Inventory360 Reviews

“Easy, steady and can be changed

Pros

Inventory360 is highly interactive and easy to operate, offering powerful search functionality, delivering stable performance during use and providing the flexibility to be tailored through individual parameterization.

Cons

I have not faced anything problematic with Inventory360 so far and it continues to consistently meet the expectations that our team has set for it.

“love contract, licensing and cost-center tools

Pros

I love the contract and licensing capabilities together with the cost-center management and I also find that compiling and importing inventory data is very easy, although ongoing data maintenance remains essential.

Cons

In my experience, the reporting exports are too limited. I would really like the ability to create a separate report for each cost center.

“Low cost with many great features

Pros

It is highly effective and, most importantly, exceptionally cost-effective for overseeing all of our assets and additional needs, it bundles numerous extra capabilities, including Auto Discovery, fleet and contract management, comprehensive notification features and the customer support has been consistently outstanding.

Cons

There are a few areas that I don't find entirely interactive, yet with Consulting & Walk-In sessions I was able to master them very quickly and the documentation provides excellent on-the-spot guidance, beyond these minor usability quirks I honestly have nothing to criticize.

“Quick help & works very well

Pros

Customer support replies within minutes and always offers assistance when needed and I find that the software delivers more functionality than required and can be applied in a variety of ways while the connection to our printer and scanner has been flawless with no issues in nearly two years of use, the creation of assets proceeds smoothly without hiccups and overall the program remains interactively structured and easy to use.

Cons

For the most part I have no criticisms to raise because queries are answered promptly, although I occasionally struggle to locate items when using the filters , the search results can be a bit cumbersome but apart from that I consider everything to be excellent.

“Simple to start

Pros

Getting up and running with the software was easy and it offers a lot of capabilities and opportunities that we depend on every day to handle our company's routine business needs.

Cons

Because the tool's scope and functionality are quite extensive and interwoven, I needed some time to work through and fully understand all of the connections and relationships within it.

“easy to run with great help

Pros

The user interface is easy and interactive, while administrative tasks are equally simple to manage and the support team responds quickly and helpfully with support tickets typically resolved within a 24-hour timeframe.

Cons

So far I have not observed any cons affecting our company, however because we do not use the mobile application in our workflows I am unable to provide any evaluation or comment regarding its performance or usability.

“A true all-around view

Pros

The product's name was modest in its claims and indeed it delivers a comprehensive 360-degree perspective encompassing everything from individual items through contractual agreements to software licenses.

Cons

I cannot readily point to any aspects that I would strongly dislike because while the platform presents a broad assortment of features that initially require some acclimatization, that minor hurdle is largely offset by the exceptionally clear and comprehensive documentation which makes onboarding easy.

“Great tools and good help

Pros

I like that the subscription bundles multiple management services , for instance fleet management , into a single price and the documentation provided is solid and helpful.

Cons

However, in certain situations I find that the asset management module does not include every capability we require or would prefer to have , by which I mean some of the more desirable or "cool" features and those omissions can limit its usefulness for our needs.

“Efficient tool overall

Pros

Given the option to try a 14-day trial, I found it's operation remarkably easy and the initial features like the dashboard are immediately useful, all of the relevant information is presented rapidly and a large amount of master data can be assessed with ease in practice.

Cons

During my initial test of it up to this point, I have been unable to identify any drawbacks and additional user reviews similarly offer a great deal of positive commentary.

“Good system but takes time to learn

Pros

It aligns our entire inventory workflow from beginning to end because it automates many of the tasks we had previously performed manually, making operations noticeably simpler.

Cons

During the initial rollout I noticed that several team members required additional time to become comfortable with it, which was reasonable given the learning curve.

“Very happy with the service!

Pros

I've been consistently impressed by its usability and extensive feature set and the general UI/UX is thoughtfully designed, in my experience the needs of numerous departments have clearly been considered and I can actually view assets in a company-wide "360-degree view".

Cons

After using it for almost two years, I genuinely cannot find any criticisms to raise, we remain completely satisfied and even newly onboarded colleagues become proficient very quickly following just a brief introduction.

“works for every process we need

Pros

I can map every workflow either by relying on the built-in features or, when those are insufficient, by having support develop tailored plug-ins because the platform places usability at the forefront, I can apply very granular permission settings, the asset management is clearly structured and easy to use and overall I am highly satisfied with this tool.

Cons

The only meaningful improvements would be the ability to create group-specific custom dashboards and to define a default start page (URL) for newly created accounts since those two features would greatly align onboarding and daily navigation for different user roles.

