“Excellent, personalized service”

Pros

Their team provides excellent service and gives personal attention which really stands out to us. So far the service has been flawless with no issues at all.

Cons

Haven't run into any drawbacks.

“efficient booking management”

Pros

I found it quite simple to work with. The interface is clear, it handles bookings efficiently and it helps speed up day-to-day tasks while saving us time.

Cons

At this point, there is not much to complain about.

“fair pricing with responsive customer support”

Pros

Fair pricing, a user-friendly setup, solid day-to-day workflows, responsive customer support and dependable management for both rentals and vehicles make this software a strong option for our company.

Cons

Occasionally the system can be slow which makes daily tasks harder to complete and causes some fields to take longer to load.

“easy interface for easy navigation”

Pros

Using this app has been really convenient and the interface is simple to navigate. Getting the information I needed was fast, the steps were laid out clearly and the whole process felt simple. Also support responds quickly and gives clear answers which makes a big difference.

Cons

Being able to drag bookings to a different car plate directly from the home screen would really improve the experience. I also noticed that a few features can be a bit slow to load and certain parts of the interface could be more user-friendly.

“simplifies fleet management”

Pros

Managing everything with Rently has been very easy for me, the staff are always happy to answer my questions and the system itself is simple to use.

Cons

The Android experience still needs work and it also doesn't currently allow quotes to be downloaded directly as a PDF.

“live tracking and maintenance management”

Pros

Having live tracking has been one of the biggest advantages for us. We can quickly check where each car is and see its current status without any hassle. The system updates fast which helps prevent double bookings and makes sure vehicles are ready when customers need them. The maintenance tracker is also really useful because it helps us keep the fleet in good condition and reduces unexpected breakdowns.

Cons

I honestly haven't run into anything to complain about. Everything has been working really well for us.

“glitchy online booking”

Pros

Everything works reliably overall and the platform is simple to use. The booking system and online booking manager connect well with each other and are both simple to navigate.

Cons

Most of the issues come from the online booking side. The developers are not always available to add new features that could help attract more customers. There was also little to no guidance on improving our website's search engine ranking. Another missing option is allowing customers to pay less than 100% of the booking total which many other systems offer and which tends to work well.

“complete rental management with professional image”

Pros

From bookings and payments to day-to-day management, it handles pretty much everything a car rental business needs. It has helped us improve how we manage reservations, process payments and keep the whole operation organized. On top of that, it gives the company a more professional image in front of customers and helps the team stay on track.

Cons

Because the platform covers so many areas, the initial setup took a little more time than expected. That said, the end result was absolutely worth it. Whenever there's something that needs attention or improvement, the support team is always available and ready to help.

“fast and reliable service”

Pros

The program is quick, simple, secure and dependable.

Cons

Only downside for me is that the payments are charged in dollars which can be a bit difficult in a country like ours.

“comprehensive platform”

Pros

It handles pretty much everything I need. The platform feels very complete, professional and fast.

Cons

There have been a few issues with payments but overall it still works fine.

“mobile version isn't good”

Pros

Setup support was really helpful to us. The platform itself is simple to navigate and feels very user-friendly overall.

Cons

Payment options are not available in Argentina and the mobile version is very poor.

“very easy to use”

Pros

The platform is friendly, useful and simple for my staff to use.

Cons

In my opinion the billing side still needs more improvement.

“organized team management”

Pros

It keeps our team very organized and connects nicely with our website. It also helps us create contracts which makes it a very valuable and important part of how our company operates. On top of that, the customer support team responds quickly and is very effective whenever we need help.

Cons

There are still a few issues with the payment options on the website.

“Modern interface with automatic price adjustment”

Pros

The interface feels modern and well designed. One of the best features is the automatic price adjustment which has been especially valuable in our work. I'm looking forward to exploring more of what the system can do.

Cons

I haven't run into any issues at this point.

“User-friendly program”

Pros

Everything moves quickly and the platform is simple for my teams to use.

Cons

Sometimes it doesn't align very well with our specific needs.

“comes with clear calendar view”

Pros

The calendar is very simple to view and keeps scheduling simple for me.

Cons

New features take quite a while to get developed and rolled out.

“solid internal organization”

Pros

This program has been a really solid way for us to keep everything organized internally and it also provides a complete solution for our customers.

Cons

The platform is still evolving, with new improvements continuing as it grows so its not perfect yet but its getting there.

“Quick and easy setup”

Pros

Getting everything up and running was quick and the team kept me updated throughout the setup process while also being consistently helpful.

Cons

Settings can be a bit difficult to navigate and aren't very user-friendly.

“Stable system”

Pros

It's a simple system, stable and easy to work with. Whenever something comes up, the support team is always available to help.

Cons

Honestly it's a little difficult to view all bookings and logistics from every branch together on a single screen.

“essential platform for daily rental operations”

Pros

Rently has become an essential part of how our company operates. It powers our website, manages bookings made at the counter as well as through other channels and gives us a clear view of everything happening throughout the day. Their support team responds quickly and is consistently available to help, whether it's a minor question or a more serious issue. They've paid attention to the concerns we've raised and have used that feedback to keep improving the system. We've been working with Rently for over 3 years.

Cons

Not a single complaint.