“Visual tracking transparency”

Pros

Logistics tracking is the perfect feature for us, along with how clear and accessible the information is. The fast route optimization also gives us a great working base that can then be refined further.

Cons

Geolocation is not optimal. Also, once the routes have been generated the options for modifying them are fairly limited.

“great delivery confirmation”

Pros

Keeping track of my routes is much easier with it. I can quickly see which parcels have failed, respond fast with my customers and access the courier's details along with the delivery proof.

Cons

I haven't identified any weak points with it so far.

“Optimized route management”

Pros

What has worked especially well for us is the route optimization tool along with the drivers' mobile app. We were able to customize the platform to our needs for delivery tracking and driver traceability and it handles flow optimization very effectively.

Cons

Only thing we would like is the ability to remove the customer signature module since it does not fit our line of work. Aside from that the tool is a perfect match for our needs.

“aligned dispatch tracking”

Pros

Right from the start the platform has been very easy to use. We can track our deliveries in real time with transport updates coming through clearly the drivers' mobile app is practical and creating as well as optimizing our routes works very well.

Cons

There are still a few developments needed before the tool feels perfect, a scanner option for drivers and customizable delivery notes.

“easy onboarding process”

Pros

Opening an account was quick and the software is easy to use overall.

Cons

Interface is quite basic and could be made more user-friendly.

“Swift booking navigation”

Pros

Everything feels very easy with this software. It's easy to become independent with the navigation very quickly and a delivery can be booked in just three clicks. It's also simple to find past trips again and move through upcoming ones without any hassle.

Cons

I would have liked to receive a text message when the trip is finished.

“instant dispatch scheduling”

Pros

It really adds value that how complete the tool feels and how quickly it handles requests. With just a few clicks, shipments can be scheduled which saves a lot of time.

Cons

Tool is not always very simple so the training session with the Account Manager is a real advantage in my opinion.

“Comprehensive cargo monitoring”

Pros

Route optimization, transport order management, delivery tracking, driver traceability, flow analysis and the mobile app for drivers all make this a very complete solution.

Cons

At the moment the invoice export does not include all of the data for each trip but that seems like something that should be resolved without much difficulty.

“Rapid task assignment”

Pros

For occasional mission-based use without any integration, this software works very well for us. What really stands out is how quickly a mission can be assigned, along with its reliability, reasonable cost, ease of use and the quality of the customer support.

Cons

Since we are using a part of the product that is no longer the main focus there are naturally a few small things that could be improved. Still, once you get familiar with those minor points, everything goes smoothly even after just one use.

“simple for new staff”

Pros

The interface feels simple and easy to use and even coworkers who are less familiar with the platform can pick it up without much trouble.

Cons

At times some of the wording is a bit too technical. A few terms would benefit from an asterisk or brief explanation to help avoid mistakes.

“Live GPS route visibility”

Pros

Being able to monitor routes in real time and view photos for each delivery is a real advantage.

Cons

I ran into difficulties when trying to add a delivery stop to a route that was already being processed.

“Accelerated data synchronization”

Pros

Having the data from it feed directly into our own software has made a real difference. This integration gives us access to information much more quickly and saves us valuable time. I especially appreciate how easy it is to add a point manually.

Cons

Integrating it with our software was quite difficult. We had a number of failures at the beginning which caused delays in production and forced our teams to do duplicate data entry.

“User-friendly client interface”

Pros

What makes this tool valuable is how much independence it gives clients, along with an interface that is easy to learn and use. It is also very convenient to be able to enter the products that are used most often.

Cons

There are still a few improvements needed for the address book.