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Overview
Olo helps restaurants streamline online orders, delivery, and catering while centralizing operations and guest data. While managers sometimes face extra steps entering orders manually, its scalable infrastructure and reliable order processing make it ideal for mid-sized to large restaurants optimizing digital operations.
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Starting Price
Custom
Olo Specifications
- Route Optimization
- Reporting & Analytics
- Real-time Alerts
- Trip History Logging
What Is Olo?
Olo software is a cloud-based restaurant software designed for small to large restaurant brands to manage digital orders, payments, delivery, and catering. The platform centralizes operations across all channels and leverages guest data to personalize communications. With built-in controls for catering, secure payment processing, and tools for direct and third-party delivery, Olo helps restaurants reduce operational complexity, improve service efficiency, and scale digital commerce while maintaining oversight of customer interactions.
Olo Pricing
Disclaimer: The pricing is subject to change.
Olo Integrations
The software supports integration with multiple systems and platforms, such as:
- GRUBBRR
- Bite
- Croud
- Mavi
Who Is Olo For?
Olo is ideal for a wide range of restaurant and hospitality businesses, including:
- Enterprise restaurant brands
- Multi‑location restaurant chains
- Quick‑service restaurants (QSR)
- Full‑service dining establishments
- Catering‑focused restaurants
- Digital‑first or online ordering‑driven eateries
Is Olo Right For You?
Olo may be the right fit for restaurants that need a centralized platform to manage online orders, delivery, payments, and catering. Its scalable infrastructure and guest data tools make it suitable for multi-location brands, QSRs, and full-service dining establishments. It is trusted by 750+ top restaurant brands such as Sprinkles, Freddy’s, and Denny’s seeking streamlined operations and enhanced customer engagement.
Still doubtful if Olo is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Olo Features
Online Ordering
Olo enables restaurants to accept digital orders directly from their website, mobile app, or kiosk. The platform ensures accurate order placement, reduces errors, and provides guests with a seamless experience, allowing staff to process requests efficiently while increasing revenue and improving operational consistency.
Direct Delivery
The platform manages both in-house and third-party delivery in a single workflow. Olo streamlines dispatching, monitors drivers in real time, and reduces operational complexity. Restaurants can control delivery costs, maintain service quality, and ensure consistent guest experience across multiple locations.
Marketplace Delivery
Olo allows restaurants to integrate with third-party marketplaces to expand order reach. The software centralizes incoming orders, reduces errors, and minimizes operational overhead, enabling staff to efficiently manage high order volumes while maintaining brand control and consistent service across platforms.
Catering
The software provides built-in tools to manage large catering orders, including flexible menus and workflow controls. Olo ensures accurate processing, reduces operational strain, and allows restaurants to capture high-value catering opportunities without disrupting daily operations.
Guest Data Platform
Olo centralizes guest data to support personalized marketing, loyalty programs, and promotions. The software tracks ordering behavior, preferences, and engagement, enabling restaurants to tailor experiences, enhance customer satisfaction, and make informed operational and marketing decisions.
Personalized Marketing
The platform helps restaurants deliver targeted campaigns using guest insights. Olo automates communications and promotions, allowing restaurants to drive repeat business, build loyalty, and engage customers with offers and messaging that reflect their individual preferences and order history.
Payments And Fraud Protection
Olo processes online and in-store payments securely, providing insight into transactions and reducing exposure to fraud. Guests experience fast, frictionless checkouts, while staff gain reliable tools to monitor and manage payments effectively, ensuring both operational efficiency and financial security.
Pros And Cons of Olo
Pros
Very easy to use and user-friendly
Delivery system is reliable and error-free
Seamless online ordering experience
Cons
Dashboard sometimes does not refresh correctly
Set up can be complex and expensive for small restaurants
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Frequently Asked Questions
Does Olo offer an API?
Yes, Olo offers an API.
Does Olo have a mobile app?
No, Olo does not offer a dedicated mobile app.
What language does Olo support?
Olo primarily supports English.
What level of support does Olo offer?
Olo offers support through help center, resources, contact form, email, and live chat.
What other apps does Olo integrate with?
Olo integrates with multiple platforms, including GRUBBRR, Thanx, SOLINK, Bite, Winston, and Loop AI.
What types of pricing plans does Olo offer?
Olo offers customized pricing plans to cater to the needs of your business. Get a detailed Olo cost breakdown tailored to your specific requirements.
Who are the typical users of Olo?
Olo features are used by a wide range of restaurant and hospitality businesses, such as enterprise restaurant brands, multi-location restaurant chains, quick-service restaurants (QSRs), full-service dining establishments, catering-focused restaurants, and digital-first or online ordering-driven eateries.