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Overview
Workheld provides field service software to optimize complex industrial processes and boost efficiency. While its specialized focus may be a drawback for non-industrial businesses, its robust feature set suit demanding environments. The platform's strength lies in its deep SAP integration capabilities, making it a compelling choice for large-scale industrial operations.
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Starting Price
Custom
WorkHeld Specifications
- Work Order Management
- Scheduling And Dispatching
- Mobile Access
- Real-time Notifications
What Is WorkHeld?
Workheld is a workforce management system for field services that digitizes the entire industrial workflow, from initial order creation to the final customer signature. It provides technicians with tools like digital checklists to ensure procedural quality and offers full offline functionality for uninterrupted work in remote locations. This approach streamlines documentation, improves real-time communication between the field and the office, and helps reduce operational costs.
WorkHeld Pricing
The software offers the following pricing plan:
- Basic: €42.00/month/user
Disclaimer: The pricing has been sourced from third-party websites and is subject to change.
WorkHeld Integrations
The platform integrates with several third-party applications and systems, including SAP and Azure.
Who Is WorkHeld For?
Workheld is ideal for a wide range of industries and sectors, including:
- Industrial production
- Customer service
- Assembly and commissioning
- Industrial maintenance
Is WorkHeld Right For You?
Workheld is engineered for large-scale industrial companies that require deep, reliable integration with existing enterprise systems like SAP. GDPR-compliant, its value is most apparent in complex production, assembly, and maintenance environments where process control and documentation are paramount. The platform's credibility is reinforced by industry recognition, including the 2022 "SustainableDigitalisation" award from ICT Austria and a 2024 award from ÖVIA.
Still doubtful if WorkHeld software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
WorkHeld Features
Drag And Drop Order Scheduling
WorkHeld features simplified resource allocation by allowing coordinators to visually plan and assign technicians, tools, and equipment to jobs. It provides a clear overview of team availability and helps optimize the entire order scheduling process for maximum efficiency and utilization.
Asset Management
The platform provides a complete lifecycle history for every piece of equipment, logging when, where, and what work was performed to create a detailed audit trail. This robust asset management is crucial for enabling predictive maintenance and ensuring compliance in complex industrial settings.
Digital Checklists
Users can create and deploy standardized checklists to guide technicians through complex tasks, ensuring procedural consistency and improving execution quality. These digital checklists are essential for maintaining high standards across all industrial processes and for accelerating subsequent documentation and reporting.
Offline Data Access And Reporting
Workheld enables technicians to access full job data, including asset details and documentation, without an internet connection. Reports enriched with photos, annotations, timesheets, and expense entries can be generated and digitally signed on-site, then seamlessly synced with the back office.
Pros And Cons of WorkHeld
Pros
Native integration with SAP systems
Comprehensive asset lifecycle tracking
Easy mobile access for field workers
Cons
It may be overly complex for SMBs
Offline use may depend on device performance
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Frequently Asked Questions
What types of WorkHeld price plans are available?
The software offers a Basic plan at €42.00/month/user. Contact us to request a personalized WorkHeld cost quote based on your institution's requirements.
Does WorkHeld offer an API?
Yes, WorkHeld offers an API.
Does WorkHeld have a mobile app?
Yes, WorkHeld offers a mobile app for both Android and iOS users.
What language does WorkHeld support?
The software supports English and German.
Who are the typical users of WorkHeld?
WorkHeld is ideal for industries and sectors such as industrial production, customer service, assembly and commissioning, and industrial maintenance.
What other apps does WorkHeld integrate with?
The platform integrates with various third-party applications and systems, including SAP and Azure.
What level of support does WorkHeld offer?
The platform provides support via phone, email, ticket submission, FAQs, demo, and a help center.