SalesRabbit Reviews

“Unreliable maps and poor support

Pros

What matters most to me is staying on top of my appointments and keeping customer details in one place. SalesRabbit has been doing a pretty solid job for that and it helps me feel more organized during the day.

Cons

One issue I keep running into is the map pins landing in the wrong place especially when I�m working in newer areas. Sometimes the pins bunch up somewhere else and that makes the map hard for me to rely on. On top of that, the support team hasn�t helped me get these problems closed out and my tickets just sit open including the mapping one. I don�t care how great a tool is on paper, if the support behind it can�t fix basic issues, it ends up being a waste.

“My personal experience with SalesRabbit

Pros

It is really helpful for managing sales and tracking business trends. It gives me a clear picture of how things are going, which is super useful for making decisions.

Cons

The only downside for me is the monthly subscription price. It might be a bit too expensive for small businesses to handle.

“Top software for door-to-door sales

Pros

It's so easy to track and stay on top of new leads. The system makes it simple to follow up and see where everything stands.

Cons

There are just too many options for labeling leads and non-leads. It can feel a little overwhelming.

“Useful for managing sales

Pros

I�ve found it really helpful for handling sales work and spotting patterns in how the business is trending over time. It gives me a clearer view of what�s happening so I can make better calls.

Cons

My main complaint is the monthly subscription price. For smaller businesses, I can see how that cost could feel out of reach even if the tool itself is useful day to day.

“Helps me keep up with new leads

Pros

The biggest win for me is being able to monitor new leads and keep up with them without losing track. It helps me stay consistent so I don�t miss chances that could turn into real deals.

Cons

What trips me up is the number of label options for leads and non-leads. There are so many choices that it can slow me down when I�m just trying to tag things quickly and move on.

“love the ability to add detailed notes

Pros

Being able to add detailed notes so smoothly is incredible, such a fantastic feature that makes my work so much easier.

Cons

Can't think of any major issues right now, though I might have some suggestions down the road.

“Everything makes sense

Pros

I really appreciate how clear everything is and how simple it was to scroll through the different tabs during setup.

Cons

Would be great to have more detailed step-by-step instructions or some written documentation I could reference when needed.

“Important part of our workflow!

Pros

The software is very user-friendly which made getting started easy. Setup and integration happened in manageable chunks with their support team guiding us through everything. The support staff responds quickly whenever we have questions. We actually tried switching to a different platform but ended up coming back because this one works so well. All our reps use it daily now to track their leads and it's become an essential part of our workflow.

Cons

I don't like how it fails when I try to add a new rep if that email address is already in use somewhere else.

“Shows where our reps are positioned!!

Pros

I can see where our reps are positioned on the maps which really helps with area management and planning.

Cons

i can't give custom names to the maps I create which is frustrating when managing multiple drawings.

“Great leaderboard feature

Pros

The visibility and tracking features are amazing! Really appreciate the leaderboard as it keeps everyone motivated and competitive.

Cons

The only real issue is ensuring everything gets set up properly for your specific team setup.

“AccuLynx integration is a timesaver

Pros

AccuLynx integration has been a huge time-saver for me and having access to extensive homeowner data makes moving information between platforms really smooth.

Cons

Only time I really dislike it is when my internet connection is spotty and things don't work smoothly.

“Pins don�t show up sometimes

Pros

I really like being able to flag prospects for follow-up and how it helps me qualify customers effectively.

Cons

Sometimes, the pins that other sales reps drop don't show up on my map

“Helped us land a lot of sales

Pros

We find it easy to use and super useful when we need quick info or connections. It's helped us close quite a few deals!

Cons

the service feels slow and updates aren't always spot-on though they're pretty close.

“Excellent tracking feature

Pros

The door knock tracking feature has been really helpful for staying organized with my daily visits.

Cons

The interface could be more user-friendly for new users.

“Critical for my daily operations

Pros

Spencer was so helpful when I was getting started and learning the fundamentals. I rely on this tool every day for my work and it's become essential to my routine.

Cons

Can't really think of anything major I don't like about it.

“Integrated perfectly with our CRM

Pros

The integration with our CRM worked perfectly so we could start using it right away. Customer support has been wonderful and I was really surprised by how simple the customization process turned out to be.

Cons

I honestly can't think of anything negative to say. The value you get definitely justifies what you pay for it.

“Nonexistent learning curve

Pros

This tool has genuinely made a difference for my family's livelihood and I'm grateful for the opportunities it creates. My entire team finds it simple to use and the learning curve is practically nonexistent.

Cons

Honestly can't think of anything major to complain about. Sometimes it just won't load properly though.

“Shared leads feature lets me monitor my area

Pros

I really appreciate how the shared leads feature lets me monitor my entire area and helps me decide which opportunities are worth pursuing and which ones to skip.

