Total 5 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Legal Services, 51-100 employees

More than a year

5.0

“clean email organization”

Pros

Using it is easy and it does a really nice job of keeping emails organized.

Cons

The integration feels a bit outdated at times though it still works well overall.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

HS
Harshjot S.

Education Management, 11-50 employees

Less than 6 months

5.0

“I am a fab of it”

Pros

I am a Record360 user for a long time and I found it very easy to use. Also, it's a really practical app that has a wide range of useful features to help manage inventory and claims with detailed reports. Plus, it makes check ins and check outs so much easier to track.

Cons

The video quality and report-sharing need improvements. I am not saying they are bad, but not perfect either.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

RV
Ravi V.

Computer & Network Security, 11-50 employees

Less than 6 months

5.0

“Provides an easy way to document evidence”

Pros

The best part about Record360 is that my staff members can use it without needing much training.

Cons

Video quality is not the best. I am not sure if it's the phone camera or online compression causing the videos to look a bit pixelated.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KT
Kenneth T.

Transportation/Trucking/Railroad, 51-100 employees

Less than 6 months

5.0

“See for yourself why it stands out”

Pros

The ability to easily record videos of equipment every time it goes out to a customer and comes back is a most useful feature. We have also found other great uses for it, like off lease check-ins, equipment evaluations and even checking how customers are treating the equipment when discussing upgrades. Also it is great for physical damage write-ups, sending check-in/out videos to customers via email and so much more!

Cons

Making changes to fit our business is not as easy as we expected. Also, sales support is not really there for use after the purchase. Maybe the time difference between the East and West Coast plays a role, but either way this is something that could be better.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

SG
Stephanie G.

Transportation/Trucking/Railroad, 1-10 employees

Less than 6 months

5.0

“A must-have product”

Pros

Record360 app is quite easy to use and can be customized in any manner to fit our needs. Their staff is also amazing as they are really kind and helpful. We have no complaints at all.

Cons

Absolutely nothing negative to say about it. It's simple, reliable and covers everything we need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10