Routeware: Reviews, Pricing & Free Demo - Software Finder

Name: Routeware
Rating: 4 (2 reviews)

Last Updated Apr 27, 2026

Overview

Routeware designs solutions to resolve today’s practical challenges and seize tomorrow’s technology opportunities. With an unwavering focus on waste, recycling, and heavy-duty fleet operations, our technology positively impacts all stakeholders, from supervisor to driver, back-office to customer.

Overall Rating

Based on 2 users reviews

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Rating Distribution

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50%

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Starting Price

Custom

Product Snapshot

Routeware Specifications

Vehicle Tracking (GPS)
Fuel Management
Maintenance Scheduling
Driver Management
Route Optimization
Telematics Integration
Compliance Management
Reporting & Analytics
Fleet Utilization Monitoring
Accident Tracking

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What Is Routeware?

Routeware is a cloud-based, end-to-end waste management platform that helps municipalities and private haulers modernize their waste operations. It integrates smart technology into everyday fleet processes, making them more efficient and streamlined.

With a focus on efficiency, safety, and sustainability, it addresses common industry pain points such as inefficient routing, missed pickups, resident communication, and a lack of real-time communication between drivers and dispatchers.

With the help of Routeware, costly complexity gives way to powerful simplicity. Our robust, integrated platform brings together collection, customer, and business solutions, replacing customers’ varied systems and divergent data sets with a single, streamlined user experience.

What Are Routeware's Values?

Mission-Driven

At Routeware, it matters to us that our work has a lasting, positive impact on our customers’ operations, our fellow team members’ wellbeing, and the long-term sustainability of our environment.

Adaptability

At the intersection of operational demands and technological innovation, the Routeware team is constantly evolving our solutions, ensuring that our customers not only stay ahead of the curve but thrive as industry leaders.

Human-First

While technological innovation shapes our products, the passionate, caring people at Routeware are the true drivers of meaningful outcomes for our customers.

Routeware Pricing

The vendor offers customized pricing plans, which are typically based on the company’s size and number of fleets. Contact us for a tailored Routeware pricing plan.

The Routeware Way

Routeware has been at the forefront of digital transformation in the waste and recycling industry for over twenty years. Our team of experts understand your challenges because we have been there—in the driver’s seat, at the operations desk, or on the customer service line. Join our growing community.

Book a free Routeware demo to learn more about how these integrations can help improve your business’s operations.

Who Is Routeware For?

The software is mainly designed for waste operations in different industries and sectors, including:

Municipalities & Counties
Private Haulers
Roll-Offs
Portable Sanitation
Site Services
Medical Waste

Is Routeware Right For You?

Routeware is an ideal solution for waste management businesses and municipalities looking to modernize fleet operations, cut costs, and enhance service delivery. Designed to replace manual, paper-based processes, it offers a seamless transition to digital systems that streamline workflows and boost operational efficiency.

By tackling key challenges like inefficient routing and limited real-time communication, Routeware provides a centralized platform that supports immediate productivity gains and long-term strategic growth. Its scalable architecture makes it a strong fit for both small municipal fleets and large national haulers, adapting easily as your needs grow.

Still unsure if Routeware is the right choice for your business or not? Contact our support staff at (661) 384-7070 for further assistance.

Routeware Features

Route Optimization

Route design is complex, but your route optimization software shouldn’t be. Our fast and easy to-to-use software empowers customers to digitize their systems, densify and edit routes with ease, and optimize entire fleets—all without the assistance of expensive GIS specialists.

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Dispatch

The combination of connectivity and visibility makes our fleet dispatch software solution an essential tool for busy fleet operators. The platform streamlines waste fleet dispatching with a single view of trucks, orders, status, and more. Collaboration between supervisors and drivers has never been so easy.

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In-Cab

Powered by easy-use-apps, smart sensors, and AI-enabled fleet camera systems, our signature in-cab solution and integrated waste management systems are invaluable to dispatchers, drivers, supervisors, and business owners. Everyone benefits from seamless data integration, easy team communication, and real-time video recording. Our technologies include commercial fleet waste management cameras, on-board computers, and a dispatch system to optimize every facet of your operation.

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Fleet & Equipment Reporting

Whether you require a quick, time-sensitive status update or detailed historical data trends, automated waste management fleet tracking and equipment reporting are integral to successful operations. With electronic pre-trip inspection reports, digital DVIR capabilities, and real-time fleet reporting, Routeware provides the information you need, when you need it.

