Last Updated
Overview
Tesseract software provides comprehensive field service management, aiding businesses in streamlining operations and boosting profitability. Even though Tesseract integrations may need technical assistance, its extensive features and proven ability to reduce costs justify the investment. Overall, Tesseract's strategic benefits make it a compelling choice for optimizing field service delivery.
Overall Rating
Based on 8 users reviews
4.1
Rating Distribution
Positive
63%
Neutral
38%
Negative
0%
Starting Price
Custom
Tesseract Specifications
Work Order Management
Scheduling & Dispatching
Mobile Access
Customer Management
What Is Tesseract?
Tesseract software is a cloud-based, comprehensive field service management solution designed to unify all aspects of service operations. It helps businesses manage equipment maintenance, from job scheduling to parts management, ensuring efficiency and cost control. By centralizing data and automating workflows, Tesseract software empowers organizations to improve response times and enhance service quality, addressing pain points for businesses of all sizes.
Tesseract Pricing
Tesseract Integrations
Who Is Tesseract For?
Tesseract is ideal for a wide range of businesses dealing with various equipment, including:
- Catering equipment
- EPoS maintenance
- Garage equipment
- HVAC service
- Heavy machinery
- Medical equipment
Is Tesseract Right For You?
If your business manages and maintains equipment, Tesseract software offers a robust, cloud-based solution to transform your operations. Tesseract features, from streamlined job management to accelerated invoicing, are designed to boost efficiency, reduce costs, and significantly increase profitability. With over 35 years of dedicated field service expertise, Tesseract is a trusted choice for future-proofing your service division.
Still doubtful if Tesseract is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Tesseract Features
This feature offers a powerful call control system for both planned and reactive service jobs. It improves response times by assigning the right engineer to the right task, increasing first-time fix rates and minimizing customer downtime. This boosts engineer productivity and enhances overall customer satisfaction.
This module provides total control over customer contracts and assets through an integrated database. It improves service quality, customer care, and profitability by centralizing data. This allows for identifying profitable contracts and frequently failing equipment, ensuring all work is properly charged.
Tesseract includes a multi-location inventory and stock control system. It manages parts from the warehouse to the engineer's van, ensuring availability at the right time and location. Accurate tracking records costs against jobs and significantly boosts first-time fix rates, reducing follow-up visits.
This flexible system manages the complete repair cycle, from item book-in to shipping. It expedites internal repair processes, synchronizing them with the system. It supports batch job creation and offers advanced replacements, minimizing customer downtime during lengthy repair periods.
This feature enables efficient quote preparation for contracts, jobs, and sales orders for new or existing customers. It aligns sales and service teams, simplifying and accelerating the quoting process. Accepted quotes automatically flow to other business areas, facilitating immediate scheduling and part shipping.