
Routeware Reviews
Total 2 reviews
4
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars0%
3
Stars50%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Zach
Construction, 11-50 employees
Less than a year
“Average and inefficient
Pros
I see a lot of potential in the design and usability of the software. The interface looks great to be honest.
Cons
We keep running into issues with the dispatch map. It lags quite a bit and wastes a lot of time. They go forward with updating the software without testing it first causing breakdowns. It seems like the system only gets fixed after we raise the issue and even then the fixes are not done quickly.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
5
Functionality
5
Jeremy
Government Administration, 500+ employees
More than a year
“The go to platform for waste management
Pros
The user interface is simple for the drivers to use and I love that theres customization available for various billing systems. The support service is very professional and the amount of data it gathers is impressive. It also offers route optimization through Easy Route and the ability to export route data to other apps. Plus automatic picture uploads when needed make things even more convenient. All in all it is a great software!
Cons
The default reports just dont meet our needs. Theres extra cost if you want custom reports.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9