Last Updated
Overview
Totalmobile delivers comprehensive field service management, seamlessly integrating job scheduling, asset tracking, and dynamic resource allocation. While the initial setup may require extensive backend configuration, its mobile-first approach significantly enhances workforce productivity. Ultimately, its advanced data analytics and real-time visibility make it an effective solution for streamlining complex service operations.
Totalmobile Specifications
- Work Order Management
- Scheduling & Dispatching
- Mobile Access
- Customer Management
What Is Totalmobile?
Totalmobile is a Field Service Management (FSM) platform that helps organizations optimize their mobile workforce and service delivery. The software supports dynamic scheduling and workforce rostering, which enables businesses to efficiently match technician skills with job demands in real-time. By leveraging its mobile enablement tools, large-scale service providers can address specific pain points, such as excessive travel time and poor communication. Ultimately, Totalmobile improves first-time fix rates and reduces operational costs for complex service teams.
Totalmobile Pricing
The estimated Totalmobile cost falls between $80–$150/user/month, as per the industry benchmarks for similar FSM solutions. This price range is intended for general budgeting purposes.
Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
Totalmobile Integrations
Who Is Totalmobile For?
Totalmobile is ideal for a range of industries, including:
- Health and social care
- Telecommunications
- Utilities and infrastructure
- Housing associations
- Commercial field services
- Facilities management
Is Totalmobile Right For You?
Totalmobile is an ideal fit for enterprise-level organizations operating in highly regulated sectors like utilities and local government. Its standout capability is its robust mobile-first enablement, ensuring field workers have offline access to critical data. Backed by ISO 27001 security compliance and proven scalability, the software supports large-scale operations for top clients such as Allianz and the City of York Council. With its focus on capacity optimization and operational excellence, Totalmobile presents a highly secure and adaptable investment for modern service providers.
Still not sure about Totalmobile? Contact our support team at (661) 384-7070 for further guidance.
Totalmobile Features
Job Management
The software provides real-time visibility into field operations, enabling planners to track jobs and technician availability instantly. Users can manage resources dynamically, adjusting day-of-service workloads efficiently while ensuring seamless project updates and smoother daily operations for the entire team.
Asset Management
This feature allows organizations to track all equipment, maintenance history, and asset conditions comprehensively. It supports proactive decision-making, helping service managers avoid unexpected failures, adhere to service level agreements (SLA), and maintain consistent service quality across various client portfolios.
Dynamic Scheduling
Totalmobile utilizes AI-powered scheduling and auto-optimization to match jobs with technicians based on skills, location, and availability. Planners can easily balance workloads and adapt to instant schedule adjustments for emergencies, ultimately reducing travel time and improving SLA performance.
Workforce Rostering
The software supports the design of compliant rosters that balance demand, workforce preferences, and coverage needs. This functionality ensures that staffing aligns perfectly with real-time operational requirements. Therefore, Totalmobile allows organizations to maintain peak efficiency without over- or under-staffing.
Field Service Intelligence
Totalmobile offers role-based dashboards that track key performance indicators, such as job duration and first-time fix rates. Service managers gain actionable insights into operational trends and bottlenecks, enabling continuous improvements and better resource allocation through unified service analytics.
Pros And Cons of Totalmobile
Pros
Streamlines mobile workforce operations efficiently
Enhances visibility with customizable dashboards
Enables offline access to job details
Cons
Requires significant initial configuration effort
Demands robust backend server infrastructure
Totalmobile Reviews
Total 4 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars75%
4
Stars25%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Anonymous
Not Specified, N/A employees
“Strong visibility and insights”
Pros
This tool gives us clear visibility into the work being carried out and the data insights are really useful. They're also very responsive when it comes to customer feedback.
Cons
The auto-scheduling in this platform still has room for improvement and the reports can be slow to load.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, N/A employees
“Modern design”
Pros
The interface feels very user-friendly and the overall look is modern and pleasant to work with. Customer support has also been excellent whenever needed.
Cons
It would be better if the capacity checker focused only on available white space when checking capacity. Having insights update in real time instead of being 24 hours behind would also make it more useful.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
7
Anonymous
Not Specified, N/A employees
“Responsive support”
Pros
Having a system that helps front-line staff deliver person-centred care to the right person at the right time has been really valuable. It also gives strong visibility of staff which makes it much easier to respond quickly and take a more flexible approach when needed.
Cons
Linking it with other systems can be difficult at times. And while the platform is configurable, it can sometimes feel a bit too open so having better tiered access controls would make a real difference.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does Totalmobile offer an API?
Yes, Totalmobile offers an API.
What types of pricing plans does Totalmobile offer?
The estimated Totalmobile price falls between $80–$150/user/month, as per the industry benchmarks for similar FSM solutions. Request a personalized Totalmobile pricing quote for your business.
What language does Totalmobile support?
Totalmobile is primarily available in English.
Does Totalmobile have a mobile app?
Yes, Totalmobile offers a mobile app for both Android and iOS devices.
Who are the typical users of Totalmobile?
The typical users of Totalmobile features are from various industries, such as health and social care, telecommunications, utilities and infrastructure, housing associations, commercial field services, and facilities management.
What other apps does Totalmobile integrate with?
Totalmobile software integrates with Time Management Payroll platforms.
What level of support does Totalmobile offer?
Totalmobile provides support through an AI chat assistant, live chat, phone, support portal, product documentation, and general resources, such as webinars and e-books.