Conduit Reviews

Pros

Long driver check-in lines are no longer an issue with this software. The whole check-in process runs much more efficiently and having all the information stored makes it easy to go back and reference when needed.

Cons

At this point, I honestly can't think of anything I dislike about it. It has delivered exactly what it was supposed to do.

Pros

It feels very natural and easy to use. It has been excellent for my work because whenever I need something, I can quickly search for it and find it without any trouble. It also makes it very simple to organize upload and download times efficiently even without having to set priorities around my specific needs.

Cons

I honestly have not run into any issues since everything is so simple and easy to handle and it gives me plenty of advantages that help me do my job well.

Pros

Feasible to use because the interface is simple to navigate. It was easy to learn quickly and the traceability features are especially valuable. The reporting tools are also very powerful and have been a big advantage.

Cons

Response times from customer support have been a bit slow at times and the iOS experience still has room for improvement.

Pros

Having both outbound and inbound shipment schedules in one place makes it much easier to sort through and review everything quickly. The platform also includes a very strong set of metrics and tools that help me deliver better customer support for every shipment I manage.

Cons

There is a bit of a learning curve at the beginning and it can feel overwhelming at first. That said, after a few days of using it, I was able to get comfortable with how it works.

Pros

Upgraded technology has made communication between employees and drivers much more frequent and convenient. It also improves check-ins and helps keep our employees safe especially with the text messages drivers receive telling them when it's okay to pull out.

Cons

The check-in process could be a bit more forgiving at times. Some drivers miss the first three-letter word but still enter all the numbers and because of that they aren't able to complete their check-in.

Pros

The platform is very accessible and simple to use. It has been an especially helpful visual tool for me when navigating appointments across different facilities.

Cons

Managing permissions, whether granting or removing them, can be a bit tough and takes more time than it should. That said, it is not a major issue.

Pros

One of the best parts of using this software has been the customer support team, they respond quickly, are genuinely friendly and always helpful. It has made appointment scheduling much simpler and far less stressful than other tools I have used in the past. I also really appreciate how much it can be customized to fit the specific needs of a company.

Cons

Even after using it for several months, I have not run into many real drawbacks. The only limitation that comes to mind is that if you manage multiple facilities, you can only view one facility at a time.

Pros

Navigating the system feels very easy and I really appreciate that all communication can happen in one place. Drivers can chat directly through it and it automatically sends emails to everyone tied to the appointment with check-in and check-out times, rejected loads and other updates. It also cuts out the need for drivers to gather in the shipping office or get out of their trucks during bad weather.

Cons

Search feature has a minor glitch where the appointment I'm looking for does not always appear or it shows up briefly and then disappears, replaced by a list of other appointments.

Pros

Getting up to speed with this system was incredibly simple. It's very simple, everything is laid out in a easy way and it has been the easiest platform I've had to learn in all my time working in supply chain. Even with how easy it is to understand the system still offers a lot of depth. We're able to make use of many different data points and valuable information through it.

Cons

A few configuration options still aren't available for us to manage directly so we have to rely on the IT admins to make those changes. The biggest example is being able to switch the facility on an appointment instead of recreating the entire appointment from scratch. That functionality is excellent but I do wish we could enable or manage it ourselves without having to contact IT. Other than that the system has been excellent and we really don't have any meaningful complaints.

Pros

Scheduling appointments is very easy and convenient and it also makes communication with drivers much easier.

Cons

Feature I don't like is that drivers can check in for appointments even when they are not actually at our facility.

Pros

Traffic in our shipping and receiving office has gone down noticeably since we started using it. Drivers no longer need to stand around waiting because they can stay in their trucks until a dock door is assigned.

Cons

System lets the same PO# be scheduled more than once. Aside from that, I really have not run into anything else to dislike.

Pros

Using it has been easy from the start and getting the team trained on it was incredibly simple. The IT team behind it is also fantastic and very supportive.

Cons

I honestly do not have any complaints about it. Everything performs exactly as advertised and no one on our team or outside the organization has raised a single issue.

Pros

Compared with other scheduling tools that provide the same features the pricing here is much better. That made the decision to move over from our previous platform an easy one.

Cons

There really hasn't been anything negative to mention. The self check-in option for drivers is a nice touch and when onboarding a new client, we can send them a link instead of going back and forth over email about appointments which also gives us visibility into the incoming commodity.

Pros

The biggest advantage for me has been how simple it is to use especially for appointment scheduling. We get far fewer calls from carriers asking to set appointments now since they're able to handle the scheduling themselves through the system.

Cons

Hardest part was working through the early limitations around data imports and reporting when dealing with large custom datasets.

Pros

Keeping carriers and customers updated in real time makes a big difference. The platform is easy to use and tracking shipments is simple and efficient.

Cons

One inconvenience is that the auto-filled fields tend to update every field instead of only the one being edited. It also requires clicking out of an appointment before you can move on to the next one.

Pros

Using it has made my work much easier because it's very simple to use. It helps a lot by reducing how much I have to directly handle customer communication especially since many drivers do not speak English.

Cons

Honestly, I do not have many complaints. It has been very helpful with customer interactions and the system is easy to use.

Pros

Booking dock appointments has become much simpler for our carrier partners especially when they need to drop off or pick up inventory at our warehouses. The platform has also given us stronger reporting and valuable new insights, thanks to the quality of its data and the integrations it supports with our existing systems.

Cons

This is not entirely a shortcoming of the product itself but in a logistics business like ours there are quite a few nuanced edge cases that the system is not designed to handle out of the box. They do not come up often and we can usually work around them with a few process hacks and some user training.

Pros

This system has been amazing for our team especially when it comes to handling driver check-in and check-out. It has made the entire process much easier for us and I genuinely enjoy using it.

Cons

We haven't run into any problems with it. The site keeps everything easy and the drivers have adjusted to using it without any trouble.

Pros

Keeping appointments for our facility organized has been much easier with this system. It helps me schedule everything efficiently and also lets me manage driver check-ins, check-outs and pending arrivals without confusion.

Cons

No complaints. I enjoy using the system and it has noticeably improved over the past year with the upgraded features.

Pros

Managing daily work with this app has been incredibly simple. It makes it easy to connect and communicate with drivers, keep track of appointments and stay organized without the risk of overbooking.

Cons

Nothing to complain about. The app is very user-friendly and makes work much easier when it comes to management and staying organized.