“Easy to use, good for renting

Pros

I find the service very interactive and the way the equipment rental is implemented works smoothly and reliably.

Cons

The smartphone app could be developed further to include more comprehensive rental and self-service options which would make day-to-day use even more convenient.

“Easy to see all items

Pros

It has been remarkably easy for me to monitor and manage inventory levels, allowing me to keep track of stock with minimal effort even when handling multiple items.

Cons

There isn't anything particular that I find disagreeable about this product, in my use it has consistently met my needs without any obvious faults.

“Amazing features!

Pros

I value the exceptionally broad set of capabilities offered, where inputs are captured and dynamically adjusted so that it keeps improving over time, I also appreciate that upcoming tweaks will specifically target the Swiss market that the licensing is user-count based rather than module-based so everything is enabled by default and that integration with Azure and Intune is excellent, with Microsoft licenses available directly.

Cons

There is no way to fully block out certain elements and the AI-assisted workflow for onboarding new hardware remains underdeveloped, while the native app urgently requires refinement, additionally, the mobile website on Android currently does not support barcode scanning which is a significant limitation for on-the-go use.

“Modern, fast but signing is tricky

Pros

It has won over our staff because it offers a contemporary, easy-to-use user interface combined with rapid software response times and an extensive set of features and managing it itself remains easy and thorough.

Cons

In day-to-day operations, I have observed that the signature feature used on dispensing slips frequently causes users to operate it incorrectlybecause staff members often press the "Sign" control believing that their handwritten signature has been applied, when in fact that action merely saves the document without registering the drawn signature, the correct workflow requires setting the date first and then activating the signature field by clicking it separately so the signature itself is recorded, which means two distinct clicks are needed. This confusing behavior leads many of my colleagues to make mistakes during routine processing and, in my opinion, the interaction should be simplified,perhaps by adding animated guidance, clearer prompts or by disabling (graying out) the save/sign button until a valid signature has actually been entered.

“confidence-inspiring german inventory solution

Pros

When we decided on Inventory360, we chose it because it is an in-house solution developed in Germany that aligns with data protection requirements and because its Auto Discovery feature smartly combines manual management with active scans using WMI or SNMP, additionally we valued the ability to deploy satellites in external locations, the integrated warehouse management, the borrowing functionality and the monitoring and documentation of procurement events, along with a variety of other useful capabilities. In short, I find it enjoyable to use, the support is excellent and we have a strong sense of confidence that our IT inventory is being managed in an audit-proof way.

Cons

Although it is not yet flawless, I consistently receive outstanding support where problems are explained understandably and typically resolved without delay and proposals for improvement are genuinely incorporated into future releases, that said, I feel the licensing costs could be lower and I also see clear potential for the app to be further expanded.

“Easy, clear and self-explanatory

Pros

It is remarkably easy to work with, offering an interface that is very clear and largely self-explanatory so I can use its features with minimal instruction or support.

Cons

The API still feels somewhat new and would benefit from the addition of more endpoints and integration interfaces to broaden its functionality.

“great uptime but buggy system

Pros

Since it operates through a web browser, I am able to reach it from any location with internet access and I have found its uptime and overall availability to be consistently very high.

Cons

I find the printing of inventory labels to be quite disappointing because the layouts and customization options are overly limited and inflexible, producing printouts that do not meet our design requirements and therefore urgently require substantial improvement. The so-called camp system is essentially unusable for my purposes since it does not allow me to create or group categories, which severely limits how I can organize items. Taking ownership of items from the purchasing module is also cumbersome and uninteractive, adding friction to our workflow. Moreover the reports or minutes that document issuance and redemption are inconsistent in format and presentation and they appear dissimilar when printed from the lending view compared with the asset view, which creates confusion. When I add new assettes, the sequence in which fields are saved or displayed is incorrect , I have already raised a support ticket about this issue. Finally, the scanner functionality as implemented on the device is restricted to only the Serial Number and Search fields within it, whereas I would expect to be given the option to either search for assettes or directly populate other input fields, depending on the task at hand.

“Quick setup

Pros

Setting it up was easy for me and I've found the wide range of features to be genuinely useful across different tasks.

Cons

The signature capability only works on an iPad or another touchscreen device and I can't hide the default fields even when they aren't relevant.

“Works well but could be smoother

Pros

For my part, managing assets functions well in principle and I appreciate that the Network Scan appliance assists in automating the collection of data and the mapping of clients to users, moreover, the support team has been excellent and the pricing feels appropriate.

