Total 30 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

73%

4

Stars

27%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

CG
Claudio G.

Printing, 101-500 employees

Less than 6 months

5.0

Easy, steady and can be changed

Pros

Inventory360 is highly interactive and easy to operate, offering powerful search functionality, delivering stable performance during use and providing the flexibility to be tailored through individual parameterization.

Cons

I have not faced anything problematic with Inventory360 so far and it continues to consistently meet the expectations that our team has set for it.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

8

SS
Sebastian S.

Mechanical or Industrial Engineering, 500+ employees

Less than a year

5.0

love contract, licensing and cost-center tools

Pros

I love the contract and licensing capabilities together with the cost-center management and I also find that compiling and importing inventory data is very easy, although ongoing data maintenance remains essential.

Cons

In my experience, the reporting exports are too limited. I would really like the ability to create a separate report for each cost center.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

JB
Jonas B.

Wholesale, 51-100 employees

Less than a year

5.0

Low cost with many great features

Pros

It is highly effective and, most importantly, exceptionally cost-effective for overseeing all of our assets and additional needs, it bundles numerous extra capabilities, including Auto Discovery, fleet and contract management, comprehensive notification features and the customer support has been consistently outstanding.

Cons

There are a few areas that I don't find entirely interactive, yet with Consulting & Walk-In sessions I was able to master them very quickly and the documentation provides excellent on-the-spot guidance, beyond these minor usability quirks I honestly have nothing to criticize.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

DS
Dario S.

Warehousing, 51-100 employees

More than a year

5.0

Quick help & works very well

Pros

Customer support replies within minutes and always offers assistance when needed and I find that the software delivers more functionality than required and can be applied in a variety of ways while the connection to our printer and scanner has been flawless with no issues in nearly two years of use, the creation of assets proceeds smoothly without hiccups and overall the program remains interactively structured and easy to use.

Cons

For the most part I have no criticisms to raise because queries are answered promptly, although I occasionally struggle to locate items when using the filters , the search results can be a bit cumbersome but apart from that I consider everything to be excellent.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

FG
Florian G.

Information Technology and Services, 11-50 employees

Less than 6 months

5.0

Simple to start

Pros

Getting up and running with the software was easy and it offers a lot of capabilities and opportunities that we depend on every day to handle our company's routine business needs.

Cons

Because the tool's scope and functionality are quite extensive and interwoven, I needed some time to work through and fully understand all of the connections and relationships within it.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

KK
Kai K.

Sporting Goods, 101-500 employees

Less than a year

5.0

easy to run with great help

Pros

The user interface is easy and interactive, while administrative tasks are equally simple to manage and the support team responds quickly and helpfully with support tickets typically resolved within a 24-hour timeframe.

Cons

So far I have not observed any cons affecting our company, however because we do not use the mobile application in our workflows I am unable to provide any evaluation or comment regarding its performance or usability.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

FR
Franziska R.

Research, 500+ employees

More than a year

5.0

A true all-around view

Pros

The product's name was modest in its claims and indeed it delivers a comprehensive 360-degree perspective encompassing everything from individual items through contractual agreements to software licenses.

Cons

I cannot readily point to any aspects that I would strongly dislike because while the platform presents a broad assortment of features that initially require some acclimatization, that minor hurdle is largely offset by the exceptionally clear and comprehensive documentation which makes onboarding easy.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SS
Sebastian S.

Wholesale, 500+ employees

More than a year

5.0

Great tools and good help

Pros

I like that the subscription bundles multiple management services , for instance fleet management , into a single price and the documentation provided is solid and helpful.

Cons

However, in certain situations I find that the asset management module does not include every capability we require or would prefer to have , by which I mean some of the more desirable or "cool" features and those omissions can limit its usefulness for our needs.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

7

MS
Melanie S.

Management Consulting, 1-10 employees

Free Trial

4.0

Efficient tool overall

Pros

Given the option to try a 14-day trial, I found it's operation remarkably easy and the initial features like the dashboard are immediately useful, all of the relevant information is presented rapidly and a large amount of master data can be assessed with ease in practice.

Cons

During my initial test of it up to this point, I have been unable to identify any drawbacks and additional user reviews similarly offer a great deal of positive commentary.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

KH
Katrina H.

Consumer Goods, 51-100 employees

Less than 6 months

4.0

Good system but takes time to learn

Pros

It aligns our entire inventory workflow from beginning to end because it automates many of the tasks we had previously performed manually, making operations noticeably simpler.

Cons

During the initial rollout I noticed that several team members required additional time to become comfortable with it, which was reasonable given the learning curve.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

KV
Konstantin v.

Information Technology and Services, 51-100 employees

More than a year

5.0

Very happy with the service!

Pros

I've been consistently impressed by its usability and extensive feature set and the general UI/UX is thoughtfully designed, in my experience the needs of numerous departments have clearly been considered and I can actually view assets in a company-wide "360-degree view".

Cons

After using it for almost two years, I genuinely cannot find any criticisms to raise, we remain completely satisfied and even newly onboarded colleagues become proficient very quickly following just a brief introduction.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BM
Ben M.

Wholesale, 51-100 employees

More than a year

5.0

works for every process we need

Pros

I can map every workflow either by relying on the built-in features or, when those are insufficient, by having support develop tailored plug-ins because the platform places usability at the forefront, I can apply very granular permission settings, the asset management is clearly structured and easy to use and overall I am highly satisfied with this tool.

