
FarEye Reviews
Total 30 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars87%
4
Stars13%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Podipireddy Neelima D.
Mid Market, 51-100 employees
“offers wide range of features!
Pros
Found it really simple to implement and use. The customer support is outstanding for last mile delivery solutions and there's an impressive range of features available for users.
Cons
Resolution times could definitely be faster from the support team.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
sandeep s.
Enterprise, 500+ employees
“Gives complete visibility
Pros
The server tracking for our vehicles has been excellent. Really helpful for getting better visibility on everything.
Cons
Sometimes I run into problems when trying to check the history. There have been some recent changes that are causing issues.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Vijaykumar S.
Enterprise, 500+ employees
“clean interface
Pros
The interface is really well organized and makes managing deliveries simple. We rely on this tool constantly for our shipping operations and it handles everything smoothly.
Cons
The platform can be really slow at times which causes some headaches for our daily operations
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
samrat g.
Enterprise, 500+ employees
“Easy to use tracking portal
Pros
Application and tracking portal is really simple, which helps our executives deliver materials without any issues.
Cons
There's some lag when closing alerts though the tech team sorts it out once we contact them.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Atul S.
Enterprise, 500+ employees
“Happy with it!
Pros
The last mile functionality works really well and I'm completely satisfied with it.
Cons
I occasionally run into problems when they roll out new interface updates or add features
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Ankita S.
Enterprise, 500+ employees
“excellent experience with support team
Pros
Their customer service team is very knowledgeable and they're always there when you need assistance
Cons
Support team is always there when I run into problems so I don't really have any major complaints about this platform
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Mid Market, 51-100 employees
“Great ease of use
Pros
What I love most is how userfriendly it is and the tracking page works really well for monitoring everything.
Cons
The courier status flow has some problems that need fixing.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Chandan t.
Enterprise, 500+ employees
“Solid tracking system
Pros
The platform they've built for tracking deliveries is really solid. It's been super helpful for keeping tabs on vehicle locations and status updates.
Cons
I've been running into some login troubles lately with the recent updates.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Krishna Kant R.
Enterprise, 500+ employees
“tracking made easier :)
Pros
The last-mile delivery feature is really simple to set up and I find myself using it regularly. It makes tracking products much easier than before.
Cons
The only downside is they need to fix some recurring problems that keep popping up.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Kshitij G.
Enterprise, 500+ employees
“Customizable tool
Pros
Really appreciate how customizable this software is. You can tailor the features to match exactly what your business needs.
Cons
Interface could definitely be simpler. Our delivery drivers sometimes struggle with navigation since they're working in the field and need something more simple to use.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8