Conduit Reviews
Total 50 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars90%
4
Stars10%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Logistics and Supply Chain, N/A employees
Less than 6 months
“Faster driver verification”
Pros
The way this system aligns the workflow is a big plus. It makes verifying drivers and handling pickup, check-in and check-out much more convenient.
Cons
One thing I would really like to see improved is the ability to view all available warehouse time slots before having to enter the full shipment details.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Warehousing, N/A employees
Less than a year
“Reliable setup support”
Pros
Getting this up and running was easy the layout is clean and easy to work with and the support team is always available whenever needed.
Cons
At this point, I haven't run into any issues. It does exactly what it promises.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Warehousing, N/A employees
Less than 6 months
“Simple access experience”
Pros
Perfect tool and for me using it feels very simple. It's stable, easy to understand and makes the overall experience clear and user-friendly.
Cons
From my perspective it would be even better with more business-specific personalization, such as mascot-related features or something that helps build team spirit.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Logistics and Supply Chain, N/A employees
Less than 6 months
“Easy management tools”
Pros
Managing it is easy and everything works exactly as it should.
Cons
I would like to see more emoji options available in the tags section.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Accounting, N/A employees
Less than a year
“Helpful daily workflow”
Pros
I like that it does a good job of making work easier and helping tasks feel more manageable.
Cons
The appointment scheduling feature could be better because there are not many time options available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Warehousing, N/A employees
Less than a year
“Smarter resource planning”
Pros
This software has made a noticeable difference in how we organize our schedule, helping us work more efficiently, cut down on errors and allocate resources much better.
Cons
For me only frustration is that frequent portal updates often arrive without any guided walkthroughs which creates confusion. It also makes it harder for users to adopt the new features.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Logistics and Supply Chain, N/A employees
Less than a year
“Excellent activity tracking”
Pros
Appointment history is very detailed so you can clearly see each step of the process for every booking. It shows who requested it, who created the appointment, who rescheduled it, when changes were made and other useful activity details.
Cons
One limitation is that the "facility rescheduled" confirmation option cannot be overridden. Because of that the scheduler does not receive the rescheduled email from the system and we have to cancel the appointment and create a new one on our side so it is properly set up and the driver can check in upon arrival.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Logistics and Supply Chain, N/A employees
Less than 6 months
“Effective yard management”
Pros
After using several yard management tools over the years, this one has turned out to be the best option for us. It's very user-friendly and offers a lot of flexibility.
Cons
It's also flexible and easy for drivers, carriers and brokers to work with.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Warehousing, N/A employees
Less than a year
“Comprehensive reporting”
Pros
It captures all the information we need in a format that is clear, easy to read and simple to understand.
Cons
Everything has been working well for us and we do not have any complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Warehousing, N/A employees
Less than a year
“Detailed workflow visibility”
Pros
This tool provides a very detailed view for the tasks we use it for which has been really helpful in our day-to-day work.
Cons
Compared with the system we used before, this one involves quite a few more steps to complete the same processes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Warehousing, N/A employees
Less than 6 months
“Flexible responsive support”
Pros
Their team is consistently willing to collaborate with us and work around our needs.
Cons
Some parts of the product do not really serve a purpose for our use case.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Warehousing, N/A employees
Less than 6 months
“Anytime warehouse visibility”
Pros
Having all warehouse activity visible in one place has been a huge help for our team. We can check the status of inbound and outbound operations from anywhere at any time which makes it much easier to direct manpower, plan schedules properly and manage dock allocation efficiently.
Cons
One thing we would really like to see in the future is a dedicated iOS and Android app since everything would be much clearer and easier to read than using it through a mobile phone browser.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Logistics and Supply Chain, N/A employees
Less than a year
“Feature-rich support platform”
Pros
Using this product has been a really positive experience because it's easy to navigate. Even though it feels simple, it offers a wide range of features that give it an advantage over similar tools. I also really appreciate how responsive and helpful the support team has been.
Cons
I honestly can't think of any downsides at the moment.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Warehousing, N/A employees
Less than 6 months
“Clear load navigation”
Pros
The system is easy to read and understand for most users. Moving through it and making updates is fairly simple and each scheduled load appears to include all the information someone would typically need or want.
Cons
My only concern is that the platform is still new to me so I need a bit more time to learn it fully.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Warehousing, N/A employees
Less than 6 months
“Reliable loading visibility”
Pros
Being able to monitor which trucks are being loaded is very helpful. The system also gives an accurate view of the full loading timeline and it's convenient that details can be updated whenever a load is rescheduled or canceled.
Cons
One downside is the delay before information shows up in the reporting section. That lag slows me down when I need to run reports.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
7
Warehousing, N/A employees
Less than 6 months
“Centralized check-ins”
Pros
Keeping everything in one centralized place has made our check-in process much more efficient. The driver communication feature has also been a big advantage and has noticeably improved the quality of our overall check-in workflow.
Cons
No complaints. Whenever we've needed additional features the team has been very responsive and willing to work with us to make them happen.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Packaging and Containers, N/A employees
Less than a year
“Innovative support team”
Pros
One of the best parts of using this software has been the outstanding support team. The product also shows strong innovation and adapts very well to changing needs.
Cons
There is nothing I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Warehousing, N/A employees
Less than 6 months
“Faster document turnaround”
Pros
Clear and direct communication with the drivers has helped us shorten the time we spend waiting for documents.
Cons
Everything seems excellent to me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Warehousing, N/A employees
Less than 6 months
“Clear detailed reports”
Pros
The system is very easy to use and the reports include all the information I need.
Cons
At this point, I don't have anything I would suggest improving.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Retail, N/A employees
Less than 6 months
“Faster for appointments”
Pros
Its easy design has really helped us align our inbound and receiving processes. We've saved a lot of time when scheduling appointments and checking in drivers.
Cons
Great tool and there's very little to complain about. Whenever we've run into an issue or needed a feature, it has been addressed right away.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8