Cons

The only meaningful improvements would be the ability to create group-specific custom dashboards and to define a default start page (URL) for newly created accounts since those two features would greatly align onboarding and daily navigation for different user roles.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JH
Josef H.

Education Management, 101-500 employees

More than a year

5.0

Easy to use, good for renting

Pros

I find the service very interactive and the way the equipment rental is implemented works smoothly and reliably.

Cons

The smartphone app could be developed further to include more comprehensive rental and self-service options which would make day-to-day use even more convenient.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

JC
Jess C.

Chemicals, 1-10 employees

Less than 6 months

5.0

Easy to see all items

Pros

It has been remarkably easy for me to monitor and manage inventory levels, allowing me to keep track of stock with minimal effort even when handling multiple items.

Cons

There isn't anything particular that I find disagreeable about this product, in my use it has consistently met my needs without any obvious faults.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

DP
Dominic P.

Financial Services, 51-100 employees

Less than 6 months

5.0

Amazing features!

Pros

I value the exceptionally broad set of capabilities offered, where inputs are captured and dynamically adjusted so that it keeps improving over time, I also appreciate that upcoming tweaks will specifically target the Swiss market that the licensing is user-count based rather than module-based so everything is enabled by default and that integration with Azure and Intune is excellent, with Microsoft licenses available directly.

Cons

There is no way to fully block out certain elements and the AI-assisted workflow for onboarding new hardware remains underdeveloped, while the native app urgently requires refinement, additionally, the mobile website on Android currently does not support barcode scanning which is a significant limitation for on-the-go use.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

NS
Nick S.

Health, Wellness and Fitness, 101-500 employees

Less than a year

5.0

Modern, fast but signing is tricky

Pros

It has won over our staff because it offers a contemporary, easy-to-use user interface combined with rapid software response times and an extensive set of features and managing it itself remains easy and thorough.

Cons

In day-to-day operations, I have observed that the signature feature used on dispensing slips frequently causes users to operate it incorrectlybecause staff members often press the "Sign" control believing that their handwritten signature has been applied, when in fact that action merely saves the document without registering the drawn signature, the correct workflow requires setting the date first and then activating the signature field by clicking it separately so the signature itself is recorded, which means two distinct clicks are needed. This confusing behavior leads many of my colleagues to make mistakes during routine processing and, in my opinion, the interaction should be simplified,perhaps by adding animated guidance, clearer prompts or by disabling (graying out) the save/sign button until a valid signature has actually been entered.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

MH
Marco H.

Education Management, 51-100 employees

More than a year

5.0

confidence-inspiring german inventory solution

Pros

When we decided on Inventory360, we chose it because it is an in-house solution developed in Germany that aligns with data protection requirements and because its Auto Discovery feature smartly combines manual management with active scans using WMI or SNMP, additionally we valued the ability to deploy satellites in external locations, the integrated warehouse management, the borrowing functionality and the monitoring and documentation of procurement events, along with a variety of other useful capabilities. In short, I find it enjoyable to use, the support is excellent and we have a strong sense of confidence that our IT inventory is being managed in an audit-proof way.

Cons

Although it is not yet flawless, I consistently receive outstanding support where problems are explained understandably and typically resolved without delay and proposals for improvement are genuinely incorporated into future releases, that said, I feel the licensing costs could be lower and I also see clear potential for the app to be further expanded.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

8

MF
Marion F.

Information Technology and Services, 500+ employees

Less than a year

5.0

Easy, clear and self-explanatory

Pros

It is remarkably easy to work with, offering an interface that is very clear and largely self-explanatory so I can use its features with minimal instruction or support.

Cons

The API still feels somewhat new and would benefit from the addition of more endpoints and integration interfaces to broaden its functionality.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

UR
Udo R.

Individual & Family Services, 51-100 employees

Less than a year

4.0

great uptime but buggy system

Pros

Since it operates through a web browser, I am able to reach it from any location with internet access and I have found its uptime and overall availability to be consistently very high.

Cons

I find the printing of inventory labels to be quite disappointing because the layouts and customization options are overly limited and inflexible, producing printouts that do not meet our design requirements and therefore urgently require substantial improvement. The so-called camp system is essentially unusable for my purposes since it does not allow me to create or group categories, which severely limits how I can organize items. Taking ownership of items from the purchasing module is also cumbersome and uninteractive, adding friction to our workflow. Moreover the reports or minutes that document issuance and redemption are inconsistent in format and presentation and they appear dissimilar when printed from the lending view compared with the asset view, which creates confusion. When I add new assettes, the sequence in which fields are saved or displayed is incorrect , I have already raised a support ticket about this issue. Finally, the scanner functionality as implemented on the device is restricted to only the Serial Number and Search fields within it, whereas I would expect to be given the option to either search for assettes or directly populate other input fields, depending on the task at hand.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

5

NF
Nico F.

Wholesale, 500+ employees

Less than a year

4.0

Quick setup

Pros

Setting it up was easy for me and I've found the wide range of features to be genuinely useful across different tasks.

Cons

The signature capability only works on an iPad or another touchscreen device and I can't hide the default fields even when they aren't relevant.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8