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Overview
ClickPost enhances e-commerce and retail logistics by centralizing shipment tracking, carrier allocation, and returns management for improved operational efficiency. While some advanced customization options are limited, its AI-driven automation and real-time tracking make it suitable for mid-market and enterprise teams managing complex delivery operations.
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Starting Price
Custom
ClickPost Specifications
Vehicle Tracking (GPS)
Route Optimization
Reporting & Analytics
Real-time Alerts
What Is ClickPost?
ClickPost is a logistics intelligence software designed for e-commerce and retail businesses. The platform centralizes multi-carrier integrations, shipment tracking, returns and exchanges, and AI-led carrier allocation. It automates post-purchase operations, enables real-time tracking and communications, and consolidates logistics workflows. Users can streamline order management, reduce manual dependencies, and gain insights into delivery performance, improving operational efficiency and enhancing the overall customer experience.
ClickPost Pricing
Disclaimer: The pricing has been sourced from third-party websites and is subject to change.
ClickPost Integrations
The software supports integration with multiple systems and platforms, such as:
- MSG91
- Netcore
- Plivo
- Kaleyra
- Gupshup
- AWS
Who Is ClickPost For?
ClickPost is ideal for a wide range of industries and sectors, including:
- E-commerce retailers and D2C brands
- Quick commerce and hyperlocal delivery platforms
- B2B shipping and bulk logistics operations
- Apparel, consumer goods, and FMCG companies
Is ClickPost Right For You?
ClickPost is right for businesses seeking a secure and scalable logistics intelligence platform trusted by over 450 global brands, including Walmart, Birkenstock, Decathlon, SUGAR Cosmetics, and Forever New. With enterprise-grade compliance standards like AICPA SOC, GDPR, ISO 27001, and ISO 27701, the software ensures reliable operations, robust data protection, and seamless integration across carriers, making it a strong fit for e-commerce, D2C, and B2B logistics operations.
Still doubtful if ClickPost software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
ClickPost Features
The software enables real-time shipment tracking across multiple carriers, providing end-to-end visibility for every order. Users can monitor delivery progress, receive proactive notifications, and streamline customer communication. This centralized tracking reduces manual follow-ups and enhances operational efficiency for logistics and e-commerce teams.
ClickPost provides accurate Estimated Delivery Dates (EDD) directly on product pages, improving transparency and customer satisfaction. The platform calculates delivery times based on carrier performance, pin codes, and historical data. Businesses can reduce inquiries, set realistic expectations, and enhance post-purchase experiences for every shopper.
The platform leverages AI-powered voice agents to autonomously confirm orders, handle delivery exceptions, and provide instant support. These agents integrate with existing logistics workflows, reducing operational burden, improving accuracy, and enhancing customer engagement by offering proactive assistance without requiring human intervention.
ClickPost’s AI Carrier Allocation analyzes shipment parameters, including SLA, cost, and transit times, to automatically select the optimal courier for each delivery. The software continuously learns from historical data to improve routing efficiency, minimize costs, and increase on-time delivery performance across all shipping operations.
The software automates Non-Delivery Report (NDR) workflows to manage failed deliveries effectively. Users can configure intelligent communication, rescheduling, and exception handling, ensuring higher delivery success rates. This feature improves customer satisfaction, reduces returns, and streamlines post-purchase logistics management across multiple carriers.
