Last Updated

Overview

Record360 helps users manage inspections, claims, and equipment rentals without adding complexity. Although it has limited data categorization options, Record360 handles rental processes for organized operations. It brings user-friendly features and reliable support, ensuring efficient workflows and optimal asset protection for businesses of all sizes.

Record360 Specifications

  • Vehicle Tracking (GPS)
  • Fuel Management
  • Maintenance Scheduling
  • Driver Management

Record360 Features

Integrate And Automate

This feature keeps your systems in sync by pulling work orders directly from your ERP. It simplifies service management with automated notifications and enables technicians and managers to stay informed without manual updates.

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Consistent Service Requests

The software helps create predictable workflows with InspectPro integration. Record360 enables high-quality photo and video inspections, simplifies records, and combines inspections and estimates in one tool for efficiency and faster customer service.

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Team Communication

Users can enhance their customer experience with its tools for text and email updates. It helps customers stay informed on inspections, approvals are faster, and your team can increase revenue by serving more customers effectively.

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Rock-Solid Photo And Video Proof

Record360 features rock-solid photo and video proofing tools to ensure certainty with photo and video documentation. It assists users in easily uploading files to the cloud, comparing "before and after" images, and providing instant updates to customers for a transparent inspection process.

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Streamline Internal Handoffs

The feature simplifies inspections by enabling teams to collaborate seamlessly between desktop and mobile devices. It helps users collect digital signatures, customize request emails, and manage legally binding agreements for a streamlined approval process.

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Pros And Cons of Record360

Pros

  • Online claims and documents save time and effort

  • Inventory alerts help prevent stock issues

  • Quick damage alerts reduce costs and delays

Cons

  • Uploading photos/videos can be slow

  • Poor image quality may risk claim rejection

Record360 Reviews

Total 4 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

HS

Harshjot S.

Education Management, 11-50 employees

Less than 6 months

5.0
March 2022

I am a fab of it

Pros

I am a Record360 user for a long time and I found it very easy to use. Also, it's a really practical app that has a wide range of useful features to help manage inventory and claims with detailed reports. Plus, it makes check ins and check outs so much easier to track.

Cons

The video quality and report-sharing need improvements. I am not saying they are bad, but not perfect either.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

RV

Ravi V.

Computer & Network Security, 11-50 employees

Less than 6 months

5.0
July 2021

Provides an easy way to document evidence

Pros

The best part about Record360 is that my staff members can use it without needing much training.

Cons

Video quality is not the best. I am not sure if it's the phone camera or online compression causing the videos to look a bit pixelated.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KT

Kenneth T.

Transportation/Trucking/Railroad, 51-100 employees

Less than 6 months

5.0
July 2019

See for yourself why it stands out

Pros

The ability to easily record videos of equipment every time it goes out to a customer and comes back is a most useful feature. We have also found other great uses for it, like off lease check-ins, equipment evaluations and even checking how customers are treating the equipment when discussing upgrades. Also it is great for physical damage write-ups, sending check-in/out videos to customers via email and so much more!

Cons

Making changes to fit our business is not as easy as we expected. Also, sales support is not really there for use after the purchase. Maybe the time difference between the East and West Coast plays a role, but either way this is something that could be better.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

Frequently Asked Questions

Does Record360 offer an API?

Yes, Record360 offers an API.

Does Record360 have a mobile app?

Yes, Record360 has a mobile app for Android and iOS users.

What types of pricing plans does Record360 offer?

The Record360 pricing is tailored to each business’s needs. Request a custom Record360 cost estimate specific to your company.

What other apps does Record360 integrate with?

Record360 smoothly integrates with Procede, Karmak, NationaLease, TSD, Zapier, Idealease, and HBS Systems.

Who are the typical users of Record360?

The typical users of Record360 are rental companies, dealerships, and service providers in industries such as heavy equipment, trucks, and automobiles.

What level of support does Record360 offer?

Record360 offers support through email, form submission, online chat, developer portals, and phone. 

What language does Record360 support?

Record360 supports several languages, including English Spanish, Dutch, and French.