Agatha Drumond Ferreira S.
Environmental Services, 101-500 employees
less than 6 months
“Powerful maintenance dashboards”
Pros
There are many possibilities and dashboards that can be used within the system to facilitate maintenance.
Cons
It does not have KM tracking within the work order making it difficult for me to study the replacement intervals of parts and their applications within the equipment.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Paulo Victor F.
Financial Services, 500+ employees
Less than a year
“manages multiple areas of maintenance”
Pros
The system is very versatile and controls various aspects of maintenance, not just work orders but also requests, SLA management and document management. It also manages inventory.
Cons
Because it has so many functions it's very complex. Without formal training it's basically impossible to use.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Jose Antonio Alcantara A.
Management Consulting, 101-500 employees
More than a year
“Employee scheduling keeps personnel track”
Pros
The inventory item registration, employee schedule registration and dashboard creation are essential for managing maintenance, personnel and spare parts so it is very complete.
Cons
Sometimes I need guidance or I run into things that are already defined in the SQLs which only a few users can access.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Phablo C.
Furniture, 500+ employees
less than 6 months
“Offers useful insights”
Pros
It makes data analysis easy which makes a big difference for simple, effective maintenance management.
Cons
Usability is a problem for me and the mobile system is difficult because it's heavy and crashes a lot. The desktop version however works perfectly.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Lucas L.
Chemicals, 101-500 employees
less than 6 months
“accessible and easy to use”
Pros
They offer various tools that allow the user to operate the way they want. Very accessible and easy to use.
Cons
My team has reported difficulty using Engeman through the tablet saying that it did not load the data and that when it did, it did not pull in all the information.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Tania das Gracas G.
Automotive, 500+ employees
less than 6 months
“Extensive resources”
Pros
I appreciate that there are many excellent resources for maintenance management. Also their team is spectacular.
Cons
The only problem I think is them not providing a step-by-step training manual. There is a lot of information, many registrations and many controls in this software. A manual would help.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Joao L.
Higher Education, 101-500 employees
Free Trial
“simple system with a good registration structure”
Pros
The system is simple with a good registration structure. It lets me control work orders, monitor equipment and improve maintenance planning in a practical, clear way. What I liked most about Engeman is that it is an organized, clean and well-structured system for users.
Cons
Not one bad thing to mention.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Wallace L.
Commercial Real Estate, 101-500 employees
less than 6 months
“Easy-to-learn tools”
Pros
It's easy to find the functions needed for daily work. I even started using it without any prior training.
Cons
The configurations are quite detailed which could confuse someone who's just starting out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Dartielle C.
Hospitality, 101-500 employees
More than a year
“customizable setup adapts to any workflow”
Pros
I have the freedom to shape the system to fit my needs and choices. I can monitor the numbers and catch possible failures in the company's maintenance.
Cons
Because it's a relatively heavy system sometimes our connection takes a while to stabilize. IT can fix it though and then everything's fine.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Rafael Alexsander C.
Environmental Services, 101-500 employees
More than a year
“web and mobile access to the same toolset”
Pros
Engeman stands out for its simple interface and wide variety of features which can be accessed conveniently in both the web and mobile versions. That way maintenance management is optimized well.
Cons
Although the training provided was high quality the absence of a detailed Engeman manual is a significant limitation. The complexity of some features and the platform's continuous evolution require comprehensive support material so users can get the most out of all its tools.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
7
Marcelo X.
Automotive, 500+ employees
More than a year
“Covers multiple areas”
Pros
It's easy to use and the software covers various areas of maintenance.
Cons
If I could change something I'd remove some of the reports. I don't see the point of having them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Isis M.
Electrical/ Electronic Manufacturing, 101-500 employees
Less than a year
“has all the essential maintenance resources”
Pros
I like its excellent usability, customization options and has all the essential resources it offers for maintenance management.
Cons
I'd say it needs more integrations with automation.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Orestes Ricardo E.
Food & Beverages, 500+ employees
More than a year
“doesn't come with standard nomenclature”
Pros
My experience is with Engeman Cloud was okay. It's easy to use.
Cons
It is very fragmented. It should come with standards for nomenclature, abbreviations and applications. All reports should be downloadable as spreadsheets with the fields and orders selected according to the needs and purpose of the report without having to request the creation of predefined templates and sometimes one type of spreadsheet is generated and sometimes another.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
5
Joao N.
Mechanical or Industrial Engineering, 101-500 employees
More than a year
“Unreliable offline mode”
Pros
I appreciate the ability to customize with the full software subscription and the quick support response.
Cons
We saw failures in integration between the mobile and desktop software and also failures in offline mode. Its a counterproductive tool that requires constant training to retain the platform's functionality. I also think the implementation costs were far too high.
Rating Distribution
Ease of use
5
Value for money
3
Customer Support
5
Functionality
5
Samuel M.
Food & Beverages, 500+ employees
More than a year
“Good for maintenance planning”
Pros
It is a very easy-to-use platform with the necessary and important fields for good maintenance planning. When we have questions support promptly assists and looks for the best possible solution.
Cons
The Mobile version makes the process somewhat slow because it depends on importing and exporting between the cloud and mobile.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
everton p.
Building Materials, 500+ employees
More than a year
“efficient asset control across the factory”
Pros
Engeman is a system with good complexity and various management functions, providing efficiency in the management and control of assets across the factory.
Cons
Some features make it overly procedural so many steps to go through to get something done.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Luiz V.
Machinery, 500+ employees
Less than a year
“Feature-rich platform”
Pros
The number of functions the software provides to users is good.
Cons
The lack of customization in reports frustrates me. I would like the administrator to have more autonomy.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Luiz C.
Mining & Metals, 500+ employees
More than a year
“Weak documentation”
Pros
It provides objective information and data.
Cons
I find it very vague and difficult to locate the information I'm looking for.
Rating Distribution
Ease of use
3
Value for money
7
Customer Support
7
Functionality
5
Paulo B.
Mining & Metals, 101-500 employees
Less than a year
“cuts down on printed paper usage”
Pros
There's a variety of ways for users to build application records either by equipment or in blocks which helps us save on printed paper.
Cons
Nothing to say about negative it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Joao Victor A.
Oil & Energy, 500+ employees
less than 6 months
“reliable control for work orders”
Pros
I like the dynamics of accessing and controlling information when creating, closing and managing work orders. It also significantly helps the maintenance planning and control department.
Cons
Because the system is online it has limitations depending on the availability of an internet connection and because of this it can present some significant problems in certain cases.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
