Routeware

Elements is a great choice for waste haulers looking for all-in-one waste management software. Our solution offers a robust and reliable software platform covering back-office operations, billing and payments, in-cab technology and customer self-service, so you won’t find yourself with numerous isolated IT systems.

Yes, you can. Our self-service capabilities include an online payments feature and integration. Enabling online payments offers a convenient way for customers to pay and helps you capture revenue quickly, efficiently and cost effectively.

We can. Routeware has lots of experience of transitioning customers from alternative trash billing systems. Our professional service teams have processes and tools set up to make the migration of your data smooth and seamless.

Absolutely. Cybersecurity is one of our top priorities. We have invested heavily in secure cloud platforms, best practice processes, and specialist partner services to ensure that our customer solutions are as protected as possible from incident or attack.

Routewate SmartCity has been used by over 150 cities across North America to transform their solid waste, street sweeping, and snow removal operations.

While some drivers may have initial concerns about being spied on, once up and running with waste truck in-cab technology, most see their in-cab computer as a tool they wouldn’t want to be without. There are many reasons for this, but increased autonomy and fewer arguments about what happened at a stop are two of the big ones, increasing driver satisfaction and safety.

The savings organizations make by digitizing their routes massively outweigh the cost. Each truck can do more work, go-backs and customer service admin fall away, and increased income from chargeable services can also add to the payback. We have a calculator that can quantify these savings for your organization. Using an integrated waste management solution like SmartCity strips away so many of the inefficiencies plaguing municipalities today, such as customer complaints, go-backs, driver dissatisfaction, and recycling contamination.