Shinebox

Shinebox

1 Review(s)

Overview

Shinebox is a web-based field service management platform for small and medium businesses, offering tools for dispatch, work orders, scheduling, and financial tracking. While some reviewers find certain tasks complex, many highlight its intuitive navigation, helpful customer support, and effective route optimization for daily operations.

Overall Rating

Based on 1 users reviews

5

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

Shinebox Specifications

Work Order Management

Scheduling And Dispatching

Customer Management

Invoicing And Billing

View All Specifications

What Is Shinebox?

Shinebox is a web-based field service management solution designed for small and medium-sized businesses to coordinate daily operations. It enables efficient dispatching and scheduling so teams can handle changing workloads without delays. Work order tracking centralizes job details, reducing miscommunication between office and field staff. Built-in invoicing tools link completed tasks to billing, helping businesses shorten payment cycles and maintain accurate financial records.

Shinebox Pricing

Shinebox price starts at $49/user/month. Request a <b><a id="price" type="button btn-lg" data-backdrop="static" onclick="loadPricePopup(48)" data-keyboard="false" data-toggle="modal" data-target="#modal-quicksignup">Get Pricing</a></b>personalized Shinebox pricing quote for your business today.

Disclaimer: The pricing has been sourced from third-party websites and is subject to change.

Shinebox Integrations

The vendor has not publicly listed any third-party integrations. Book the <b><a id="demo" type="button btn-lg" data-backdrop="static" onclick="loadDemoPopup(48)" data-keyboard="false" data-toggle="modal" data-target="#modal-quicksignup2">Watch Demo</a></b>Shinebox demo to learn more about its integration arrangements.

Who Is Shinebox For?

Shinebox software is ideal for a wide range of industries and sectors, which may include:

  • Field service
  • Maintenance services
  • Transportation
  • Utilities
  • Facilities management
  • HVAC and plumbing
  • Local government

Is Shinebox Right For You?

Shinebox is well-suited for small and medium-sized businesses that need to manage dispatching, scheduling, and work orders from a single web-based platform. Its built-in invoicing connects completed jobs to billing, helping reduce delays in payment. Route optimization stands out for improving daily efficiency, while responsive support ensures smooth onboarding.

Still doubtful if Shinebox is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

Shinebox Features

Shinebox features centralized control over district information, personnel records, and facility details in one secure platform. Administrators manage staff, students, and drivers with role-based permissions, reducing duplication, ensuring data consistency, and streamlining oversight across multiple locations.

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The platform automates student assignments to bus stops based on configurable distance settings. Address search and mapping tools help identify optimal routes and school zones. This precision improves routing efficiency, reduces travel time, and ensures equitable transportation access for all enrolled students.

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Integrated mapping functions provide route planning, turn-by-turn directions, and real-time drag-and-drop adjustments. Live traffic and weather layers support on-the-fly changes during disruptions. These capabilities help transportation teams keep buses on schedule while responding quickly to changing road or weather conditions.

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With GPS integration via FollowMee, Shinebox tracks buses in real time, offering location updates and route adherence insights. Fleet inventory management ensures vehicles are accounted for and maintained. These tools enhance safety, accountability, and operational awareness during daily runs or special events.

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Comprehensive reports cover bus stops, boundaries, routes, and performance metrics. Dashboards display graphs on student counts, route assignments, and stop utilization. This data-driven visibility supports informed planning, highlights inefficiencies, and helps districts forecast transportation needs with greater accuracy.

See How It Works

Pros And Cons of Shinebox

Pros

  • Quick setup with immediate system use

  • Responsive and helpful customer support

  • Easy data upload from Excel files

Cons

  • Limited to school transportation use

  • Few public integration options available

Shinebox Reviews

Total 1 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

CE

Chris E.

Small Business, 1-10 employees

Less than 6 months

5.0
May 2014

Very happy with it!

Pros

Lake Local has been working with Masonlane for 5 years and we could not be happier with the results and savings. This year with their support, we revamped and rerouted all our bus routes smoothly and without issues. They provide excellent service at very affordable rates and we saw ROI within just a few months. Plus we really value Masonlane's commitment and the extra effort they put into customizing the program to fit our needs.

Cons

Nothing to share from our side when it comes to cons.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

Shinebox doesn’t offer a dedicated mobile app.

Field service and maintenance teams, transportation operations, facilities, utilities, and related service contractors.

Pricing starts at $49/user/month. For a custom Shinebox cost, contact us.

The vendor does not publicly disclose any third-party integrations.

Shinebox is available in English.

Shinebox offers support via email and phone.

No, Shinebox does not offer an API.