SmartHop

SmartHop

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Overview

SmartHop helps carriers and dispatchers book profitable loads faster by aggregating DAT and broker freight, recommending top options, and automating trip creation, dispatch updates, and driver payments. While it does not provide advanced AI features, it suits owner-operators and small-to-mid fleets running FTL regional or OTR lanes.

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Starting Price
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SmartHop Specifications

  • Trip History Logging
  • Reporting & Analytics
  • Expense Tracking
  • Driver Management

SmartHop Features

Load Board

The SmartHop load board aggregates available loads from DAT and direct broker connections into one centralized interface, showing real-time opportunities and recommended loads at the top. The platform ranks loads by profitability and uses advanced filtering so carriers and dispatchers can make faster, more informed booking decisions efficiently.

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Trip Creation

The SmartHop trip creation feature lets users add loads through multiple methods, including dragging and dropping rate confirmations, emailing confirmations, manual entry, digital booking from the load board, or bidding to brokers. The platform then uses that information to initiate new trips and streamline workflow from the start.

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Trip Management

The SmartHop trip management capability converts rate confirmations into organized trips automatically, enabling real-time tracking and detailed overviews of each trip. The software also supports seamless invoicing and automated payroll processes, reducing manual tasks. It centralizes trip data to help fleets run routes and manage operations.

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Dispatch Management

SmartHop’s dispatch management software supports trucking professionals in finding and booking profitable loads, managing multiple operating authorities, and reducing broker calls. The platform enhances dispatch workflows with intelligent load recommendations, document storage tied to trips, and performance insights to help dispatchers run business operations with more control.

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Market Analysis

The SmartHop market analysis feature offers daily insights and easy-to-read heatmaps that highlight high-demand lanes across various freight segments. Users can review up-to-date forecasts on pricing trends and lane profitability, helping carriers and dispatchers make more informed market decisions aligned with current conditions.

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Pros And Cons of SmartHop

Pros

  • Helps pick loads with market intelligence

  • Keeps broker and DAT loads together

  • Automates trip tasks and payroll workflows

Cons

  • The load board can hang on the loading

  • Destination search may fail after updates

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Frequently Asked Questions

What types of pricing plans does SmartHop offer?

SmartHop price starts at $50/month (Starter), with Basic at $150/month, Growth at $300/month, and Premium at $1,250/month; implementation costs are estimated at $500–$5,000. Get a detailed SmartHop cost breakdown tailored to your specific requirements.

What other apps does SmartHop integrate with?

SmartHop with multiple systems and platforms, including Parade and Redwood Logistics.

Does SmartHop offer an API?

No, SmartHop does not offer an API.

Does SmartHop have a mobile app?

Yes, SmartHop offers a dedicated mobile app.

What language does SmartHop support?

SmartHop primarily supports English and Spanish.

Who are the typical users of SmartHop?

SmartHop features are used by organizations across a wide range of industries and sectors, including logistics, trucking, and freight transportation.

What level of support does SmartHop offer?

SmartHop offers support through email.