ClickPost Reviews

Pros

The reporting capabilities, NDR management and allocation rules are the features I value most. They work really well and make the system very effective for managing these processes.

Cons

It would be even better if it also included inventory management features.

Pros

Getting started was incredibly easy thanks to the excellent onboarding and highly responsive customer support. The API integrates easily and with just one click, I can choose from multiple courier partners at the best available price, download the shipping label and track the shipment without any hassle.

Cons

I haven't come across any drawbacks so far. It has been the best software I've used for logistics management.

Pros

It gives me all the shipping-related information I need in one place which makes it much easier to keep track of deliveries and related details.

Cons

Pricing feels too expensive when order volume is low so it's harder to justify for smaller businesses or lighter shipping needs.

Pros

The reporting capabilities are excellent especially the NDR dashboard and the IVR features are also very strong.

Cons

This tool would be even better to have more options for visualizing the data.

Pros

Everything about it feels very easy and fast to use. It really helps shorten the time to market.

Cons

Can't think of any drawbacks off the top of my head.

Pros

Having all logistics partners brought together in one aggregator is the strongest part of this software and makes shipment management much more convenient.

Cons

Platform lacked the flexibility to add pre-shipping labels which made it harder for our brand to present a complete, end-to-end customer order journey.

Pros

Handling ecommerce logistics has become much easier with this software. We use the full product suite, including multi-carrier shipping, tracking, customer notifications and NDR management and it covers nearly every shipping-related challenge we deal with.

Cons

There's nothing significant to complain about. It already includes all the features we need.

Pros

Okay so in my opinion having all shipments visible in a single dashboard makes day-to-day tracking much more convenient. Adding or removing courier partners is simple, customer communication works easily and the platform has very little downtime.

Cons

Status update API does not provide real-time updates for every courier partner and the support experience is not very well aligned.

Pros

It works well across multiple communication channels, including WhatsApp, SMS and email which makes it very convenient to manage outreach in one place.

Cons

Shipment update webhooks can be unreliable at times, with some updates arriving late or not being received at all.