Chevin Reviews

Pros

Reporting and pulling data is easy especially when the information entered is accurate. It is also a big advantage that we can make our own changes and adapt parts of the system ourselves, including redesigning certain areas to some extent.

Cons

Creating purchase order lines feels repetitive. There does not seem to be much reason to keep re-entering the top third of the page each time new lines are added.

Pros

It gives us a lot of flexibility to customize it the way we need and I appreciate that it's updated regularly so it keeps pace with current technologies.

Cons

One drawback is that more complex or advanced issues can take quite a while to get resolved.

Pros

Using the system is fairly easy and the interface stays consistent between it and the Technician App which makes it easier to work across both.

Cons

Some of the configuration settings feel a bit too technical. I'm hoping the new dashboard will be much more user-friendly. Many of our technicians also mention that the text size and overall layout in the Technician App could be improved.

Pros

Customer support has been exceptional, consistently professional, approachable and quick to respond. The platform also continues to improve, with regular updates that reflect customer feedback. It not only covers our business needs but goes beyond them.

Cons

Technician app still needs an urgent update especially since workshop teams are among the primary users.

Pros

The platform is simple to use and highly customizable, with a broad set of features that help align our workflows and improve overall efficiency.

Cons

I haven't come across anything to dislike about it.

Pros

This SaaS platform delivers a complete fleet management solution, giving customers a well-rounded way to handle their operations.

Cons

Large number of configuration options can be overwhelming and it leaves us unsure whether we're using the system in the most efficient way.

Pros

System adapts well to my organization's specific needs and the IT team has been very responsive whenever support is needed.

Cons

There have been a few internal issues but when it is coded properly, it handles my day-to-day needs exactly as expected.

Pros

Configurability has been a major advantage for us. I can make changes as needed without waiting for a code release to deliver enhancements or correct configuration issues. Because of that, I'm able to launch a new smart form in the middle of the week instead of holding everything until a late Friday night deployment window.

Cons

Interface still comes across as a database with a layer placed on top of it. Even if that reflects how it is built there's no real reason for it to feel that way to the user. The PAB submissions I've sent in would also make things much easier for system administrators if they were implemented.

Pros

Great tool and I think this platform feels like a modern answer to fleet management needs. One of its biggest strengths is how simple it is to handle different industry solutions in one place. It also integrates well with other systems and technologies and the implementation process is relatively easy.

Cons

As a management tool, it performs very well in the areas it is designed for. The only part that could use some improvement is customer support especially when you get stuck and need help since response times could be faster. Other than that there is really very little to complain about.

Pros

Software is user-friendly, customizable and fairly simple to implement. It brings all fleet data and day-to-day operations together in one place which makes our management much more convenient.

Cons

Getting familiar with every step takes quite a while even though the interface itself is well designed and easy to navigate.