RouteLogic Reviews

Pros

It's been a major improvement for our logistics process.

Cons

Up to this point I haven't run into any drawbacks.

Pros

It's a simple, well-organized route planner and very user-friendly.

Cons

I've noticed that live delivery tracking doesn't always work perfectly. Sometimes the driver appears to stay in one spot on the map even though the next deliveries have already been completed. There are also times when the driver doesn't show up on the map at all.

Pros

It's user friendly without a lot of unnecessary extras. The service and support are really strong as well. Quick to respond and always clear.

Cons

I haven't had any problems so far.

Pros

The route optimization works exactly the way we want our routes to be planned which matches our workflow really well.

Cons

Dragging customers can only be done one at a time and there's no option to select multiple customers at once. Clicking the route line on the map also doesn't expand it or open it directly in the route list. We're also unable to add vehicles which is a limitation for exemptions or cars with cruise control since not every vehicle is suitable for certain trips. In the collapsed trip list on the right, it's not clear which trip goes where so matching text colors or a dot that corresponds with the route color would help. Printing route lists is only possible by downloading the route first because there's no print option directly in the route screen.

Pros

The setup feels very user-friendly, simple and logically organized.

Cons

Can't think of any problems. It just works really well.

Pros

Being able to define tags is really useful and the app itself is very user-friendly.

Cons

The UX could sometimes be clearer for colleagues from what I've noticed. Once everything is set up and people know where things are, it works just fine.

Pros

The app is very user-friendly overall and it only takes a few steps to create your routes.

Cons

Up to this point, I haven't come across anything I dislike about it. It's an excellent app.

Pros

Setting this up is quite simple. For companies like ours that work seasonally, it's really useful that we can adjust the number of vehicles month by month. On top of that, routes are ready to go within a minute.

Cons

There's no real customer entity yet. For us it would be much more practical if customers could be saved with all their settings and variables since we work with recurring clients rather than individual jobs. It's also not yet possible to specify which days and times during the week a customer is closed. The mobile driver app still feels like it's in an early stage.

Pros

We use RouteLogic to deliver and collect equipment such as mobility scooters and lift chairs. The software makes it simple to plan our routes and also keep customers informed so for us it works really well.

Cons

It would be helpful if we could create an address book so it would be easier to look up our customers.

Pros

This is really helpful for planning van routes within the specified driving hours and being able to follow the route live is a big plus.

Cons

At this point, I haven't come across any drawbacks yet.

Pros

Creating drivers and vehicles (after which addresses can be scheduled directly) saves an enormous amount of time in daily planning. The fact that this can be done not only for individual rides but also based on frequency really eliminates a lot of manual work for us. Moreover the well designed UI makes everything clear and pleasant for the administrator to work with. And the innovative route planning ensures a cost-efficient solution.

Cons

An export function for the ride history would still be useful especially for invoicing.

Pros

Creating routes now feels incredibly easy. With help from the RouteLogic team, the software has also been linked to our quotation system which has made planning a route almost effortless. The service has been excellent!

Cons

It would be even better for us if there were an option to switch cars ourselves for whichever vehicle is assigned to a specific route.

Pros

RouteLogic gives us a huge amount of insight into the workload of our delivery drivers. It really makes me confident that we can get better returns from both our vehicles and our team.

Cons

There are still a few small things that could be improved here and there like having the app log in automatically. The app is also fairly sensitive in areas with poor 4G coverage. Still I'm very satisfied overall.

Pros

Route optimization works really well, customers stay informed through track & trace and the Zapier connection with our CMS is a very useful addition.

Cons

One thing that still comes up regularly is that extra customers get added to a route after it has already been calculated and the notifications have already been sent. It would be really helpful to have a button that lets us send track & trace to those added customers afterward. Over the past few months, we've been handling this manually by opening the relevant job, copying the tracking link and pasting it into a manual email in Outlook.

Pros

Customers are kept informed in real time about the expected arrival time which I think is great. The driver app also works directly as the route planner in the truck which is very convenient.

Cons

Drivers sometimes forget to mark a delivery as completed and that leads to less accurate delivery updates for the customer. Maybe this could be improved with a push notification to confirm the delivery once the driver starts driving again.

Pros

Keeping customers informed about planned deliveries has become much simpler. They can check for themselves whether everything is still on schedule and see the delivery time on their own even if delays come up somewhere along the route. That saves a lot of phone calls and frustration. If you take your service seriously, this is almost something you owe to your customers. We use the API to enter addresses and the rest of the delivery details and it all works perfectly. It saves us a huge amount of time and prevents the mistakes that tend to slip in with manual entry. There is always room for improvement which is why we did not give 5 stars across the board but for us it already works perfectly as it is now.

Cons

I had originally entered nothing here but that was apparently too short ;-) so once again. NONE!

Pros

Being able to quickly adjust a delivery route and keep track of the driver is really convenient for me.

Cons

I think the jobs screen feels cluttered and hard to follow especially since it also shows all the completed jobs.

Pros

It's very clear to see where our driver is at any moment and it's also really valuable that we can use it in sales conversations with schools.

Cons

Haven't noticed any downsides yet. It just works.

Pros

Everything feels clear and well organized and the personal contact makes the whole experience better for me.

Cons

It would be better if Excel file implementation could be done more quickly.

Pros

What I like best is that this platform makes it really easy for me to put together efficient delivery routes.

Cons

There were a few issues during the implementation.