
Record360 Reviews
Total 4 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Harshjot S.
Education Management, 11-50 employees
Less than 6 months
“I am a fab of it
Pros
I am a Record360 user for a long time and I found it very easy to use. Also, it's a really practical app that has a wide range of useful features to help manage inventory and claims with detailed reports. Plus, it makes check ins and check outs so much easier to track.
Cons
The video quality and report-sharing need improvements. I am not saying they are bad, but not perfect either.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Ravi V.
Computer & Network Security, 11-50 employees
Less than 6 months
“Provides an easy way to document evidence
Pros
The best part about Record360 is that my staff members can use it without needing much training.
Cons
Video quality is not the best. I am not sure if it's the phone camera or online compression causing the videos to look a bit pixelated.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Kenneth T.
Transportation/Trucking/Railroad, 51-100 employees
Less than 6 months
“See for yourself why it stands out
Pros
The ability to easily record videos of equipment every time it goes out to a customer and comes back is a most useful feature. We have also found other great uses for it, like off lease check-ins, equipment evaluations and even checking how customers are treating the equipment when discussing upgrades. Also it is great for physical damage write-ups, sending check-in/out videos to customers via email and so much more!
Cons
Making changes to fit our business is not as easy as we expected. Also, sales support is not really there for use after the purchase. Maybe the time difference between the East and West Coast plays a role, but either way this is something that could be better.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Stephanie G.
Transportation/Trucking/Railroad, 1-10 employees
Less than 6 months
“A must-have product
Pros
Record360 app is quite easy to use and can be customized in any manner to fit our needs. Their staff is also amazing as they are really kind and helpful. We have no complaints at all.
Cons
Absolutely nothing negative to say about it. It's simple, reliable and covers everything we need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10