Conduit

Conduit Reviews

Total 50 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

90%

4

Stars

10%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

IG
Ivan G.

Food & Beverages, N/A employees

Less than 6 months

5.0

“Organized workflow control”

Pros

It helps me keep everything organized and under control which makes managing my work much easier.

Cons

Everything works well for me and I honestly haven't come across anything I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

AJ
Anthony J.

Logistics and Supply Chain, N/A employees

Less than 6 months

5.0

“Valuable data insights”

Pros

Using it has been very easy and the data collection features are especially useful.

Cons

I'm still getting familiar with the program but at this point I haven't come across anything to dislike.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

KD
Khristopher D.

Logistics and Supply Chain, N/A employees

Less than 6 months

5.0

“Efficient management”

Pros

Managing warehouse dock operations has been very easy with this platform and it does a great job handling the work we need it to.

Cons

My experience with it has been wonderful from the start.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

SE
Saul E.

Logistics and Supply Chain, N/A employees

Less than 6 months

5.0

“Higher daily productivity”

Pros

Since I started using it, my workday has felt much more productive and I can get through tasks without much effort.

Cons

It has fully addressed my needs and concerns so I have not run into any issues worth mentioning.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KH
Kelly H.

Logistics and Supply Chain, N/A employees

Less than 6 months

5.0

“Organized team workflow”

Pros

Keeping up with our daily workflow is much easier with this tool. It has helped us stay organized as a team while making sure our information remains current.

Cons

This tool has been an excellent option for us and I honestly haven't run into any issues with it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

BC
Ben C.

Warehousing, N/A employees

Less than 6 months

5.0

“Automated scheduling relief”

Pros

Dock appointments take much less manual work now. We rarely lose time dealing with emails, voicemails or rescheduling requests since the platform gives us an automated scheduling process that makes everything more efficient.

Cons

Perfect tool and there is very little for me to complain about because whenever concerns or issues have come up the team has been responsive and willing to address them. Reaching out to support by email has led to meaningful improvements. One good example is when they added the option to send pictures through the driver chat which we needed in order to share a map of our facility.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

RC
Rafael C.

Warehousing, N/A employees

Less than 6 months

4.0

“Desktop workflow efficiency”

Pros

A lot of my time is saved by this platform and I appreciate how simple it is to work with.

Cons

There still isn't a mobile app and having phone access would be really helpful.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

AP
Anna P.

Logistics and Supply Chain, N/A employees

Less than a year

5.0

“Simple daily usability”

Pros

For me the main benefit has been how little effort it takes to learn and use.

Cons

Honestly have no complaints about using it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

JK
Jeffery K.

Retail, N/A employees

Less than 6 months

5.0

“Flexible setup support”

Pros

What I appreciate most is how open the team is to customer feedback and how willing they are to work with us on improving the platform. Team has been exceptional to work with and has gone beyond what I expected. The platform is also very user-friendly and lets us customize settings for each location.

Cons

The check-in alert for arriving drivers is very loud and definitely gets your attention. It would be even better if facility admins could choose their own tone or notification sound.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

DD
Diana D.

Warehousing, N/A employees

Less than 6 months

5.0

“Clear vendor scheduling”

Pros

Vendors can manage their own scheduling while also seeing the time slots we have available which has been a big help. The dock schedule gives us useful information at a glance and the support team is always available when we need something updated or changed.

Cons

One thing that could be improved is how rescheduled appointments are displayed. When a vendor changes an appointment, it disappears from the original day and it would be better if that original slot still showed that the appointment had been rescheduled.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10