Rhino Fleet Tracking Reviews
Total 58 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars71%
4
Stars17%
3
Stars5%
2
Stars3%
1
Stars3%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Construction, 1-10 employees
Less than a year
“provides reliable tracking”
Pros
Rhino Fleet Tracking stands out most for its tracking system, along with the way it improves route planning and adds a solid sense of security. The overall value for the price could be a little better but at the end of the day, you still get what you pay for.
Cons
There's occasionally a slight delay and the accuracy can be off a bit at times though it's not a major issue since it still works correctly most of the time.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Information Technology and Services, 101-500 employees
Free Trial
“Built for fleet efficiency and safety”
Pros
This program is built around what our fleet managers actually need to improve efficiency, cut operating costs and strengthen safety across the fleet.
Cons
Working with a company that genuinely puts customer success first makes it a really positive experience to have.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Airlines/ Aviation, 1-10 employees
Less than 6 months
“Excellent service, no issues”
Pros
The service has been excellent overall and the team is doing really good work.
Cons
I haven't run into any issues with Rhino so there's nothing to complain about at this point.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Wholesale, 1-10 employees
Less than a year
“Live GPS tracking with customizable alerts”
Pros
This software is well known for its user-friendly interface, live GPS tracking and customizable alerts which help businesses manage their fleets more efficiently.
Cons
In my opinion the mobile app still needs some improvement in terms of functionality.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Commercial Real Estate, 101-500 employees
Free Trial
“quick setup”
Pros
Getting everything set up was the best part of using this product.
Cons
There wasn't anything I disliked about it and I'd definitely order it again.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Information Technology and Services, 101-500 employees
Less than 6 months
“affordable plans with real flexibility”
Pros
One of the best parts of Rhino Fleet Tracking is the affordable pricing and the flexibility of its plans. I especially appreciate that they don't require any long-term contract.
Cons
I did run into some issues with data retention. From time to time, there were also a few operational glitches.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Food & Beverages, 101-500 employees
More than a year
“Fast visibility of fleet intersections”
Pros
What I appreciate most is how quickly it shows where our company's fleets intersect. That visibility is really useful and makes the platform feel very effective.
Cons
At times though it can be a little slow when something urgent needs to be handled right away.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Transportation/ Trucking/ Railroad, 1-10 employees
Less than a year
“Supports medical transportation fleet management”
Pros
Rhino Fleet Tracking has been a big help when it comes to managing our medical transportation fleet.
Cons
It can be a bit more difficult to handle with certain fleets.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Transportation/ Trucking/ Railroad, 11-50 employees
More than a year
“Can keep tabs on every vehicle”
Pros
Absolutely loving Rhino Fleet Tracking. We manage a fleet of 8 removal vans for our mortuary and it makes keeping tabs on every vehicle incredibly simple for all the different reasons we need it.
Cons
I've genuinely enjoyed all the functions and features Rhino Fleet Tracking offers. Up to this point, I haven't run into any issues at all.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Import and Export, 11-50 employees
Less than a year
“reliable GPS platform”
Pros
This is the best GPS platform I've used in a long time. It's simple to use and has been consistently reliable.
Cons
Got nothing bad to say.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Business Supplies and Equipment, 11-50 employees
Less than a year
“Organized system”
Pros
It really stands out to me how well the whole system is organized. In fleet delivery organization makes a huge difference in staying efficient and this program helps with that. When I'm managing a group of trucks it's important to stay structured, work efficiently and respond quickly to the needs of customers, stores and drivers. The software supports that really well.
Cons
Only problem I noticed with the tracking was that there were occasional slight delays. It felt like that part of the system could have been more simplified but aside from that there wasn't much else I dislike about the product.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Construction, 11-50 employees
More than a year
“Effective vehicle monitoring”
Pros
Monitoring each vehicle was very effective and the dashboard performed well too.
Cons
The part I wasn't happy with was the higher cost for the equipment and the monitoring.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
7
Construction, 11-50 employees
More than a year
“provides dispatch tools for routes and driver behavior”
Pros
Keeping tabs on our truck fleet is very easy with Rhino. It gives our dispatch team all the tools they need to plan daily routes, monitor driver behavior and review driver history in one place.
Cons
Sometimes page changes can be a bit slow and take a while to load.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Hospital & Health Care, 11-50 employees
More than a year
“Accessible interface for non-technical dispatch users”
Pros
Rhino fleet tracking has been a very efficient and user-friendly solution for managing my fleets. The interface is accessible so navigation and tracking are very simpler even for users who aren't especially tech-savvy.
Cons
Others may have a different opinion but from a dispatch perspective it is a very comprehensive and simple program to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Education Management, 101-500 employees
Free Trial
“dependable 24/7 truck visibility”
Pros
Having round-the-clock visibility into every truck on the road is incredibly convenient and really helps me stay on top of my business operations.
Cons
The only problem is that when a truck is in a very remote location the system doesn't perform quite as well. That part could definitely be improved.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Construction, 11-50 employees
Less than a year
“Real-time tracking within yards”
Pros
It works without any hassle and there's no need to train your team to use it. The system is very simple and nearly foolproof so nothing gets missed. I can track my trucks arriving in real time and see their location within just a few yards.
Cons
From placing the order to working with their customer service team and getting everything installed there is simply nothing to dislike about it. At no point was there any confusion about what to do or how to use it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Construction, 101-500 employees
Free Trial
“Solid tracking and better efficiency”
Pros
Rhino has several features that have been really valuable especially the real-time tracking, stronger driver safety, better fuel optimization and the boost in overall productivity.
Cons
Sometimes the GPS signal and cellular connection drop out. The setup process can also be a bit challenging so its not the simplest to get running. It's affordable for smaller fleets but once you start managing a larger one, the cost becomes quite high.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Real Estate, 1-10 employees
Less than 6 months
“Simplified vehicle location tracking”
Pros
Keeping track of where my vehicles are has become much simpler with this software.
Cons
The app's layout could still use some improvement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Automotive, 101-500 employees
Less than 6 months
“Live GPS updates”
Pros
Their GPS tracking is solid and the live updates keep coming in consistently which I appreciate. It's also really helpful that the system alerts us when drivers are getting close to running out of hours.
Cons
It required backup data to work properly and the settings can be difficult to customize.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10
Construction, 101-500 employees
Less than a year
“No real-time updates and slow phone support”
Pros
Setup was quick and getting the system up and running didn't take much effort. The device location is also reasonably accurate which has been helpful.
Cons
For me the biggest frustration is the lack of real-time updates. Customer service has been terrible. It takes a very long time to reach anyone by phone and even then they usually just take a message and promise a callback. I've been waiting more than a week for a response about a submitted case number. On top of that tech support and sales have given conflicting information about which options are actually available.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
2
Functionality
4