Cons

Assigning an asset to a user is quite difficult in my experience because I must complete every field manually, it would be far more convenient if, upon selecting the user, the remaining attributes such as room, department and other contextual fields were filled in automatically, eliminating repetitive data entry and reducing the chance of errors. I have also observed that the Network Scan appliance does not capture monitors connected to clients, a capability that should be possible and enabling it would allow for automated linking of laptops and their displays in the inventory so that relationships between devices are reflected without manual intervention. Additionally I miss a bundle or kit functionality similar to other platforms, whereby I could define and store all the assets that constitute a workstation in a single bundle, then simply assign or book that bundle to an employee while only needing to pull the serial numbers from the warehouse which would greatly simplify provisioning and tracking.

“exceptionally solid and easy asset management

Pros

I find it's asset management to be exceptionally solid and easy to operate. There are numerous fields available and the option to add multiple areas or models, which suits complex inventories. One feature I particularly appreciate is that Inventory360 detects, for instance attempts to create duplicate serial or inventory numbers, thereby stopping numbers being duplicated or hardware being wrongly linked. The license management is likewise excellent: I can allocate the licenses I own to specific users and I receive an email notification before a license lapses, provided I have first entered its expiration date successfully.

Cons

I cannot identify any functionality that needs improvement or that is absent, overall, things are progressing very smoothly.

“I'm very happyyyy using it!

Pros

By tailoring it to our needs, we have seized the chance to present every crucial and required detail about our instruments and equipment which allows my staff to operate more swiftly and productively and therefore waste less time. In addition, we capture numerous photographs of each tool, since those small visual distinctions make a meaningful difference, these images are shown and help colleagues to identify items more reliably. Overall we appreciate the clear overview and management features and as the managing director I was also persuaded by the pricing.

Cons

Rn I cannot identify any cons since we as a small company are highly content with the product and its performance.

“Clear & simple but missing a few things

Pros

The interface is very clear and easy to use with easy controls that are easily customizable and the search function consistently delivers accurate results.

Cons

Although I like many aspects of it, I am missing dedicated fleet-management capabilities to issue and take back assets or vehicles, such as IT hardware and I would greatly value the ability to upload and use our own fillable PDF documents.

“Very flexible tool

Pros

It captures a wide range of identifiers such as serial numbers, MAC addresses and other details , directly from assets using a barcode scanner and I also value both the software's configurability and the vendor's approach, since they reply to inquiries rapidly and even develop custom modules for us upon request.

Cons

Occasionally the automatic discovery feature isn't entirely reliable in my experience, requiring manual cleanup because for instance, some assets were imported twice, nevertheless, I should note that this issue was addressed promptly and did not persist.

“Great search and custom fields

Pros

I've found the overarching search tool on the Dashboard and the Hardware page to be very useful since it reveals both rental items and inventory throughout the entire system when I search by either item number or name, making discovery easy, additionally, I value the ability to tailor fields within each category which lets me surface the specific data points I need without clutter.

Cons

I am frustrated that the workflow for rentals and hardware doesn't automatically reconcile statuses between 'returned' and 'active/in stock,' so I often have to manually compare or update records because it doesn't consistently flip items back to available once they come in.

“good tool that keeps getting better

Pros

What I particularly value is the overall amazingness of it, combined with the fact that the development team continuously rolls out new features in response to user suggestions.

Cons

In our implementation, user and rights administration inside the Inventory module remains cumbersome, we also tried to map contract management into the inventory, which turned out to be quite tricky because, as a group of companies, we require very tight restrictions on who can see each contract, so if this area could be enhanced it would make a big difference.

“Easy to use but navigation tricky

Pros

I appreciate how the application links different modules so that I do not need to duplicate data and I find the interface very interactive and easy, helping me to grasp its layout and relationships quickly.

Cons

In certain sections or nested subpages I often cannot use back to the exact previous screen which forces me to return to the main area and then reroute to the original page, a workflow issue that occasionally disrupts my work , a small but noticeable flaw.

“simple to run with great support

Pros

Its interactive and easy to operate and when I need changes the support team is very helpful and promptly carries out the adjustments I request, furthermore, I can extensively customize settings to suit my needs.

Cons

I wish I had the ability to modify or delete the built-in categories since being able to tailor or remove these predefined groupings would greatly improve how I organize and manage items.

“Customizable but search needs work

Pros

I am able to extensively customize the display and also attach images to individual entries, which helps me personalize the layout and gives the items more visual context.

Cons

Unfortunately, the search functionality is quite weak and I can't delete entries I deem unnecessary, so I'm sometimes left with a cluttered interface and a poor overall overview.