Mid Market, 101-500 employees
“Visually attractive design”
Pros
It has an attractive interface with nice color schemes that make it fun to use, even for newcomers.
Cons
The advanced search feature for customer agreements is painfully slow and I'm constantly waiting for results to load.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Small Business, 11-50 employees
“easier to use in comparison with other systems”
Pros
Works great for closing out jobs and getting things activated faster.
Cons
Nothing I dislike about it. Actually find it easier to use than other options.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“Integrates smoothly with other systems”
Pros
The way it integrates with our systems works really smoothly and day-to-day operations feel convenient.
Cons
Can't place orders using Android devices which is really frustrating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mid Market, 51-100 employees
“Shows visual map of my sales area”
Pros
I really appreciate being able to see a visual map of my sales area. It makes planning my routes so much easier.
Cons
Too many features I'll never actually use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 1-10 employees
“Very accessible”
Pros
I love how it tracks our entire team's progress and area coverage all in one place. everything is super accessible and easy to see at a glance.
Cons
What I don't like is the difficulty in quickly editing or adding new pins for properties that don't automatically show up on their own.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Mid Market, 51-100 employees
“great for monitoring personal stats and customer information”
Pros
It lets me keep tabs on my performance through the leaderboards feature especially when I'm out doing door-to-door cable sales. It's great for monitoring both my personal stats and customer information in one place.
Cons
The canvas tab really bothers me and I'm not a fan of the houses/plotting hood interface. Maybe I just need to spend more time figuring it out but right now it feels clunky.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Small Business, 11-50 employees
“Love all the features”
Pros
I find it really useful and appreciate all the different features it provides.
Cons
I honestly can't think of any drawbacks as it's been working flawlessly for my needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 101-500 employees
“ease of entering customer info”
Pros
Amazing how simple it is to enter customer details and watch them automatically sync over to Job Nimbus.
Cons
The pin placement for properties doesn't align properly which is frustrating when trying to locate specific addresses.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Mid Market, 101-500 employees
“Has all the functions I need”
Pros
It's interface is simple and user-friendly, packed with everything I need for door-to-door sales activities.
Cons
No problems faced. Maybe the color scheme could be tweaked but honestly I'm reaching here.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“Poor support”
Pros
It is pretty simple and doesn't take long to figure out. Feels user-friendly once you get the hang of it.
Cons
Support team is really difficult to get ahold of and when you finally do, they don't provide much assistance.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
10
enterprise, 500+ employees
“Simple to monitor leads”
Pros
I like how simple it is to move around and monitor my leads.
Cons
The Android version doesn't run nearly as smoothly as the iPhone app. It's pretty frustrating when you're on the go and need things to work properly.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Small Business, 1-10 employees
“Difficult to understand at the beginning”
Pros
Convenient to use and I can drop notes directly onto specific map locations.
Cons
I struggled to understand what all the different pins on the map actually meant as it wasn't very clear at first.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Mid Market, 51-100 employees
“Friendly menu”
Pros
Menu is very simple. Nothing complicated about it.
Cons
Sometimes it crashes on me but a quick update usually fixes the issue.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Mid Market, 51-100 employees
“No unnecassary steps”
Pros
Getting what I need without jumping through endless hoops is refreshing.
Cons
The app crashes on me way too often.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
enterprise, 500+ employees
“Provides deep insights”
Pros
The platform really helps expand my understanding of different products and gives me deeper insights into the items I'm working with.
Cons
Sometimes what other people comment makes me second-guess myself.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 101-500 employees
“easy to set up appointments”
Pros
I really like how easy it is to manage customer details and set up appointments with automatic reminders. Being able to quickly update client status has been a game-changer for staying organized
Cons
Hard to find any real downsides. Maybe just that it handles so many aspects of productivity, sales and team management that it can feel overwhelming at first when you're trying to explore everything it offers.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Costly in the long run”
Pros
The mapping functionality really came in handy. Made locating properties and addresses much more convenient than I expected.
Cons
The amount of data it needs to refresh feeds gets expensive over time which really adds up.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Small Business, 1-10 employees
“Quick access to sales materials”
Pros
Its so simple to understand, plus I can pull up any sales materials instantly when I need them.
Cons
They're constantly turning off qualifications without warning.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mid Market, 51-100 employees
“Inconsistent lead quality”
Pros
I'm really impressed with the leaderboard feature and how fast it pulls up real-time data.
Cons
The lead quality can be pretty inconsistent particularly when you're dealing with smaller markets.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Mid Market, 51-100 employees
“Basic Android app”
Pros
The house labeling feature is really handy and I appreciate having leaderboards to track performance.
Cons
Android app feels pretty basic and needs more work. Sometimes I run into connection problems that can be frustrating.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8