Onro

What Is Onro?

Onro is a last-mile delivery software for businesses managing high volumes of orders between customers and drivers. It helps dispatch teams assign each order to the right driver and keep routes practical when delivery requirements change throughout the day. The platform brings these tasks together, allowing teams to update assignments, coordinate routes, and track deliveries without needing different systems.

What Is Onro Best For?

Onro is best known for its end-to-end courier management, covering the process from dispatching orders to completing deliveries. This can benefit courier companies that manage frequent deliveries for different drivers, especially when dispatch teams need to keep driver assignments and delivery updates aligned. It can also cut manual coordination required when delivery volumes are high.

How Much Does Onro Cost?

Onro pricing starts at $239/month for the Business plan. It also includes an Enterprise plan with custom price.

Along with these plans, additional costs that may influence the final price may include:

• Extra Deliveries: Estimated around $0.10–$0.30/delivery beyond the 1,500 included/month
• Payment Processing: It can cost around 2.9% + $0.30/online transactions, depending on gateway and country
• Maps, SMS And APIs: Budgets around $20–$150+/month based on usage
• White-label/Enterprise: Around $300–$1,000+/month if advanced branding and Enterprise features are required

Disclaimer: The pricing is subject to change.

Onro Integrations

The software supports integration with different platforms, such as:

• Twilio software
• Stripe
• PayPal software
• SendGrid
• Shopify software
• Razorpay
• CloudWaitress

How Does Onro Work?

Courier businesses can use Onro to set up their delivery operations, assign orders to drivers, and follow deliveries through to completion:

• Log in to Onro using your account credentials
• Set up delivery services, operating areas, vehicles, teams, and pricing rules
• Create orders manually or import them through supported integrations, APIs, or CSV files
• Assign orders to drivers manually or use automatic dispatching to match orders with available drivers
• Plan delivery routes and send assigned orders to drivers through the Driver App
• Monitor active orders and driver locations from the dispatcher interface, with the option to update assignments when needed
• Complete deliveries through the Driver App and record delivery status and proof of completion

Who Is Onro For?

Onro is ideal for a range of industries, including:

• Food delivery
• Online courier businesses
• Logistics and supply chain
• Restaurants
• E-commerce

Onro Use Cases

Based on Onro’s capabilities, the following key scenarios best fit its use:

Courier Companies Reconciling Delivery Revenue With Financial Records

As delivery volumes grow, it can become harder to match delivery revenue with separate financial records. Finance teams may need to check completed orders against invoices and collections. They may also have to review other transaction records to find differences. Onro links delivery and billing records so courier businesses can connect completed orders with their financial activity.

Delivery Businesses Outgrowing Phone-Based Order Booking

Onro can help businesses move beyond phone-based booking as delivery requests increase throughout the day. Staff no longer have to spend as much time writing down customer details or confirming orders. They can also avoid arranging delivery times manually. The software gives businesses a digital way to record incoming orders and manage them as delivery demand grows.

3PLs Coordinating Parcels For Multiple Warehouses

Running deliveries in different warehouses can make parcel coordination more difficult for 3PLs. A shipment may move between locations before it reaches the customer. Each site may be responsible for a different part of the delivery process. Onro supports multiple warehouses and hubs, so 3PLs can coordinate deliveries for their operating locations.

Delivery Companies Building Their Own Branded Service

Some courier companies want their customers and drivers to see the company's own brand throughout the delivery process. This can become important when a business is building its own delivery service. Onro's Enterprise offering lets businesses use branded customer and driver apps. It also supports custom domains and allows Onro branding to be removed.

Courier Operations Managing Growing Driver Fleets

With Onro, drivers can automatically manage delivery assignments. A driver's availability may change during the day. Their location and vehicle can also affect which orders they can take. Onro gives dispatch teams a way to assign deliveries and adjust workloads as the fleet and order volume grow.

Is Onro Right For You?

Onro may be relevant for delivery businesses that are expanding beyond a single location or a small dispatch operation. Its support for multiple warehouses and user roles can suit businesses adding locations and drivers over time. The tool also supports integrations and offers an Enterprise plan for larger operations.

For businesses handling customer and delivery data, Onro provides encryption, role-based permissions, and GDPR compliance. Healthcare organizations can also enter into a Business Associate Agreement (BAA). Listed customers include Bristol County Couriers, Get It Picked, HiO, and OTO Express.

Still doubtful if Onro is the right fit for you? Get in touch at (661) 384-7070, and we will help you make an informed decision.