Wilson B.
Logistics and Supply Chain, 11-50 employees
Less than 6 months
“real-time driver visibility”
Pros
The software offers simple tools for dispatching, tracking and managing drivers which makes daily work much more manageable. It helps simplify operations and makes handling multiple deliveries at the same time far less complicated. For a growing delivery business, it's been a really valuable solution.
Cons
Using Onro Courier Software every day as a manager I've seen a major improvement in the way dispatch and delivery operations are handled. The system is dependable and gives complete real-time visibility into drivers and orders. It has made communication with our drivers more organized, cut down on manual tasks and boosted overall efficiency. The automation and customization features also make it a solid choice for expanding a courier business without losing control or structure.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Georgi G.
Logistics and Supply Chain, 1-10 employees
Less than 6 months
“Driver app and dispatcher portal sync well”
Pros
Their driver app and dispatcher portal work really well in sync which makes handling same-day and on-demand deliveries much more manageable for us.
Cons
A few features are intentionally limited and can't be fully customized so it can feel a little restrictive at times.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
7
KEYUR P.
Information Technology and Services, 51-100 employees
Less than a year
“Real-time tracking with automated dispatch”
Pros
For on-demand delivery operations this is a very dependable option. Real-time tracking, automated dispatch and rider management cut down a lot of manual work and help us run our deliveries much more efficiently. It's a stable, scalable platform and the team behind it is responsive and clearly understands last-mile logistics inside and out.
Cons
Some of the more advanced customization options and deeper analytics still have room for improvement. A few feature updates can take a while to be released but the team is open to feedback and keeps working on improving the platform.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
8
Ramandep S.
Logistics and Supply Chain, 1-10 employees
More than a year
“Customizable platform offers live tracking”
Pros
Onro stood out to me because of its accessible interface and the flexibility it gives us to manage deliveries in real time. The platform is highly customizable so we were able to adapt it to fit our business needs without much trouble. Features like live tracking, automated dispatch and customer communication have made our operations more organized and noticeably more efficient. On top of that their support team has been responsive and genuinely helpful anytime we've had questions or needed assistance.
Cons
To be honest I don't think the software is missing anything.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Sam S.
Logistics and Supply Chain, 101-500 employees
Less than a year
“affordable all-in-one logistics win”
Pros
This has been very affordable and simple to use. It covers everything needed in one all-in-one logistics solution and the support team is extremely dedicated whenever help is needed.
Cons
In my opinion it would be even better with more integration options.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Mut P.
Package/ Freight Delivery, 11-50 employees
More than a year
“excellent mobile app experience”
Pros
Only thing I enjoy most about this software is the mobile app.
Cons
The dispatcher is the part I like the least about this software.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Codrin B.
Package/ Freight Delivery, 11-50 employees
Less than 6 months
“User-friendly features for daily operations”
Pros
It has been really user friendly. It comes with excellent features that make our daily company operations much easier to manage.
Cons
I'm happy with everything about the software and haven't run into anything I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Logistics and Supply Chain, 11-50 employees
Less than a year
“Simple interface, responsive support”
Pros
It's very simple and easy to use. Also the support team has been excellent to us whenever we've needed their help.
Cons
New features are being added all the time so it may still take a little while before the product becomes fully feature-rich.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Logistics and Supply Chain, 51-100 employees
Less than 6 months
“Support team always on point”
Pros
Whenever I need help, the support team is right there and always on point with assistance.
Cons
At this point, there really isn't anything I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
amin S.
Transportation/ Trucking/ Railroad, 11-50 employees
More than a year
“Stable performance”
Pros
Everything runs very smoothly and I haven't run into any errors, freezing or malfunctioning while using the software.
Cons
One thing I'm still hoping to see is support for drone delivery since Onro doesn't offer that feature at the moment.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
8
