MoversSuite

Pros

It really brings everything together in a way I haven't seen before. No other program has done it like this. It handles orders, customer service stuff, task tracking pretty much everything we need, all in one place.

Cons

It doesn't really connect well with any accounting software except for Great Plains. That's kind of frustrating if you're using something else, because it limits what you can do unless you're already set up with Great Plains.

Pros

It feels very solid and dependable yet it's still simple to use for end users. After we rolled it out, we immediately gained much better visibility across every branch location, with clear workflow tracking for each customer. It's also made it easier to monitor office team workloads and, when needed, adjust assignments within their workflow. Using the full set of modules lets us manage each customer or opportunity from the initial lead stage all the way through the entire process in one platform. From importing leads and working them, to dispatching, invoicing and even managing claims, this software covers the whole lifecycle.

Cons

This keeps improving and adding features based on customer feedback so there isn't really anything I can point to that I dislike.

Pros

Technology keeps moving fast and this stays on top of it by rolling out updates about every two weeks. That cadence makes it feel like the product is continually refined and kept up to date, not left to drift.

Cons

Most of the time, when I spot a feature that could help us, I pass that feedback to MoversSuite. If it's feasible, they work on it and may include it in a later release so suggestions don't just disappear.