RouteLogic Reviews

Pros

From the get go RouteLogic felt very user-friendly and nicely organized. The layout is simple to follow, the system is easy to navigate and the training was clear enough that I was able to start using it confidently without much ramp-up time.

Cons

Everything has worked as expected and the system has been problem-free.

Pros

After spending a little time with it Route Logic becomes very user-friendly. It builds excellent routes for the business and our clients really appreciate the messaging and overall experience. The drivers also enjoy how the system works.

Cons

There is a bit of a learning curve at the beginning. I needed to create a few routes before it started to feel natural but once that clicks, its real power becomes obvious.

Pros

Everything is well organized and easy to use. It also makes it simple to schedule urgent callouts for a technician.

Cons

You can set time-based appointments but not more specific recurring schedules like once every 4 weeks or on the second Tuesday of the month.

Pros

What makes RouteLogic stand out is that it's simple to use and does exactly what it's supposed to do. It's a tool that delivers on its promise, gives clear answers and stays reliable, practical and easy to follow in day-to-day work. Overall, it's a really nice product that supports my work and helps keep everything more organized.

Cons

To really get the most out of everything it offers, proper onboarding is important.

Pros

Sharing a track & trace with customers is really easy so they know exactly when we'll arrive to deliver their goods. That's especially useful for us because we often have to unload long materials on site.

Cons

It has been consistently reliable for us and works without any issues. The website is clear and planning routes is quick and simple.

Pros

We used to build every route manually in Google Maps and now we can put them together in less than a minute. The service is excellent, the roadmap is solid and the team is always willing to think along with us.

Cons

After 2 years of using it we still haven't come across anything worth mentioning as a drawback. Everything works as it should and whenever we get stuck, we're helped quickly.

Pros

I think having the integration with the WooCommerce webshop is really convenient because everything is now directly connected to each other.

Cons

The connection between WooCommerce, Zapier and RouteLogic wasn't always that simple to set up. But once it was configured, it works perfectly.

Pros

Vehicle-specific configuration is a real plus and the routes can still be adjusted dynamically after they've been calculated. With Route4Me, I have to do a new upload every single time.

Cons

Moving stops from one route to another is fairly labor-intensive because the routes have to be closed first.

Pros

Communication with their team was very pleasant for me. The app is clear and user-friendly and does exactly what it promises.

Cons

It has no errors or problems.

Pros

Really useful that the address link in the app opens directly in Google Maps. I also appreciate being able to adjust the speed setting for each driver individually.

Cons

Planning out addresses could be made more convenient. It would also help a lot to have an option to save addresses.

Pros

It automatically plans the most efficient route. That is a real game-changer for me.

Cons

I sometimes find the interface a bit cluttered especially when we need to shift routes, it quickly becomes confusing. I'm also bothered by the fact that a function like the Enter key no longer works. Also the ability to indicate the delivery availability for an order is fairly limited. For example if a customer is only available on 2 days per week or has different opening hours there is little room to record that clearly so that it can be taken into account in the planning.

Pros

Creating routes is simple and the driver app works really well.

Cons

Some things could be improved in my opinion. The Enter key doesn't work when searching, it would be helpful to leave a comment for failed deliveries that gets added to the order notes and in schedules with multiple vehicles, it would be useful to assign jobs to a specific vehicle, for example based on dimensions.

Pros

The support has been excellent. Whenever you have questions, they respond quickly and help you very well. Once everything is set up properly, the software is pretty much foolproof especially compared with a lot of other software out there.

Cons

It does take a bit of time to figure out how everything works and in my case it didn't go right straight away. That said, I was helped immediately and everything was resolved. The only downside is that the cost can start to add up over time as the number of vehicles increases.

Pros

In my opinion the best things about it are that its user-friendly and does exactly what it's supposed to do.

Cons

It occasionally misses a few important features needed for more complex supply chain processes.

Pros

What I like best is that the route optimization in this application is very advanced and runs smoothly. It works flawlessly on mobile devices and is very user-friendly.

Cons

We did have an issue when problems with the automatic debit caused our account to be deactivated which meant our buses were sent out later than planned. That was frustrating for a moment but it was resolved well afterward.

Pros

During the trial period, there was plenty of room for me to test everything thoroughly and ask support any questions that came up.

Cons

Duplicate orders are only available in the largest package which means you have to go straight for the most expensive plan.

Pros

RouteLogic works really well when dealing with a large number of addresses across a city. The routes it creates make sense and help us handle bulky waste collection and similar pickup tasks more efficiently.

Cons

I can't really comment on any downsides yet since we've only just started using RouteLogic.

Pros

The communication through the app has been really pleasant and it's very convenient that drivers can follow the route without any hassle.

Cons

One downside is that we had to set up all recurring jobs separately.

Pros

The package is very user-friendly and incredibly flexible. Our customers stay well informed and are happy with the custom notifications we send them.

Cons

Any issues we had along the way were all picked up and adjusted over time by the fantastic support team.

Pros

Pleasant software that's simple to work with and feels very user-friendly.

Cons

We're not able to create fixed products within their own software.