Conduit Reviews
Total 50 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars90%
4
Stars10%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Food & Beverages, N/A employees
Less than 6 months
“Organized workflow control”
Pros
It helps me keep everything organized and under control which makes managing my work much easier.
Cons
Everything works well for me and I honestly haven't come across anything I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Logistics and Supply Chain, N/A employees
Less than 6 months
“Valuable data insights”
Pros
Using it has been very easy and the data collection features are especially useful.
Cons
I'm still getting familiar with the program but at this point I haven't come across anything to dislike.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Logistics and Supply Chain, N/A employees
Less than 6 months
“Efficient management”
Pros
Managing warehouse dock operations has been very easy with this platform and it does a great job handling the work we need it to.
Cons
My experience with it has been wonderful from the start.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Logistics and Supply Chain, N/A employees
Less than 6 months
“Higher daily productivity”
Pros
Since I started using it, my workday has felt much more productive and I can get through tasks without much effort.
Cons
It has fully addressed my needs and concerns so I have not run into any issues worth mentioning.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Logistics and Supply Chain, N/A employees
Less than 6 months
“Organized team workflow”
Pros
Keeping up with our daily workflow is much easier with this tool. It has helped us stay organized as a team while making sure our information remains current.
Cons
This tool has been an excellent option for us and I honestly haven't run into any issues with it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Warehousing, N/A employees
Less than 6 months
“Automated scheduling relief”
Pros
Dock appointments take much less manual work now. We rarely lose time dealing with emails, voicemails or rescheduling requests since the platform gives us an automated scheduling process that makes everything more efficient.
Cons
Perfect tool and there is very little for me to complain about because whenever concerns or issues have come up the team has been responsive and willing to address them. Reaching out to support by email has led to meaningful improvements. One good example is when they added the option to send pictures through the driver chat which we needed in order to share a map of our facility.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Warehousing, N/A employees
Less than 6 months
“Desktop workflow efficiency”
Pros
A lot of my time is saved by this platform and I appreciate how simple it is to work with.
Cons
There still isn't a mobile app and having phone access would be really helpful.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Logistics and Supply Chain, N/A employees
Less than a year
“Simple daily usability”
Pros
For me the main benefit has been how little effort it takes to learn and use.
Cons
Honestly have no complaints about using it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Retail, N/A employees
Less than 6 months
“Flexible setup support”
Pros
What I appreciate most is how open the team is to customer feedback and how willing they are to work with us on improving the platform. Team has been exceptional to work with and has gone beyond what I expected. The platform is also very user-friendly and lets us customize settings for each location.
Cons
The check-in alert for arriving drivers is very loud and definitely gets your attention. It would be even better if facility admins could choose their own tone or notification sound.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Warehousing, N/A employees
Less than 6 months
“Clear vendor scheduling”
Pros
Vendors can manage their own scheduling while also seeing the time slots we have available which has been a big help. The dock schedule gives us useful information at a glance and the support team is always available when we need something updated or changed.
Cons
One thing that could be improved is how rescheduled appointments are displayed. When a vendor changes an appointment, it disappears from the original day and it would be better if that original slot still showed that the appointment had been rescheduled.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10