ClickPost
Last Updated
Overview
ClickPost enhances e-commerce and retail logistics by centralizing shipment tracking, carrier allocation, and returns management for improved operational efficiency. While some advanced customization options are limited, its AI-driven automation and real-time tracking make it suitable for mid-market and enterprise teams managing complex delivery operations.
ClickPost Specifications
- Vehicle Tracking (GPS)
- Route Optimization
- Reporting & Analytics
- Real-time Alerts
What Is ClickPost?
ClickPost is a logistics intelligence software designed for e-commerce and retail businesses. The platform centralizes multi-carrier integrations, shipment tracking, returns and exchanges, and AI-led carrier allocation. It automates post-purchase operations, enables real-time tracking and communications, and consolidates logistics workflows. Users can streamline order management, reduce manual dependencies, and gain insights into delivery performance, improving operational efficiency and enhancing the overall customer experience.
ClickPost Pricing
Disclaimer: The pricing has been sourced from third-party websites and is subject to change.
ClickPost Integrations
The software supports integration with multiple systems and platforms, such as:
- MSG91
- Netcore
- Plivo
- Kaleyra
- Gupshup
- AWS
Who Is ClickPost For?
ClickPost is ideal for a wide range of industries and sectors, including:
- E-commerce retailers and D2C brands
- Quick commerce and hyperlocal delivery platforms
- B2B shipping and bulk logistics operations
- Apparel, consumer goods, and FMCG companies
Is ClickPost Right For You?
ClickPost is right for businesses seeking a secure and scalable logistics intelligence platform trusted by over 450 global brands, including Walmart, Birkenstock, Decathlon, SUGAR Cosmetics, and Forever New. With enterprise-grade compliance standards like AICPA SOC, GDPR, ISO 27001, and ISO 27701, the software ensures reliable operations, robust data protection, and seamless integration across carriers, making it a strong fit for e-commerce, D2C, and B2B logistics operations.
Still doubtful if ClickPost software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
ClickPost Features
Shipment Tracking
The software enables real-time shipment tracking across multiple carriers, providing end-to-end visibility for every order. Users can monitor delivery progress, receive proactive notifications, and streamline customer communication. This centralized tracking reduces manual follow-ups and enhances operational efficiency for logistics and e-commerce teams.
Delivery Estimates (EDD)
ClickPost provides accurate Estimated Delivery Dates (EDD) directly on product pages, improving transparency and customer satisfaction. The platform calculates delivery times based on carrier performance, pin codes, and historical data. Businesses can reduce inquiries, set realistic expectations, and enhance post-purchase experiences for every shopper.
AI Voice Agents
The platform leverages AI-powered voice agents to autonomously confirm orders, handle delivery exceptions, and provide instant support. These agents integrate with existing logistics workflows, reducing operational burden, improving accuracy, and enhancing customer engagement by offering proactive assistance without requiring human intervention.
AI Carrier Allocations
ClickPost’s AI Carrier Allocation analyzes shipment parameters, including SLA, cost, and transit times, to automatically select the optimal courier for each delivery. The software continuously learns from historical data to improve routing efficiency, minimize costs, and increase on-time delivery performance across all shipping operations.
NDR Journeys
The software automates Non-Delivery Report (NDR) workflows to manage failed deliveries effectively. Users can configure intelligent communication, rescheduling, and exception handling, ensuring higher delivery success rates. This feature improves customer satisfaction, reduces returns, and streamlines post-purchase logistics management across multiple carriers.
Pros And Cons of ClickPost
Pros
Offers ease of use with an intuitive interface
Supports centralized carrier management
Enables real-time shipment tracking
Cons
Dashboards and reports could be more comprehensive
Occasional errors during AWB generation
ClickPost Reviews
Total 29 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars52%
4
Stars45%
3
Stars3%
2
Stars0%
1
Stars0%
Share your experience
Automotive, N/A employees
More than a year
“Stable software performance”
Pros
The software has been very dependable and the support team has been excellent whenever needed. It runs flawlessly and has worked consistently well for us.
Cons
Adding new features took a significant amount of time and effort to develop.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Cosmetics, N/A employees
More than a year
“Approachable product team”
Pros
What matters most to me about this software is the people behind it. From the KAM to the Product VP and even the CEO, everyone is easy to reach and willing to engage. The team is consistently eager to improve the product's functionality so it keeps up with industry needs and emerging trends. They stay closely connected with clients especially those who are early adopters, to make sure the software evolves in the right direction.
Cons
Standard reports and dashboard could use some improvement. They would be more helpful with additional functions and at least a few more customization options.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Marketing and Advertising, N/A employees
Less than a year
“Time-saving status updates”
Pros
Real-time status updates and simple clicking make the system very convenient to use. It helps everyone save time.
Cons
At this point, I don't have anything specific to complain about. If I run into any issues later, I'll be sure to share them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Frequently Asked Questions
Does ClickPost offer an API?
Yes, ClickPost offers an API.
What language does ClickPost support?
ClickPost primarily supports English.
What types of pricing plans does ClickPost offer?
ClickPost price plans start at $300/month with customization options to cater to the needs of your business. Get a detailed ClickPost cost breakdown tailored to your specific requirements.
Who are the typical users of ClickPost?
ClickPost features are used by e-commerce retailers and D2C brands, quick commerce and hyperlocal delivery platforms, B2B shipping and bulk logistics operations, apparel, consumer goods, and FMCG companies.
What level of support does ClickPost offer?
ClickPost offers support through live chat and ticketing.
What other apps does ClickPost integrate with?
ClickPost with multiple platforms such as MSG91, Netcore, Plivo, Kaleyra, Gupshup, and AWS.
Does ClickPost have a mobile app?
No, ClickPost does not offer a dedicated mobile app.