Total 5 reviews

3.8

All reviews are from verified customers

Rating Distribution

5

Stars

40%

4

Stars

20%

3

Stars

20%

2

Stars

20%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

D
Drick

Transportation/Trucking/Railroad, 1-10 employees

Free Trial

5.0

Love using Rand

Pros

Knowing which roads to take and which ones to avoid makes a huge difference. It really helps us understand the best routes and get where we need to go.

Cons

No cons to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Melanie

Transportation/Trucking/Railroad, 101-500 employees

Less than 6 months

4.0

Made our job simple!

Pros

Being able to pull IFTA reports much faster has made our job so simple, thanks to The Rand Platform. Also, the features built for drivers are really useful and make their job easier.

Cons

Setting it up was tricky at first, but after the initial link-ups, everything ran smoothly and we have not faced any issues.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

C
Caryn

Construction, 101-500 employees

Less than a year

3.0

Good but has its limitations

Pros

Setting everything up in the system was so easy. Also the map is user-friendly and easy to navigate for our drivers.

Cons

For the price, we only get updates twice a day which feels like a limitation.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

6

D
Dereck

Transportation/Trucking/Railroad, 11-50 employees

Less than a year

2.0

Integration issues, mapping stopped working

Pros

Its GPS has proven the best for us as it helps replace the outdated, time-consuming tracking and inventory control systems we had before.

Cons

The mapping feature doesn't work with our browser and when I reached out to customer support for help, they simply said to me to contact my IT department. Since we are a small company with limited IT support, that was not really an option. It used to work fine, but now it's basically useless for us.

Rating Distribution

Ease of use

7

Value for money

4

Customer Support

4

Functionality

2

L
Lindsey

Transportation/Trucking/Railroad, 11-50 employees

More than a year

5.0

Has so many useful features

Pros

The routing feature, truck tracking and easy IFTA reporting make this system a great choice for us in managing our operations well.

Cons

Customer service was hard to reach. It took a while to get a call back with any updated about our issues.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

10