MoversSuite Reviews

Pros

It really brings everything together in a way I haven't seen before. No other program has done it like this. It handles orders, customer service stuff, task tracking pretty much everything we need, all in one place.

Cons

It doesn't really connect well with any accounting software except for Great Plains. That's kind of frustrating if you're using something else, because it limits what you can do unless you're already set up with Great Plains.

Pros

This feels really user-friendly day to day and it's also set up with strong security protections. Everything I tried lined up well and I didn't worry as much about safety as I have with other platforms.

Cons

It has a bit of a learning curve. Getting fully comfortable with the system takes time but once you get through that initial setup, it works out well.

Pros

Using this makes it really simple to move information from Sales to Customer Service, then on to Operations and Accounting. Everything stays connected and nothing important seems to fall through the cracks.

Cons

There are moments when it feels a bit tough to stay on top of the frequent updates and changes that get rolled out. That said, I'm also aware our company probably doesn't fully use every feature it offers.

Pros

It's been pretty easy to use and navigate and there are a ton of useful features packed into it. Overall, everything feels organized and I can get through what I need without too much friction.

Cons

One thing that gets a little annoying is that you have to open multiple windows to do certain tasks. Also, the dispatch field doesn't have any color coding so it's harder to visually spot details at a glance.

Pros

Our organization was using really outdated accounting and move-management software. MoversSuite helped us move into 2021 and get set up for future growth and development. Everything feels user-friendly, with clear, functional and well-organized workflows that keep the work running smoothly.

Cons

Making the switch took some time and effort but it was absolutely worth it and ultimately necessary. The MS Team also guided us throughout the transition which made the process a lot more manageable.

Pros

We were searching for a management system that actually connects with accounting and MoversSuite delivered. It's been a solid solution for us and the team is consistently responsive and always looking for ways to help Republic Moving get more visibility into day-to-day activity, along with detailed P&Ls.

Cons

I'd love to see more Adobe-based options built into their dispatch software package so dispatch workflows fit even better with how we use Adobe.

Pros

Technology keeps moving fast and this stays on top of it by rolling out updates about every two weeks. That cadence makes it feel like the product is continually refined and kept up to date, not left to drift.

Cons

Most of the time, when I spot a feature that could help us, I pass that feedback to MoversSuite. If it's feasible, they work on it and may include it in a later release so suggestions don't just disappear.

Pros

It feels very solid and dependable yet it's still simple to use for end users. After we rolled it out, we immediately gained much better visibility across every branch location, with clear workflow tracking for each customer. It's also made it easier to monitor office team workloads and, when needed, adjust assignments within their workflow. Using the full set of modules lets us manage each customer or opportunity from the initial lead stage all the way through the entire process in one platform. From importing leads and working them, to dispatching, invoicing and even managing claims, this software covers the whole lifecycle.

Cons

This keeps improving and adding features based on customer feedback so there isn't really anything I can point to that I dislike.

Pros

It's super easy to use and the way orders flow down from the main server just works smoothly. We're able to keep an eye on all the moves each day by tracking them through tasks and what's even better is that we can customize those tasks if there's something special we need done. I really like the dispatch part of Movers Suite, it's so convenient to check driver assignments and know where everyone's going to be. Honestly I love using it because it makes my job so much easier when it comes to managing movers and scheduling everything out.

Cons

I'd really like to see more breakdown reports available. It'd help a lot with understanding the details and staying on top of things better.

Pros

This is an amazing piece of software and honestly we feel lucky to use it from day one. We're really happy with it and use it constantly. Compared to dealing with paper notebooks like we used to, this system is a huge upgrade. I honestly can't picture how our team would run without having it in place and it's the best solution we've used so far.

Cons

The only real downside is that there are some limitations and whenever we need new additions it depends on in-house IT and the wait time can be a bit frustrating.