Totalmobile Reviews

“Strong visibility and insights”

Pros

This tool gives us clear visibility into the work being carried out and the data insights are really useful. They're also very responsive when it comes to customer feedback.

Cons

The auto-scheduling in this platform still has room for improvement and the reports can be slow to load.

“Responsive support”

Pros

Having a system that helps front-line staff deliver person-centred care to the right person at the right time has been really valuable. It also gives strong visibility of staff which makes it much easier to respond quickly and take a more flexible approach when needed.

Cons

Linking it with other systems can be difficult at times. And while the platform is configurable, it can sometimes feel a bit too open so having better tiered access controls would make a real difference.

“Modern design”

Pros

The interface feels very user-friendly and the overall look is modern and pleasant to work with. Customer support has also been excellent whenever needed.

Cons

It would be better if the capacity checker focused only on available white space when checking capacity. Having insights update in real time instead of being 24 hours behind would also make it more useful.

“reliable field force support”

Pros

Right from the start, it has been a really valuable and user-friendly tool for our organization. It helps us plan organize and track our field team effectively and it makes it easier to reach our goals quickly and accurately. On top of that, collecting payments has become much more convenient with it.

Cons

Overall it's a very helpful tool but adding billing and inventory management features would make it even more effective.