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Overview
ParaPlan is a fleet management software dedicated to optimizing community transportation services. While the platform requires an initial training session for full proficiency, its offers advanced scheduling automation and specialized passenger support features. Overall, its strategic logistics benefits make it a compelling choice for transit handling.
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Starting Price
Custom
ParaPlan Specifications
- Driver Management
- Route Optimization
- Reporting & Analytics
- Compliance Management
What Is ParaPlan?
ParaPlan serves as an all-in-one solution for non-emergency medical transportation (NEMT) and paratransit agencies. It provides a robust suite of tools including automated scheduling, paperless dispatching, and comprehensive billing. By replacing manual paperwork with digital manifests and real-time tracking, it serves small to large-scale transit providers looking to optimize vehicle utilization. The platform addresses common pain points like inefficient routing and reporting delays, helping businesses scale their operations through data-driven insights.
ParaPlan Pricing
Disclaimer: The pricing has been sourced from third-party websites and is subject to change.
ParaPlan Integrations
The software supports integration with multiple systems and platforms, such as:
- Microsoft .NET
- Microsoft SQL Server
- Amazon Web Services
- Xcode
- Twilio
- DoubleMap
- Zonar
Who Is ParaPlan For?
ParaPlan is ideal for a wide range of industries and sectors, including:
- NEMT providers
- Paratransit agencies
- Public transit authorities
- Medicaid transportation brokers
- Community transit systems
- Senior transportation services
- Specialized student transit
Is ParaPlan Right For You?
ParaPlan is the best fit for organizations that require highly specific paratransit workflows rather than general fleet tracking. Its standout EnGraph Advanced Scheduling Engine (EASE) allows for massive time savings by automating complex multi-stop routes. Having established itself as a reliable partner since 1999, it is an industry veteran for NEMT compliance and reporting. If you struggle with manual scheduling or Medicaid billing, this platform provides the specialized problem-solving tools your agency needs.
Still doubtful if ParaPlan is the right fit for you? Contact our customer support staff at (661) 384-7070 for further guidance.
ParaPlan Features
EnGraph Advanced Scheduling Engine
The EASE engine automates the complex task of organizing daily transit trips by calculating the most efficient routes and vehicle assignments. It evaluates thousands of possibilities in seconds to minimize deadhead miles and ensure that all passenger pickups are timely.
Real-Time Visual Dispatching
Dispatchers utilize a dynamic drag-and-drop interface to manage live vehicle movements and trip statuses. The system provides immediate warnings for potential schedule delays, allowing staff to make quick adjustments and communicate changes to drivers instantly through the cloud-based dashboard.
Mobile Driver Application
Drivers receive paperless manifests directly on their mobile devices, featuring turn-by-turn navigation and automatic odometer tracking. The app captures digital signatures and real-time timestamps at every stop, ensuring that all service data is accurately recorded without requiring manual driver input.
Automated Medicaid Billing
This feature streamlines the financial side of NEMT by automatically generating invoices from completed ride data. It integrates directly with Medicaid brokers to import trip requests and export reconciliation files, drastically reducing the time spent on manual billing cycles.
Comprehensive NTD Reporting
The platform simplifies federal compliance by generating National Transit Database and FTA-ready reports with a single click. It aggregates performance statistics and ridership data throughout the year, ensuring that agencies are always prepared for audits and funding requirements.
Pros And Cons of ParaPlan
Pros
Automates complex paratransit scheduling tasks effectively
Streamlines billing through Medicaid broker integration
Enhances driver communication with real-time updates
Cons
User interface feels dated for some
High initial complexity for new users
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Frequently Asked Questions
What language does ParaPlan support?
ParaPlan primarily supports English languages.
What level of support does ParaPlan offer?
ParaPlan offers support via email, phone and online submission form.
What types of pricing plans does ParaPlan offer?
ParaPlan offers Basic at $150/user with a free trial available. Get a detailed Service cost breakdown tailored to your specific requirements.
Does ParaPlan offer an API?
Yes, ParaPlan does offer an API.
Who are the typical users of ParaPlan?
Typical users include NEMT providers, paratransit agencies, transit authorities, and Medicaid brokers.
Does ParaPlan have a mobile app?
No, ParaPlan does offer a dedicated mobile app for iOS and Android users.
What other apps does ParaPlan integrate with?
It integrates with Microsoft .NET, Microsoft SQL Server, Amazon Web Services, Xcode, Twilio, DoubleMap, and Zonar.