific instructions
Enables photo reporting from the mobile app
Supports GPS tracking with individual employee logins for accurate location reporting
Cons
Managing complex capabilities may require a stronger skillset
Security updates may slow down implementation time
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Frequently Asked Questions
Does Real-Link offer an API?
No, Real-Link does not offer an API.
What level of support does Real-Link offer?
Real-Link offers support through email, phone number, and form submission.
Who are the typical users of Real-Link?
The typical users of Real-Link include businesses like hotels, takeaways and QSRs, pubs and bars, restaurants and cafes, schools and universities, and nightclubs, members clubs, and entertainment venues.
Does Real-Link have a mobile app?
Yes, Real-Link does offer a mobile app.
What other apps does Real-Link integrate with?
The vendor has not provided details about third-party integrations for this software.
What types of pricing plans does Real-Link offer?
The vendor offers customized pricing plans according to different business needs. Get a customized Real-Link cost breakdown for your business today.
What language does Real-Link support?
Real-Link supports English language only.