Total 341 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

59%

4

Stars

30%

3

Stars

9%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

H
Hayley

Mid Market, 101-500 employees

4.0

Visually attractive design

Pros

It has an attractive interface with nice color schemes that make it fun to use, even for newcomers.

Cons

The advanced search feature for customer agreements is painfully slow and I'm constantly waiting for results to load.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

L
Larry

Small Business, 11-50 employees

5.0

easier to use in comparison with other systems

Pros

Works great for closing out jobs and getting things activated faster.

Cons

Nothing I dislike about it. Actually find it easier to use than other options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DV
Douglas V.

Mid Market, 51-100 employees

5.0

Integrates smoothly with other systems

Pros

The way it integrates with our systems works really smoothly and day-to-day operations feel convenient.

Cons

Can't place orders using Android devices which is really frustrating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

PN
Payton N.

Mid Market, 51-100 employees

5.0

Shows visual map of my sales area

Pros

I really appreciate being able to see a visual map of my sales area. It makes planning my routes so much easier.

Cons

Too many features I'll never actually use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Small Business, 1-10 employees

5.0

Very accessible

Pros

I love how it tracks our entire team's progress and area coverage all in one place. everything is super accessible and easy to see at a glance.

Cons

What I don't like is the difficulty in quickly editing or adding new pins for properties that don't automatically show up on their own.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Mid Market, 51-100 employees

5.0

great for monitoring personal stats and customer information

Pros

It lets me keep tabs on my performance through the leaderboards feature especially when I'm out doing door-to-door cable sales. It's great for monitoring both my personal stats and customer information in one place.

Cons

The canvas tab really bothers me and I'm not a fan of the houses/plotting hood interface. Maybe I just need to spend more time figuring it out but right now it feels clunky.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Small Business, 11-50 employees

4.0

Love all the features

Pros

I find it really useful and appreciate all the different features it provides.

Cons

I honestly can't think of any drawbacks as it's been working flawlessly for my needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid Market, 101-500 employees

4.0

ease of entering customer info

Pros

Amazing how simple it is to enter customer details and watch them automatically sync over to Job Nimbus.

Cons

The pin placement for properties doesn't align properly which is frustrating when trying to locate specific addresses.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Mid Market, 101-500 employees

5.0

Has all the functions I need

Pros

It's interface is simple and user-friendly, packed with everything I need for door-to-door sales activities.

Cons

No problems faced. Maybe the color scheme could be tweaked but honestly I'm reaching here.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid Market, 51-100 employees

3.0

Poor support

Pros

It is pretty simple and doesn't take long to figure out. Feels user-friendly once you get the hang of it.

Cons

Support team is really difficult to get ahold of and when you finally do, they don't provide much assistance.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

10

A
Anonymous

enterprise, 500+ employees

4.0

Simple to monitor leads

Pros

I like how simple it is to move around and monitor my leads.

Cons

The Android version doesn't run nearly as smoothly as the iPhone app. It's pretty frustrating when you're on the go and need things to work properly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Small Business, 1-10 employees

3.0

Difficult to understand at the beginning

Pros

Convenient to use and I can drop notes directly onto specific map locations.

Cons

I struggled to understand what all the different pins on the map actually meant as it wasn't very clear at first.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Mid Market, 51-100 employees

4.0

Friendly menu

Pros

Menu is very simple. Nothing complicated about it.

Cons

Sometimes it crashes on me but a quick update usually fixes the issue.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Mid Market, 51-100 employees

5.0

No unnecassary steps

Pros

Getting what I need without jumping through endless hoops is refreshing.

Cons

The app crashes on me way too often.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

enterprise, 500+ employees

5.0

Provides deep insights

Pros

The platform really helps expand my understanding of different products and gives me deeper insights into the items I'm working with.

Cons

Sometimes what other people comment makes me second-guess myself.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid Market, 101-500 employees

5.0

easy to set up appointments

Pros

I really like how easy it is to manage customer details and set up appointments with automatic reminders. Being able to quickly update client status has been a game-changer for staying organized

Cons

Hard to find any real downsides. Maybe just that it handles so many aspects of productivity, sales and team management that it can feel overwhelming at first when you're trying to explore everything it offers.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Small Business, 11-50 employees

3.0

Costly in the long run

Pros

The mapping functionality really came in handy. Made locating properties and addresses much more convenient than I expected.

Cons

The amount of data it needs to refresh feeds gets expensive over time which really adds up.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

A
Anonymous

Small Business, 1-10 employees

5.0

Quick access to sales materials

Pros

Its so simple to understand, plus I can pull up any sales materials instantly when I need them.

Cons

They're constantly turning off qualifications without warning.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Mid Market, 51-100 employees

4.0

Inconsistent lead quality

Pros

I'm really impressed with the leaderboard feature and how fast it pulls up real-time data.

Cons

The lead quality can be pretty inconsistent particularly when you're dealing with smaller markets.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Mid Market, 51-100 employees

3.0

Basic Android app

Pros

The house labeling feature is really handy and I appreciate having leaderboards to track performance.

Cons

Android app feels pretty basic and needs more work. Sometimes I run into connection problems that can be frustrating.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8