Rhino Fleet Tracking Reviews

Pros

I've only had the product for a few days so it's still a little early to say what stands out the most but I'm very happy with the choice so far. One thing I really appreciate is not being locked into a term contract. Every person I've dealt with has been fantastic and as a business owner, quick help and clear communication matter a lot to me. Based on how things have gone already, I'm seriously thinking about adding devices for 10 more vehicles. The tracking platform itself is also extremely simple to use which is another big plus for me.

Cons

No bad feedback from our side.

Pros

This started off badly because the seller misrepresented what the product actually included. After buying it, the manager later called to say there was a monthly fee which had never been made clear upfront. It feels like a bait-and-switch situation where you purchase one thing and end up getting something different.

Cons

Customer service seems unconcerned with the buyer and more focused on making money. I would not recommend this company. Something is clearly wrong when you end up paying for a product that you ultimately cannot even use.

Pros

I can see exactly where my team is in real time and send the closest person to a new call right away.

Cons

Nothing bad to say.

Pros

Their maps are clear and being able to separate them by vehicle is a really useful touch.

Cons

I want a directions feature in the phone app. It feels like that should have been added early on so the phone could also work as the GPS unit.

Pros

The breadcrumb trail and speed alert features have been really useful. Being able to choose the posted speed limit or set a custom speed alert yourself is definitely a nice advantage.

Cons

Their braking alert is the only part I'm still a bit unclear about. I'm assuming it's triggered by how quickly the speed drops but I'm not completely sure.

Pros

Navigating it is simple which has been a big plus for us.

Cons

I think it needs a bit more flexibility and stronger capabilities on the service side.

Pros

It provides a lot of the information that our team needs. It's still a bit early to give a full assessment though and I'll have more feedback after a few months of use but the first impression is definitely promising.

Cons

We haven't run into any problems so far.

Pros

This has helped improve both performance and security across our company. It's user friendly, dependable, provides detailed information and is also cost-effective.

Cons

Not a thing wrong with it.

Pros

Getting everything installed and configured was very easy. The pricing is excellent and the customer support has been really good as well. Another thing I appreciate is being able to check the system from almost anywhere at any time.

Cons

Only area that seems like it could be improved is having the option to copy work hours across multiple vehicles.

Pros

It does a good job of registering vehicles and the tracking works as expected. Setup is fairly simple which is definitely a plus for us.

Cons

When a vehicle is idle but still running, the Events list and reports get flooded with entries every 2 minutes which just makes them feel overloaded.

Pros

It's affordable, well organized and works nicely with Google integration. The software runs reliably and being able to track vehicles in real time right from your phone is really useful.

Cons

The reporting side is pretty limited. It seems more geared toward basic GPS tracking especially for dispatchers handling multiple vehicles but the reports need more of the details and functions a dispatcher would actually need.

Pros

Keeping tabs on truck locations and status is much simpler with this system and the reporting is really helpful whenever I need to check on things. It also flags speeding which has been a big help.

Cons

One frustrating downside is that the device can be removed from the vehicle too easily and unfortunately some employees have figured that out.

Pros

Being able to quickly see where our trucks are has been really useful and the alert features add a lot of value. I also appreciate having the option to set up geofences.

Cons

I can't really point to any downsides yet since I'm only about to start using it more regularly. Once I've spent more time with it, I'll be able to say if there are any real cons.

Pros

The system is really easy to use.

Cons

Nothing to criticize.

Pros

From the initial purchase to installation and training, the customer service has been excellent. I'd absolutely recommend it.

Cons

I haven't run into any problems.

Pros

The platform is simple to use and comes with a wide range of features and options which makes it very practical day to day.

Cons

Google Maps doesn't always show up-to-date speed limits so every speeding alert has to be checked manually and that can take quite a bit of time.

Pros

It's been really helpful being able to locate our vehicle and follow its movement history in detail.

Cons

While reviewing events, I'd really prefer a simpler view that just shows where the vehicle was turned on and where it was shut off, instead of having to scroll through every single movement point. If a vehicle has been driving for around two hours, that turns into a lot of scrolling. Seeing the full route is definitely useful but having an option to simplify it down to only the start and stop locations would make things much better.

Pros

After a little over a week of using this GPS tracking system, we're really happy with it. The service and training were excellent and we could tell almost right away that our trucks were staying where they were supposed to be without extra miles being added. It's also made it much easier to see when the trucks are actually operating which has been a huge help when handling payroll timesheets. With this tracking system in place, we're definitely expecting to save money.

Cons

No complaints.