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Customer Service

Customer service teams are the quiet heroes of fleet operations. Drawing upon dispatch alerts, customer service calls, billing updates, and account records, they are tasked with finding a solution, and fast. Digital CRM systems built for waste management can help.

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Customer Education & Outreach

Community education and outreach is essential to reducing recycling contamination, increasing customer satisfaction, and lowering call volumes. Our solutions have been developed for minimal effort and maximum usability—and fun!

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Self-Service Tools

Sign-ups and form-fills need not be cumbersome. Self-service solutions enable customers to quickly sign-up to new services or buy additional services, and make it quicker and easier for customer service to manage their existing orders.

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Compliance

As regulatory and sustainability compliance continues to evolve, so too do the reporting requirements for businesses and municipalities. Digital tools make monitoring and fullfilling these requirements a stress-free part of your job.

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Billing

Billing software for waste haulers helps to drive revenue and profitability with accurate, automated pricing, invoicing, and payments for municipalities, private haulers, site service businesses, and more.

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Payments

Timely payments are critical to the success of any waste operation. Our solutions enable you to receive payments quickly and securely on the web, over the phone, or at your office.

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Routeware Reviews

Insights from real users on Routeware’s features,
performance, and overall experience.

Total 2 reviews

All reviews are from verified customers

Rating Distribution

Stars

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Stars

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Share your experience

Zach

Construction, 11-50 employees

Less than a year

3.0

February 2025

“Average and inefficient”

Pros

I see a lot of potential in the design and usability of the software. The interface looks great to be honest.

Cons

We keep running into issues with the dispatch map. It lags quite a bit and wastes a lot of time. They go forward with updating the software without testing it first causing breakdowns. It seems like the system only gets fixed after we raise the issue and even then the fixes are not done quickly.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Jeremy

Government Administration, 500+ employees

More than a year

5.0

November 2020

“The go to platform for waste management”

Pros

The user interface is simple for the drivers to use and I love that theres customization available for various billing systems. The support service is very professional and the amount of data it gathers is impressive. It also offers route optimization through Easy Route and the ability to export route data to other apps. Plus automatic picture uploads when needed make things even more convenient. All in all it is a great software!

Cons

The default reports just dont meet our needs. Theres extra cost if you want custom reports.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

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Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

What types of pricing plans does Routeware offer?

Routeware offers a custom pricing structure for businesses with diverse requirements. Contact us for a tailored Routeware cost quotation.

Can I manage customer payments through Elements?

Yes, you can. Our self-service capabilities include an online payments feature and integration. Enabling online payments offers a convenient way for customers to pay and helps you capture revenue quickly, efficiently and cost effectively.

Why should I move to Routeware Elements?

Elements is a great choice for waste haulers looking for all-in-one waste management software. Our solution offers a robust and reliable software platform covering back-office operations, billing and payments, in-cab technology and customer self-service, so you won’t find yourself with numerous isolated IT systems.

How will we get a return on investment (ROI) from Routeware SmartCity?

The savings organizations make by digitizing their routes massively outweigh the cost. Each truck can do more work, go-backs and customer service admin fall away, and increased income from chargeable services can also add to the payback. We have a calculator that can quantify these savings for your organization. Using an integrated waste management solution like SmartCity strips away so many of the inefficiencies plaguing municipalities today, such as customer complaints, go-backs, driver dissatisfaction, and recycling contamination.

What's the most common environmental fleet management system for municipalities?

Routewate SmartCity has been used by over 150 cities across North America to transform their solid waste, street sweeping, and snow removal operations.

Can Routeware migrate data from my current billing software?

We can. Routeware has lots of experience of transitioning customers from alternative trash billing systems. Our professional service teams have processes and tools set up to make the migration of your data smooth and seamless.

Is my data secure with Routeware?

Absolutely. Cybersecurity is one of our top priorities. We have invested heavily in secure cloud platforms, best practice processes, and specialist partner services to ensure that our customer solutions are as protected as possible from incident or attack.

How do drivers feel about introducing in-cab technology?

While some drivers may have initial concerns about being spied on, once up and running with waste truck in-cab technology, most see their in-cab computer as a tool they wouldn’t want to be without. There are many reasons for this, but increased autonomy and fewer arguments about what happened at a stop are two of the big ones, increasing driver satisfaction and safety.

Does Routeware offer an API?

Yes, it offers an API.

What language does Routeware support?

It supports the English language.

Does Routeware offer a mobile app?

Yes, it offers mobile apps for Android and iOS devices.