Cons

Takes a while to load each lead which can slow down my workflow.

“Their development team listens to feedback

Pros

What I appreciate most is having a development team that genuinely listens to feedback and actively works on integrating suggestions. This software offers excellent user experience.

Cons

It's tough to find real complaints. When problems do pop up, the support team jumps on it fast with workarounds or they'll actually build new features to fix things.

“Amazing Google Maps integration

Pros

I love how user-friendly this platform is, plus the Google Maps integration and compatibility with numerous other programs really makes my workflow smoother.

Cons

The premium features get pricey when you're working with a small team.

“Knowledgeable team

Pros

The team behind this platform has incredible expertise in there field. Every question I had was answered clearly and thoroughly. They really went above and beyond to ensure I received excellent service and support. The onboarding process made implementation with my team very simple.

Cons

The software could use some fine-tuning in certain areas and feels like it needs a bit more polishing to really shine, though everything functions properly without any major problems.

“The best system I've used over the years

Pros

This system was really simple to pick up and get around in. It's been helpful for organizing my daily schedule and keeping track of potential customers. After working with quite a few different platforms over the years, this one definitely stands out as top-tier. Would absolutely suggest it to any sales team looking for something reliable.

Cons

No complaints from my end.

“Would recommend to everyone!

Pros

I've been working with it for several months and it's been outstanding. Boots up fast and runs smoothly without any delays. The sketch board feature is particularly useful making it much easier to break down pricing and deals for customers visually. Would definitely recommend to anyone looking for solid sales tracking capabilities.

Cons

Haven't found any real issues yet and everything's been working great for me.

“Provides valuable information

Pros

In our experience it's been very simple to manage. Having access to detailed data really boosts my confidence when I'm meeting with customers face-to-face.

Cons

Nothing really stands out as a negative. Since this is my first experience with dealership software, I don't have anything to compare it to but I honestly can't imagine needing anything else.

“Lets me plan my routes

Pros

The map feature was my favorite part. I could easily see where all my leads were and plan my route accordingly. The disposition customization was simple and worked perfectly for my needs. Getting this integrated into my sales toolkit happened almost instantly which was great. Support team was always there when I ran into any issues and I ended up using it five days a week right from the start.

Cons

this application has exceeded my expectations in every way and I can't think of any downsides.

“Easy to find information

Pros

I can track down whatever I need as long as I filed it correctly in the first place and making changes is really simple.

Cons

The app crashes whenever I rotate my phone to landscape mode, though it works fine when I keep it in portrait orientation.

“Font could be larger

Pros

I'd say its not difficult to get the hang of and getting help from customer support is simple when I run into issues.

Cons

Text is pretty small and I find myself squinting to read things. Would be nice if there was a way to bump up the font size.

“Solid data quality

Pros

The data quality is really solid and it's been very helpful for my door-to-door work.

Cons

The accuracy can be hit or miss sometimes and it has a habit of logging me out unexpectedly.

“Well designed app

Pros

I appreciate how smoothly everything operates, plus the various methods for viewing lead disposition and tracking marketer locations with their performance stats. The functionality is solid and the app has a clean, user-friendly design that's easy to use.

Cons

Has some serious glitches that are really affecting our workflow. Right now there's a major bug where my marketing team is disposing homes but the dispositions just vanish or team members get booted from their areas. Sometimes the houses won't even load properly. These problems seem like they'd be simple to resolve but they're absolutely critical issues for our line of work.

“Ease of tracking sales

Pros

The app makes tracking my sales very simple. It's fast and simple to handle which saves me tons of time throughout the day.

Cons

I can only set up 5 locations which means I have to delete one before adding a new one.

“Simple to save contacts, locations and notes

Pros

Ease of saving contacts, locations and notes about client conversations really impressed me, plus being able to email that information to myself was very convenient. I'd definitely recommend this to others without hesitation.

Cons

Connection issues pop up occasionally but other than that, everything works flawlessly.

“Not hard for beginners

Pros

I find it really user-friendly. It wasn�t complicated at the beginning too.

Cons

Real-time updates can be spotty and I've found that logging out is sometimes the only way to get things working properly again.

“Shows activity in my area

Pros

Great for getting an overview of what's happening in my area and adding notes for follow-ups is really simple.

Cons

Not sure about customization options for companies with specific needs but what was available worked fine for our purposes.

“Excited to see it grow

Pros

I'm really impressed with how this tool has organized our canvassing process. Targeting honeypots became simple which has been a game-changer for our workflow.

Cons

It's not quite there yet. Feels like we're still waiting for it to reach its full potential and become what everyone else will be using.

“Perfectly executed program

Pros

Its amazing how complete the solution feels. The breadth of features is outstanding. It pulls together client information, system details, location data and even socio-economic characteristics all in one place. What sets it apart from other applications is this wide-ranging approach to data integration. The weather reporting tools are a nice touch and honestly, the support team is very good. They really prioritize user satisfaction. It's clear this was developed by experts who understand the needs of door-to-door sales teams. Everything feels well thought out and executed perfectly.

