SERVICE AR

This feature uses visual recognition to guide technicians to the exact location of a vehicle or spare part within a massive warehouse. It eliminates time wasted searching for assets by providing a precise path on the user's mobile screen. This ensures staff spend their time fixing issues rather than finding them.

SERVICE AR allows managers to create step-by-step digital instructions that overlay directly on physical vehicle parts. Mechanics can see exactly which bolt to turn through their device camera, reducing error rates to near zero. This visual guidance ensures consistency across all maintenance checks regardless of the technician's experience level.

When a driver or junior mechanic encounters a complex roadside issue, they can initiate a video call with a remote expert using this feature. The expert can draw AR annotations on the screen that "stick" to the real-world object. This instant support capability significantly reduces the need for towing or dispatching extra field engineers.

Users can instantly flag defects or safety hazards by placing a virtual 3D tag on the specific area of the vehicle where the issue exists. These tags include photos and notes, creating a spatial documentation trail that is far more accurate than text descriptions. Future technicians can scan the vehicle and immediately see where previous incidents were logged.

The software creates a digital replica of your fleet's maintenance environment, allowing for remote planning and management. Managers can view the status of assets and ongoing repairs from their office without needing to walk the floor. This provides a comprehensive overview of fleet health and helps in optimizing the arrangement of service bays.