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Overview
Cartwheel empowers businesses to optimize delivery operations through AI-powered dispatch, hybrid fleet management, and real-time tracking for in-house and third-party drivers. While its high-volume enterprise focus may be complex for small startups, it streamlines last-mile logistics effectively. Overall, it is ideal for restaurants and couriers seeking increased delivery efficiency.
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Starting Price
Custom
Cartwheel Specifications
Vehicle Tracking (GPS)
Driver Management
Route Optimization
Reporting & Analytics
What Is Cartwheel?
Cartwheel provides a delivery management solution designed to bridge the gap between in-house fleets and third-party delivery services. By utilizing AI-powered auto-dispatch and hybrid delivery workflows, the software allows businesses to scale their delivery reach without sacrificing brand control. These tools help operators reduce delivery costs while maintaining high service standards, specifically addressing the pain points of driver shortages and high commission fees associated with traditional third-party apps.
Cartwheel Pricing
The vendor offers custom Cartwheel price plans, starting from $65.00. In addition to the base subscription costs, organizations should account for the following potential expenses:
- Implementation and Onboarding: $1,000–$5,000 for small to mid-sized fleets
- Driver App Setup and Training: $500–$3,000, depending on the number of drivers and the complexity of features such as barcode scanning, photo and signature capture, and ID verification
- Dispatcher and Communication Features (Chat, Masked Calls/SMS): $500–$5,000, depending on usage volume, message routing logic, and customer communication enablement
Disclaimer: The pricing has been sourced from third-party websites and is subject to change.
Cartwheel Integrations
The software supports integration with multiple systems and platforms, such as:
- Olo
- Toast
- ezCater
- ChowNow
- Uber Direct
Who Is Cartwheel For?
Cartwheel is ideal for a wide range of industries and sectors, including:
- Restaurants
- Catering
- Logistics
Is Cartwheel Right For You?
Cartwheel is a premier choice for established restaurant brands and courier companies that need to regain control over their delivery experience and costs. Its standout ‘Hybrid Delivery’ model allows for a unique blend of self-delivery and third-party support, which is a major advantage for businesses scaling across multiple locations.
Cartwheel has earned trust from major brands like Portillo's and P.F. Chang's. If you are looking to boost delivery revenue and streamline complex fleet operations, this platform offers the necessary enterprise-grade tools.
Still doubtful if Cartwheel is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Cartwheel Features
This feature enables businesses to balance in-house drivers with third-party delivery service providers seamlessly. Operators can prioritize their own staff for high-value orders while automatically routing overflow to external partners. This flexibility ensures that online ordering remains open even during peak demand or driver shortages.
The platform utilizes advanced algorithms to optimize route planning and driver assignments in real-time. By automating the dispatching process, businesses can increase delivery speed by up to 22% while reducing manual errors. This ensures the most efficient driver is always assigned to the right order for maximum productivity.
Cartwheel offers a customizable tracking interface that allows customers to monitor their orders from dispatch to doorstep. Businesses can incorporate their own branding, promo banners, and Google Reviews integration directly into the tracking page. This transparency reduces "where is my order" calls and enhances the overall customer post-purchase experience.
To ensure quality and security, the software provides comprehensive proof-of-delivery tools, including signature capture and photo verification. It also supports barcode and ID scanning, which is essential for alcohol delivery or high-value catering orders. These digital records provide a clear audit trail for both the business and the customer.
