RouteLogic Reviews

Pros

You get a good route quickly and it also takes fuel usage into account which is really useful.

Cons

In the future, we'd love to be able to add length, width and height as well so those dimensions can also be considered in the route planning.

Pros

We appreciated the user-friendly dashboard and the excellent customer support.

Cons

There isn't anything specific we dislikethough there's always room to improve. It's reassuring to see they keep making updates and taking feedback into account.

Pros

Route planning and customer communication work really well. Feedback also gets implemented into the software quickly which I reallt appreciate. On top of that, the overview of routes and delivery tasks is clear and helpful.

Cons

Longer-term order management is not always very clear. Changing route dates also isn't very easy.

Pros

RouteLogic has made a world of difference for us when it comes to planning routes. We use the route planner to send a nurse to our most vulnerable patients' homes to draw blood before their hospital consultation. The software is easy to work with and saves both us and the driver a huge amount of time.

Cons

I thought the option to import multiple addresses through Excel sounded like an excellent feature but in practice I found it far too tiresome. Right now that is not causing any issues but if demand increases in the future, it could definitely become a problem. I also felt the price for one vehicle was fair but once you start adding more vehicles, the cost rises pretty quickly.

Pros

Right from the start, this software has done exactly what it's supposed to do. It's simple to use and the interface looks clear and professional. Switching over to this software caused no issues at all and our route planning has been running flawlessly with RouteLogic since day one. And if you do run into something, the RouteLogic team is quick to step in and help so it's a solid 10/10 from us!

Cons

Any drawbacks we had were resolved with the latest updates so at this point we really don't have any complaints.

Pros

It helps me deliver as much as possible in a short amount of time which really makes my work more efficient.

Cons

The routing is not always the smartest because it focuses on the shortest path instead of the best one. For example, it sometimes tells me to get off the highway and then immediately get back on just because that route is technically shorter which feels a bit silly.

Pros

Route Logic is an effective software package for planning and optimizing routes. It handles the core routing tasks for us and helps make the planning process more efficient.

Cons

At times the workflow can feel quite cluttered especially when managing jobs and scheduling an assignment within the route planning.

Pros

It's easy for drivers to use and it also helps me give my customers a clear indication of the delivery time.

Cons

An inventory management feature would be a valuable addition.

Pros

They are very open to feedback and that was extremely important to us.

Cons

At the moment, we haven't experienced any downsides with the system or with working with Route Logic. They also involve us in the ongoing development which matters a lot to us.

Pros

This software is very simple to use, saves a lot of time when planning and helps us provide better service to customers.

Cons

Having to log in to the app every time is inconvenient and when adding an address, it's not possible to send a notification only to that specific location.

Pros

It's a really pleasant program to use and everything is clearly visible and well organized.

Cons

I've been enthusiastic about RouteLogic from the start and if there's ever something you'd want to change, you can bring it up and they actually look into a solution.

Pros

Planning routes is simple in a fast-working program. It's also quick to make ad-hoc changes to drivers' routes when something shifts during the day. Customer visits can be recorded digitally including options for signatures. Photos and orders are easy to find again under the assignments tab. It also supports API integration which is a useful plus.

Cons

All it's missing is a search function on the map to look up cities or addresses and add an order to the route that way. It would also help if environmental zones were visible.

Pros

It saves us a lot of time and takes away the hassle of figuring out routes manually.

Cons

Once a stop is completed, the route doesn't automatically continue to the next stop right away.

Pros

Our customers can see the time window in which the drivers are expected to arrive. On top of that we get immediate physical confirmation that the devices were installed correctly through photos and a signed proof from the customer.

Cons

If you deviate from the planned route and you are not an administrator, nothing can be marked as delivered in the app.