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Overview
Senset enables drivers and dispatch teams to manage phone and online taxi orders efficiently with automated assignment and real-time tracking. While reporting options are somewhat basic, its 24/7 reliability and free customer app make it ideal for small to mid-sized taxi and transportation services.
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Starting Price
Custom
Senset Specifications
- Vehicle Tracking (GPS)
- Driver Management
- Reporting & Analytics
- Fleet Utilization Monitoring
What Is Senset?
Senset is a taxi fleet management software designed for small to mid-sized taxi services. It provides an automated dispatch system and driver application that allows handling phone and online orders in two clicks. The software centralizes dispatcher logic, enabling drivers to transfer orders efficiently while reducing manual intervention. Senset helps taxi companies save on dispatching costs, manage orders systematically, and improve operational efficiency through automation and real-time order management.
Senset Pricing
Senset price is estimated to start at CZK 2,500 per month for access to its automated taxi dispatch system, driver application, and core order management features. This figure is intended for general budgeting purposes, as actual costs can differ based on fleet size, number of drivers, and any additional features required.
In addition to the base subscription costs, organizations should account for the following estimated expenses:
- Implementation & Setup: CZK 2,500 for initial launch and configuration
- Fleet Expansion & Driver Licenses: CZK 3,000–CZK 10,000/month
- Mobile App Customization: CZK 15,000–CZK 100,000
- Training & Support Services: CZK 5,000–CZK 30,000
- Advanced Reporting & Analytics Modules: CZK 10,000–CZK 50,000
Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
Senset Integrations
Who Is Senset For?
Senset is suitable for a range of sectors and business types that rely on taxi and transportation management, which may include:
- Taxi services
- Ride-hailing companies
- Transportation and logistics operators
- Shuttle and airport transfer providers
- Small to mid-sized fleet operators
- Courier and delivery services
- Local transport cooperatives
Is Senset Right For You?
Senset may be a good fit if you operate a taxi service, ride‑hailing business, or local transportation fleet looking to streamline dispatching and customer ordering without dedicated dispatch staff. It’s designed for companies that want drivers to manage phone and online orders directly through an automated system, with features like shift planning, customer apps, and call recording supporting daily operations. Senset also includes data protection measures compliant with the EU’s General Data Protection Regulation (GDPR) for handling driver and customer information.
Still doubtful if Senset software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Senset Features
Owner Control System
The software’s owner control system provides taxi service owners with centralized oversight of fleet operations, enabling them to monitor driver activity, assign vehicles, and manage orders efficiently. It helps ensure consistent service quality, reduces manual errors, and supports better planning for both peak and off-peak periods.
Custom Customer Application
Senset features a ‘Custom Customer Application’ that allows clients to book rides, track drivers, and manage orders directly from their mobile devices. This enhances user convenience, reduces reliance on phone dispatching, and offers a branded experience that can be tailored to the company’s specific service offerings.
Call Recording
The platform’s call recording feature captures all customer interactions, providing a reliable record for quality control, dispute resolution, and training purposes. Recorded calls help improve service consistency, maintain compliance with communication policies, and give managers insights into customer needs and driver performance.
Custom Input Number
Senset supports a custom input number, which enables businesses to assign a dedicated contact number for customer orders. This feature simplifies call routing, ensures orders are correctly linked to the fleet system, and allows drivers to receive instructions efficiently while maintaining a professional point of contact for customers.
Pros And Cons of Senset
Pros
Fairly divides orders among drivers
Provides a free mobile app for customers
Reliable 24/7 system operation
Cons
Mobile app lacks marketing features
Payments via the app not yet available, though cash and in-car terminals work seamlessly
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Frequently Asked Questions
Who are the typical users of Senset?
Senset features are used by taxi services, ride-hailing companies, transportation and logistics operators, shuttle and airport transfer providers, small to mid-sized fleet operators, courier and delivery services, and local transport cooperatives.
What other apps does Senset integrate with?
Information about third‑party integrations has not been specified by the vendor.
What language does Senset support?
The software supports Slovak and Czech languages.
Does Senset offer an API?
No, Senset does not offer an API.
Does Senset have a mobile app?
Yes, Senset offers a mobile app for both Android and iOS users.
What types of Senset price plans are available?
The pricing of Senset is estimated at CZK 2,500 per month for the core system, with additional expenses including CZK 2,500 for implementation, CZK 3,000–10,000/month for fleet expansion and driver licenses, CZK 15,000–100,000 for mobile app customization, CZK 5,000–30,000 for training and support, and CZK 10,000–50,000 for advanced reporting and analytics. Contact us to request a detailed Senset cost breakdown based on your organization's requirements.
What level of support does Senset offer?
The platform provides support via blogs, videos, FAQs, phone, and email.