Cons

The system can be pretty sluggish when I'm trying to pull up appointment details.

“Thankful for this great tool

Pros

Over the first couple weeks, I mainly used this just to track which houses I'd visited but gradually discovered there's a whole world of features I'd missed initially. Once I learned its full potential, it became my essential work companion. I wouldn't go door-to-door without it anymore. Thanks for such a great tool!

Cons

Would be nice if the fields populated quicker when I'm in areas with poor signal, though I get that's not really anyone's fault.

“Simple to move around

Pros

Super simple to find my way around and having credit scores plus title details right there makes everything so much smoother.

Cons

Can't choose the specific map area I want to work with.

“Effective for marking locations

Pros

I'd say its userfriendly and really effective for marking locations. The interface is tidy so I picked it up quickly without much issues.

Cons

The mapping feature could be better, would love if it showed directions like Google Maps does. Also wish the system would send alerts about hot selling locations that are marked in the database.

“So happy with the recent update

Pros

I'm really grateful the developers rolled out that recent update. Now I can easily transfer homeowner data to another platform we use at work. This tool makes my daily routine so much more convenient.

Cons

The only thing I can think of is that before the recent update, transferring homeowner data to our other platform wasn't smooth at all. Fortunately, the team fixed that issue and now everything works like it should.

“Lets us mark appointments on the map

Pros

I find it really helpful that I can mark appointments directly on the map. Makes it super easy to see exactly where I need to return to for follow-ups.

Cons

Can't think of any drawbacks. It's been valuable for scheduling appointments.

“Offers variety of pins

Pros

I appreciate all the various pins it offers.

Cons

gets frustrating when it kicks you out if your internet connection isn't stable.

“Appealing design

Pros

The app's simple design really appeals to me and being able to access it from anywhere is fantastic. You can tell it was built by folks who genuinely know their stuff. Honestly, I'm grateful for having this tool as it's been a lifesaver throughout the entire summer season!

Cons

The app can be a bit laggy and has some bugs but that's pretty typical for newer software. Nothing's perfect right out the gate as these things take time to polish and I can tell the team is working hard to improve it.

“So easy to use

Pros

I really like how easy to use it is. The color-coded tagging system for different dispositions is brilliant and the ability to maintain notes adds significant value to my workflow.

Cons

I can't really pinpoint anything I dislike about it. Been using this for more than a year now and I still haven't figured out how to use all the features it has to offer.

“Google maps shows routes

Pros

I can easily drop pins on properties and the lead quality is solid. Setting up appointments is simple and having Google Maps integration for routing makes my day so much smoother.

Cons

I never really touch the leaderboards or stats sections and they just sit there unused for me.

“Afraid of data breaches

Pros

The support team gets back to me quickly when I need help. Having everything consolidated in a single application makes my workflow much smoother.

Cons

The security concerns really bother me. Some features feel poorly designed and could expose our data. I'm constantly finding myself doing manual workarounds just to get basic functionality which is frustrating.

“Helpful for planning appointments

Pros

SalesHub feature with maps and routing capability is wonderful. Makes planning my daily appointment schedule so much easier before heading out.

Cons

Maps feature is my main problem, you have to zoom in way too much to actually read the street addresses which gets annoying when you're trying to locate properties quickly.

“Easy to log visits

Pros

Really simple to track door-to-door visits. You just click on the color-coded buttons to mark what happened at each house.

Cons

Sometimes when the service is running poorly, it takes a moment to load up. It's been logging appointments this week that I never actually scheduled, might be some kind of glitch though I don't think other users are experiencing this issue.

“Feels polished and modern

Pros

Impressed with how well-designed this software is as everything feels polished and professional. It's become an excellent tool for handling all my business writing needs.

Cons

Honestly can't think of anything negative to say. The team is doing an excellent job!

“Shows complete client details!

Pros

I really appreciate being able to track which clients we've contacted, who declined our services, completed inspections, signed contracts or simply aren't interested in solicitors. The contact marking system offers plenty of options that help me stay organized while keeping my team in the loop. It's easy to spot oversaturated areas versus territories that need more attention. Our profit margins have definitely improved since implementing this tool.

Cons

The only problem I've run into is syncing issues between different operating systems. When I'm using my iPad, I can see certain activity areas and tags but when I switch to my Android phone, those same tags don't show up even though my filter settings are identical on both devices.

“Constant bugs and crashes

Pros

no pros literally!!

Cons

The bugs and crashes are relentless and it's incredibly frustrating. When I'm traveling internationally, accessing it becomes nearly impossible even with a VPN and there's zero support to help resolve these issues.